We performed a comparison between Alluvio Aternity and ExtraHop Reveal(x) for IT Operations based on real PeerSpot user reviews.
Find out what your peers are saying about Nexthink, Lakeside Software, Riverbed and others in Digital Experience Monitoring (DEM)."The most valuable feature of Alluvio Aternity is the compiling and displaying of end-user data so that we can utilize it to troubleshoot proactively."
"The most valuable feature is the alerting. As soon as we click on an incident, it takes us directly to the problematic PC. It's a direct solution. We click on an alert and it takes us to the incident details. The details show in different colors, in a graphical representation, and I like that the most."
"The two most valuable features for us are its abilities to validate the customer experience and to measure performance before and after upgrades."
"The dashboard is very effective."
"The ability to quickly utilize the dashboard to gather information is valuable from a DXI perspective."
"Aternity provides metrics about actual employee experience of all business-critical apps, rather than just a few. It does some out-of-the-box monitoring for the Office suite, but you can create custom monitoring for any of your applications, whether a web client or a desktop application."
"There are many valuable features. If I had to single out one, it would be the UXI score. That's a proprietary Aternity score that tells you how good or bad the experience is for a user on that particular machine, for a particular app. It neatly encapsulates the pain of the user in a single score. It's very easy to find issues and then drill down further into those issues, based on that score."
"Alluvio Aternity is stable."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"Wire data analytics."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"Some of the dashboarding and reporting on the analytics side could be improved. I think they realize it. Obviously, some of the desktop monitoring metrics always can be improved."
"Their technical support should be improved in terms of response time. Its stability should also be better. We are currently using version 10, and its stability is not so high. The server crashes from time to time and needs to be restarted. Sometimes, you also have problems with applications."
"I think the workflow needs improvement"
"They've additionally added some great color coding, but they need to explain better and drive down further on the meanings of this workflow."
"The other place for improvement, as an on-prem, non-SaaS customer, is that the system administration and management in Aternity are very difficult. They've even told me that most of their support calls come in due to configuration and system administration on their on-prem. Their on-prem solution is not easy to use."
"I would like to see more granular performance counters collected and viewable from the endpoints. That would be great."
"To monitor these transactions, you need to look at it, analyze it and capture it. It requires a little bit of work, but in an environment like ours, you need it to be easier."
"The solution is available at a higher price than other solutions."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"Network visibility is something that needs to be improved."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"This solution would be improved if it had the ability to retain data longer."
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Alluvio Aternity is ranked 3rd in Digital Experience Monitoring (DEM) with 37 reviews while ExtraHop Reveal(x) for IT Operations is ranked 7th in IT Operations Analytics with 8 reviews. Alluvio Aternity is rated 8.4, while ExtraHop Reveal(x) for IT Operations is rated 8.6. The top reviewer of Alluvio Aternity writes "Not only helped us know which devices to refresh, but helped us determine if a refresh was even necessary, with factual data". On the other hand, the top reviewer of ExtraHop Reveal(x) for IT Operations writes "Great for identifying application interdependencies with helpful support but needs better visualizations". Alluvio Aternity is most compared with Dynatrace, Nexthink, SysTrack, AppDynamics and Splunk Enterprise Security, whereas ExtraHop Reveal(x) for IT Operations is most compared with vRealize Network Insight, NETSCOUT nGeniusONE, ThousandEyes, SolarWinds NPM and Dynatrace.
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