ExtraHop Reveal(x) for IT Operations vs SAP IT Operations Analytics comparison

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Executive Summary

We performed a comparison between ExtraHop Reveal(x) for IT Operations and SAP IT Operations Analytics based on real PeerSpot user reviews.

Find out what your peers are saying about Splunk, New Relic, Devo and others in IT Operations Analytics.
To learn more, read our detailed IT Operations Analytics Report (Updated: April 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features are security detections, perimeter detection, dashboards, and alerts.""This solution is more applications reference architecture focused. Its benefit is that it specializes in that space.""There are many valuable features in this product, but probably the biggest is the customization capability it has.""Not only can you look at the protocol import level. It also has a live PCAP analysis.""Wire data analytics.""The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."

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"We can integrate different environments, including development, quality, and production. You can open implementation projects, define users' roles, manage training, design, and store all project-related documentation. Before going live, there's a checklist and cutover plan. Configuration moves from development to quality, then production, to ensure everything runs smoothly. Once in production, the platform tracks system performance, open cases, maintenance, upgrades, and new features. You can monitor everything through dashboards, reports, event notifications, and support tickets, both internally and with SAP.""Operations Analytics provides statistics, so it's like the dashboard in your car that tells you the temperature, RPMs, etc, and if something goes wrong in your car, a warning light comes on. So in analytics, you set thresholds for the thread count, and it sends you an email when it reaches a certain amount."

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Cons
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data.""They have a new solution, ExtraHop Reveal(x), and I think it needs improvement.""They either have to go broad or decide what their bread and butter is and get really good at that.""We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services.""This solution would be improved if it had the ability to retain data longer.""Network visibility is something that needs to be improved."

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"It would be great to have a monitoring tool that could implement conditional solutions like this. Right now, it comes up with the indicators, but it doesn't necessarily send the lower-level technician to the right spot.""The solution works well, but we need better project planning. Accessing some features is a bit complicated, and we're waiting for improvements from SAP. It should also improve integration."

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Pricing and Cost Advice
  • "The pricing is fair considering the value provided."
  • "The pricing is higher than other solutions, but with such good features, I think it's worth it."
  • "The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
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  • "The license for the product ranges from 8,000 to 30,000 yearly, depending on the customer's sizing. While it may not be cheap, it is considered affordable for the value it provides."
  • More SAP IT Operations Analytics Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:This solution is more applications reference architecture focused. Its benefit is that it specializes in that space.
    Top Answer:The pricing is somewhere in the middle. I't not cheap or expensive.
    Top Answer:What they can improve would be building a broader reach in terms of capabilities. At the same time, there are other tools on the market that could augment their offering. They either have to go broad… more »
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    7th
    Views
    386
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    190
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    Rating
    7.0
    15th
    Views
    122
    Comparisons
    105
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    Overview

    The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

    SAP IT Operations Analytics gives you holistic visibility into your entire hardware and appli-cation landscape by aggregating data sources within one layer. Network topology, system log data, and external message catalogs can now be combined to provide one comprehen-sive view of the network. This helps your IT department detect incidents more quickly. SAP IT Operations Analytics integrates data sources from different layers so logs from multiple layers can be combined into one consistent, simplified data model. The sources of data can include services, applica-tions, operating systems, or even end-user devices at the top. They can go so deep as to include data from servers, the network, or storage – including sensors – in the data center, making the IT department can now correlate data patterns from multiple streams with extreme efficiency to find root causes to problems.
    Sample Customers
    Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
    Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization49%
    Financial Services Firm10%
    Computer Software Company7%
    Government4%
    No Data Available
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise25%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise54%
    Large Enterprise35%
    No Data Available
    Buyer's Guide
    IT Operations Analytics
    April 2024
    Find out what your peers are saying about Splunk, New Relic, Devo and others in IT Operations Analytics. Updated: April 2024.
    767,847 professionals have used our research since 2012.

    ExtraHop Reveal(x) for IT Operations is ranked 7th in IT Operations Analytics with 8 reviews while SAP IT Operations Analytics is ranked 15th in IT Operations Analytics with 2 reviews. ExtraHop Reveal(x) for IT Operations is rated 8.6, while SAP IT Operations Analytics is rated 8.0. The top reviewer of ExtraHop Reveal(x) for IT Operations writes "Great for identifying application interdependencies with helpful support but needs better visualizations". On the other hand, the top reviewer of SAP IT Operations Analytics writes "Helps to track the lifecycle of SAP products from inception to end-of-life". ExtraHop Reveal(x) for IT Operations is most compared with vRealize Network Insight, NETSCOUT nGeniusONE, ThousandEyes, SolarWinds NPM and Dynatrace, whereas SAP IT Operations Analytics is most compared with Moogsoft.

    See our list of best IT Operations Analytics vendors.

    We monitor all IT Operations Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.