ExtraHop Reveal(x) for IT Operations vs WhatsUp Gold comparison

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Executive Summary

We performed a comparison between ExtraHop Reveal(x) for IT Operations and WhatsUp Gold based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ExtraHop Reveal(x) for IT Operations vs. WhatsUp Gold Report (Updated: March 2024).
767,667 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can manage the entire system across the network and troubleshoot the pain points."

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"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space.""Not only can you look at the protocol import level. It also has a live PCAP analysis.""Wire data analytics.""The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network.""There are many valuable features in this product, but probably the biggest is the customization capability it has.""The most valuable features are security detections, perimeter detection, dashboards, and alerts."

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"The most valuable features are network bandwidth monitoring and monitoring device health.""It is stable.""The threshold alerting is the most valuable feature.""It handles the basics of monitoring.""NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business.""Auto scanning is most valuable. It looks for rogue devices on your network.""We no longer have to manually search for problems because we are alerted when something in the network goes down.""This is a good, stable network monitoring solution for devices."

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Cons
"The Wi-Fi side needs improvement."

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"Network visibility is something that needs to be improved.""This solution would be improved if it had the ability to retain data longer.""They either have to go broad or decide what their bread and butter is and get really good at that.""We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services.""I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data.""They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."

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"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated.""The technical support does not bother to respond.""Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity.""WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit.""The product is old and not updated.""We can never achieve or get a good picture of the network topology.""I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy.""Adding on services increases the cost and on the version we have there is no option for ATM monitoring."

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Pricing and Cost Advice
Information Not Available
  • "The pricing is fair considering the value provided."
  • "The pricing is higher than other solutions, but with such good features, I think it's worth it."
  • "The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
  • More ExtraHop Reveal(x) for IT Operations Pricing and Cost Advice →

  • "Pricing is reasonable compared to other products."
  • "I'm not sure, but it's expensive. We don't pay any additional fees."
  • "The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
  • "The pricing can be on the expensive side when considering competing products."
  • "There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
  • "It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
  • "The most valuable feature is the cost compared to other solutions."
  • "This is a well priced solution."
  • More WhatsUp Gold Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We can manage the entire system across the network and troubleshoot the pain points.
    Top Answer:The product is not expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The Wi-Fi side needs improvement. In most warehouse environments, there are shortfalls in such conditions. We often face… more »
    Top Answer:This solution is more applications reference architecture focused. Its benefit is that it specializes in that space.
    Top Answer:The pricing is somewhere in the middle. I't not cheap or expensive.
    Top Answer:What they can improve would be building a broader reach in terms of capabilities. At the same time, there are other… more »
    Top Answer:The solution effectively monitors network devices and servers.
    Top Answer:I cannot provide a price rating because we purchased a one-time perpetual license. It's all ours, and we're still… more »
    Top Answer:There is room for improvement in server management and application monitoring. An additional feature I would like to see… more »
    Comparisons
    Learn More
    Overview

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

    Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

    Sample Customers
    Information Not Available
    Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
    Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    VISITORS READING REVIEWS
    Educational Organization49%
    Financial Services Firm10%
    Computer Software Company6%
    Government4%
    REVIEWERS
    Financial Services Firm21%
    Government16%
    Energy/Utilities Company11%
    Retailer11%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Government12%
    Financial Services Firm9%
    Manufacturing Company8%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business38%
    Midsize Enterprise25%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise54%
    Large Enterprise35%
    REVIEWERS
    Small Business24%
    Midsize Enterprise20%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise17%
    Large Enterprise59%
    Buyer's Guide
    ExtraHop Reveal(x) for IT Operations vs. WhatsUp Gold
    March 2024
    Find out what your peers are saying about ExtraHop Reveal(x) for IT Operations vs. WhatsUp Gold and other solutions. Updated: March 2024.
    767,667 professionals have used our research since 2012.

    ExtraHop Reveal(x) for IT Operations is ranked 56th in Network Monitoring Software with 8 reviews while WhatsUp Gold is ranked 40th in Network Monitoring Software with 21 reviews. ExtraHop Reveal(x) for IT Operations is rated 8.6, while WhatsUp Gold is rated 7.6. The top reviewer of ExtraHop Reveal(x) for IT Operations writes "Great for identifying application interdependencies with helpful support but needs better visualizations". On the other hand, the top reviewer of WhatsUp Gold writes "Accurate network monitoring, but tech support is lacking". ExtraHop Reveal(x) for IT Operations is most compared with vRealize Network Insight, NETSCOUT nGeniusONE, ThousandEyes, SolarWinds NPM and Dynatrace, whereas WhatsUp Gold is most compared with SolarWinds NPM, Zabbix, Grafana, PRTG Network Monitor and Nagios XI. See our ExtraHop Reveal(x) for IT Operations vs. WhatsUp Gold report.

    See our list of best Network Monitoring Software vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.