We performed a comparison between ExtremeCloud IQ and IBM Tivoli NetCool based on real PeerSpot user reviews.
Find out in this report how the two Network Management Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Integrated Firewall in every AP (with DPI inspection) is a killer feature and it is included already in the price of licence (with others, this feature is an add-on licence)."
"The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the network, like data usage (in GB), the status of ports and AP, and other details. You can drill down on granular-level drills to gain insights into specific applications and usage patterns like application level and fee, where your data is being wasted or what your clients are doing with the Internet data, what kind of applications they are using, etc."
"Extreme is transitioning to 802.11ax facilities running the 2G and the 5G cloud, allowing for higher density in education use cases, and ExtremeCloud IQ provides you with novel ways to manage everything. In the old days, you used to have a controller on-site for your access points, but everything is easier now."
"Our transaction polling is now way more secure."
"The cloud-based controller through HiveManager is its most valuable feature. I can manage and configure changes to my access points from anywhere."
"This solution's most valuable feature is its short deployment time."
"When we deployed the new IP that is managed wirelessly in the cloud, it fixed the problems. Now, we don't have any more reports, and everything works fine."
"The few times we have needed help, Aerohive has been there for us and I am confident that If I need them they will be there again."
"The solution has very good integration capabilities."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"It's very easy to use."
"The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management."
"It's very easy to use."
"NetCool has a huge database that can collect and process about one million alarms a day."
"Anything is possible with Tivoli. It's quite a robust system."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"Their firewall configuration gets funky and it can be difficult to understand."
"For me, the only issue is the potential delay in the tool statistics updating in real time after making changes."
"A mobile app would be awesome."
"Integrating the network access control solution can be complex, as it essentially combines two separate products."
"ExtremeCloud should invest in an SD-WAN solution or integration with SD-WAN."
"An area for improvement in ExtremeCloud IQ is its technical support. Support could be better, especially when you need help concerning ExtremeCloud IQ and WinG."
"I would like to see a remote phone application for monitoring APs when on the road."
"A room for improvement in ExtremeCloud IQ is roaming. My team is facing roaming issues with the solution, particularly when using VoIP over WiFi. For example, VoIP sometimes breaks when you walk around the customer site. In terms of what I'd like to see in the next release of the solution, right now, the inventory for ExtremeCloud IQ is awful. There's no stock, and you must wait a year and a half for new stocks. It's awful."
"The solution is too expensive."
"The installation could be simplified, and technical support could be faster."
"The solution is not user-friendly."
"The solution does not have any AI capabilities."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"The installation could be simplified, and technical support could be faster."
"UI is outdated, very old legacy."
ExtremeCloud IQ is ranked 5th in Network Management Applications with 73 reviews while IBM Tivoli NetCool is ranked 8th in Network Management Applications with 12 reviews. ExtremeCloud IQ is rated 8.8, while IBM Tivoli NetCool is rated 7.6. The top reviewer of ExtremeCloud IQ writes "Robust stability for maximizing network efficiency and security". On the other hand, the top reviewer of IBM Tivoli NetCool writes "Reliable for enterprise monitoring but no longer actively developed". ExtremeCloud IQ is most compared with Cisco Meraki Wireless LAN, Ubiquiti Wireless, Mist AI and Cloud, Aruba Wireless and Cisco DNA Center, whereas IBM Tivoli NetCool is most compared with SolarWinds Network Configuration Manager, OpenText Network Node Manager i, HPE Intelligent Management Center, Moogsoft and Cisco DNA Center. See our ExtremeCloud IQ vs. IBM Tivoli NetCool report.
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