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Top Review
Find out what your peers are saying about F5 Silverline Managed Services vs. Imperva Incapsula and other solutions. Updated: September 2021.
533,285 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Attack prevention is the most valuable feature of this solution.""F5 technical support is really good.""The most important feature is that they have seven firewall protection, to protect our web servers.""The most valuable feature is flexibility.""Its flexibility is the most valuable because it is a managed service. The good part is that you don't need to set it up. It just needs DNS routing, which is the easiest thing. Our client had Akamai for certain websites because they were using CDN features. They had NetScaler on the internal zone, F5 AWAFs on the data centers, and no WAF at all in the cloud. One of the main activities of the project was to move all these policies into a single WAF so that we could control and use that as a choke point. That exercise itself was very easy because it was a managed service and F5 Silverline Web Application Firewall does that for you. That's the best thing about F5 Silverline Web Application Firewall. It is easy to apply policies on-premises. If you have AWAF on-premises and you want to replicate some policies on F5 Silverline Web Application Firewall, other than the policies that it applies by itself, it is easy because you have a team that supports it. F5 Silverline Web Application Firewall works perfectly fine. It pretty much does everything that an Advanced WAF on-premises should do."

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"I like the user-friendly interface.""The solution has a very good interface.""It is an effective threat mitigation tool.""The technical support is excellent.""The most valuable features for us are the DDoS and Bot.""The solution's most valuable aspect is that it is easy to configure.""It blocks all types of attacks.""There is no need to have an appliance in house for the services because it is on the cloud."

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Cons
"Pricing needs improvement.""In terms of the scalability, this part is always so confusing because they are checking for packet count. Also, after an attack, they said that the throughput must be from gigabits but then I check my bandwidth and it is already done in gigabits. So it is a little bit confusing.""I just hope the price can be cheaper.""We need to have support for cloud protection, which is not offered by this solution.""F5 Silverline Web Application Firewall, being a new product in the market or comparatively related to a new product, currently supports less number of PoPs. They should introduce more PoPs. The current number of PoPs that they have is around 10 or 12, which is still relatively less as compared to 2,400 plus PoPs that Akamai offers. The user latency or the number of hops a user needs before reaching the actual web application is less in Akamai because it has its internal fabric to route the traffic. They need to spin up more data to increase its traffic handling capability. They can also include the bot detection capability, though it is a pretty advanced functionality. If they could include DataDome like functionality, that is, bot prediction, then F5 Silverline Web Application Firewall will be top-notch in the market."

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"The rules surrounding the making of web applications could be improved.""Imperva should have more points of presence in Africa.""I would like to have support for SSL management and secure DNS.""The log analytics interface within Incapsula isn't really good. For example, if you have to get all logs from there, it's a very cumbersome process.""It's quite expensive.""Certificate management could be improved.""The product could use a broader scope in the area of policies.""The weakest point of Imperva is their first level of support, which should be improved. They should also improve the access and security logs viewing directly on the portal. I would like to see better access and security logs through the portal and not only through a SIM solution. Currently, if you want to explore your access and security logs from Imperva, you need a SIM tool or a SIM infrastructure on your side to do it. You can't do it manually or directly through the portal, which is a big problem for us. I had a call yesterday with Imperva for the roadmap, and I just told them this. They agreed that this is an improvement point from their side."

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Pricing and Cost Advice
"F5 Silverline Web Application Firewall works based on your bandwidth. They look at the clean bandwidth and do the pricing. 20% of a total pipe would be a clean bandwidth. The list price or a non-negotiated price for F5 Silverline Web Application Firewall would be around $2,200 per application per year for everything that you need. When you get into an enterprise kind of a setup, they negotiate this to the last bit. I would easily take 20% on that, which would be the cost, but it should cover all your Advance WAF features, bot protection, tech campaign, etc. It is built as a package and gives you most of the capability. You don't get the mobile SDK, which is an additional license. Mobile SDK is required only if you're buying or if you have a mobile application, and you are going to instrument F5 or Imperva into your mobile appliance. This anyways would be an additional module. It doesn't come within the WAF, but it is a WAF feature."

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"The data packages are higher than our needs so we end up paying for data that we don't use.""The cost is on par with other solutions such as Cloudflare and Akamai.""It is not expensive compared to the other similar solutions in this category.""It is a very expensive solution. The price is very high. A lot of customers tell us that they would love to use Imperva more. I have some customers who have 50 websites, but they have only 10 websites on Imperva because of the price. They would love to have all their websites running through Imperva, but they can't. They have to choose the more critical websites to protect because the price is very high. It is a very good product, but it is too expensive. If you buy a plan for 20 megabytes and you don't consume all of your 20 megabytes, it is okay, but if you consume more, you are charged for the superior traffic.""The cost is somewhere around $10,000 a site. For every site, you pay individually. For every DNS entry, you have you pay.""It is expensive."

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Questions from the Community
Top Answer: For ADC, any ADC can do a good job. But in case if you want to add WAF functionality to the same ADC hardware you have to look for other ADC's like F5, Imperva, Radware, Fortinet, etc. 
Top Answer: Its flexibility is the most valuable because it is a managed service. The good part is that you don't need to set it up. It just needs DNS routing, which is the easiest thing. Our client had Akamai… more »
Top Answer: F5 Silverline Web Application Firewall works based on your bandwidth. They look at the clean bandwidth and do the pricing. 20% of a total pipe would be a clean bandwidth. The list price or a… more »
Top Answer: DDoS protection and WAF are the most valuable features. It is easy to deploy a service. It is easy and quick to deploy to a new website.
Top Answer: Its price could be improved. It is quite expensive. It will be good if we could export the configuration. Currently, to control the configuration, we need to go to each website, which is not very… more »
Ranking
Views
4,035
Comparisons
2,980
Reviews
5
Average Words per Review
687
Rating
8.2
Views
12,919
Comparisons
9,178
Reviews
8
Average Words per Review
581
Rating
8.4
Comparisons
Also Known As
F5 Silverline Web Application Firewall, F5 Silverline DDoS Protection
Incapsula
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Overview

F5's Silverline Managed Services is a SaaS solution delivering DDoS protection, managed Web Application Firewall (WAF) services, and managed Shape Security Fraud and Anti-bot solutions.

Silverline services include 24x7 access to F5's Security Operations Center (SOC). F5's expert security professionals use F5 products with state-of-the-art security tools to ensure the best protection possible. As an add-on to Silverline DDoS or WAF services, Silverline Threat Intelligence integrates dynamic lists of threatening IP addresses to give context for policy decisions.

Imperva Incapsula is a cloud-based application delivery service that protects websites and safeguards web applications and their data from attacks, and improves their performance by enhancing user experience. Incapsula includes a security platform with a web application firewall, DDoS mitigation, content delivery network, and global load balancer to maximize performance.

Offer
Learn more about F5 Silverline Managed Services
Learn more about Imperva Incapsula
Sample Customers
City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office
Hitachi, BNZ, Bitstamp, Moz, InnoGames, BTCChina, Wix, LivePerson, Zillow and more.
Top Industries
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider21%
Financial Services Firm8%
Insurance Company6%
REVIEWERS
Financial Services Firm15%
Non Tech Company12%
Marketing Services Firm9%
Insurance Company9%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider24%
Media Company7%
Financial Services Firm6%
Company Size
REVIEWERS
Small Business50%
Midsize Enterprise13%
Large Enterprise38%
REVIEWERS
Small Business44%
Midsize Enterprise13%
Large Enterprise42%
Find out what your peers are saying about F5 Silverline Managed Services vs. Imperva Incapsula and other solutions. Updated: September 2021.
533,285 professionals have used our research since 2012.

F5 Silverline Managed Services is ranked 10th in Web Application Firewall (WAF) with 5 reviews while Imperva Incapsula is ranked 5th in Web Application Firewall (WAF) with 10 reviews. F5 Silverline Managed Services is rated 8.2, while Imperva Incapsula is rated 8.4. The top reviewer of F5 Silverline Managed Services writes "It is flexible and lets you easily apply policies, but it needs to support more PoPs". On the other hand, the top reviewer of Imperva Incapsula writes "There is not too much to know but that it is one of the best products of this type that you can get". F5 Silverline Managed Services is most compared with Cloudflare, Microsoft Azure Application Gateway, Arbor DDoS, AWS WAF and F5 Shape Security, whereas Imperva Incapsula is most compared with Cloudflare, Akamai, Imperva Web Application Firewall, AWS WAF and SiteLock. See our F5 Silverline Managed Services vs. Imperva Incapsula report.

See our list of best Web Application Firewall (WAF) vendors and best Distributed Denial of Service (DDOS) Protection vendors.

We monitor all Web Application Firewall (WAF) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.