We performed a comparison between Falcon.io and Freshdesk based on real PeerSpot user reviews.
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Falcon.io is ranked 18th in Social CRM while Freshdesk is ranked 1st in Customer Experience Management with 27 reviews. Falcon.io is rated 0.0, while Freshdesk is rated 8.4. On the other hand, the top reviewer of Freshdesk writes "Incredibly user-friendly, flexible, and affordable". Falcon.io is most compared with , whereas Freshdesk is most compared with JIRA Service Management, ServiceNow, Microsoft Dynamics CRM, Spiceworks and BMC Helix ITSM.
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