Khoros Care brings together conversations across channels that matter to your customers — web chat, SMS, social, messaging, mobile, reviews, and peer-to-peer communities. Only Khoros Care lets you engage with a common interface and standard workflows to connect with customers and execute digital customer service personally and securely at scale. And only Khoros partners with you every step of the way to operationalize and prove the impact of your digital care in order to better partner with traditional customer care operations.
Falcon.io is ranked 5th in Social CRM while Khoros Care is ranked 6th in Social CRM. Falcon.io is rated 0.0, while Khoros Care is rated 0.0. On the other hand, Falcon.io is most compared with HootSuite and Sprout Social, whereas Khoros Care is most compared with Sprinklr, HootSuite and Salesforce Marketing Cloud.
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