We performed a comparison between Fidelis Elevate and IBM Resilient based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in EDR (Endpoint Detection and Response)."The solution was relatively easy to deploy."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Ability to get forensics details and also memory exfiltration."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The product detects and blocks threats and is more proactive than firewalls."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."
"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."
"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."
"The solution's technical support is perfect, so I rate the technical support a ten out of ten"
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
"Its flexibility is the most valuable."
"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."
"This is a good solution that we recommend for customers."
"The most valuable thing about it is how easy it is to navigate the user interface."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"The solution is reliable in our usage."
"It is a stable solution...It is a scalable solution."
"The product is very good at incident response."
"The only minor concern is occasional interference with desired programs."
"We'd like to see more one-to-one product presentations for the distribution channels."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"ZTNA can improve latency."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"We find the solution to be a bit expensive."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"The reports in the endpoint area of Elevate can be improved."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"Its price needs improvement."
"The product needs a bit more development."
"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."
"The ability to analyze incidents needs to be improved in the solution."
"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."
"IBM Resilient is quite complex, including its configuration."
"The response time of the support is an area of concern where improvements are required."
"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
Fidelis Elevate is ranked 40th in EDR (Endpoint Detection and Response) with 7 reviews while IBM Resilient is ranked 3rd in Security Incident Response with 17 reviews. Fidelis Elevate is rated 8.4, while IBM Resilient is rated 7.6. The top reviewer of Fidelis Elevate writes "Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations". On the other hand, the top reviewer of IBM Resilient writes "Simple deployment, scalable, but lacking third-party solution compatibility ". Fidelis Elevate is most compared with Microsoft Defender for Endpoint, Darktrace, CrowdStrike Falcon, VMware Carbon Black Cloud and Trellix Endpoint Security (ENS), whereas IBM Resilient is most compared with Palo Alto Networks Cortex XSOAR, Splunk SOAR, ServiceNow Security Operations, Fortinet FortiSOAR and IBM Cloud Pak for Security.
We monitor all EDR (Endpoint Detection and Response) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.