Certinia Services Billing vs Salesforce Quote-to-Cash comparison

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Top Answer:The stability is pretty solid.
Top Answer:The solution is a little bit slow sometimes.
Top Answer:We use this solution internally mostly for quoting for customers. There are over 10,000 employees in my organization.
Ranking
15th
out of 43 in Billing Software
Views
113
Comparisons
93
Reviews
0
Average Words per Review
0
Rating
N/A
6th
out of 43 in Billing Software
Views
322
Comparisons
311
Reviews
1
Average Words per Review
116
Rating
7.0
Comparisons
Also Known As
FinancialForce Billing
SteelBrick Billing, Salesforce QTC
Learn More
Overview

Manage services-based billing with ease with Certinia Services Billing

Say good-bye to complex billing issues. Whether you deal in time and materials (T&M), subscription-based contracts, fixed-fee services, or a blend—all revenue and billing can be accommodated. You’re free to develop pricing and billing processes tailored to your customers’ needs.

Meet current and future billing requirements across specialized and hybrid business models: subscription-based contracts, fixed-fee services, or individual products. Consolidate multiple invoices into one. Automate billing operations and taxation.

Automate and streamline processes across every aspect of your business from sales and delivery through billing and revenue recognition.

Instantly connect to Salesforce CRM and any app in the Certinia Services-as-a-Business platform. Connect billing data across all your apps and share one customer master record across all departments. Establish an end-to-end audit trail and make compliance a breeze.

Now everyone has the information they need to manage the customer relationship. Analyze customer data at any stage, make informed decisions, and take actions that have impact.

Get real-time dashboards, reports, list views, and tools tailored to provide exactly the information you need, powered by Salesforce CRM Analytics.

Salesforce Quote-to-Cash (QTC) is a cloud-based software solution that streamlines and automates the entire sales cycle, starting from generating quotes to finalizing cash transactions. It is designed to enhance sales effectiveness, improve revenue management, and deliver a seamless buying experience for customers.

Salesforce Quote-to-Cash Components and Features:

Configure, Price, and Quote (CPQ):

  • Enables sales teams to quickly configure products, set pricing rules, and generate accurate quotes.

  • Provides guided selling features to help sales representatives recommend the most suitable products and services to customers.

  • Automates complex pricing calculations, discounts, and promotions to ensure pricing accuracy.

Contract Lifecycle Management (CLM):

  • Manages the complete lifecycle of contracts, from creation to renewal or expiration.

  • Tracks contract terms and conditions, ensuring compliance and minimizing risk.

  • Enables collaboration and approvals throughout the contract process.

Billing and Invoicing:

  • Generates invoices based on the products and services quoted and purchased.

  • Supports different billing models, such as one-time, recurring, or usage-based billing.

  • Automates billing processes, including invoicing, payment collection, and revenue recognition.

Revenue Management:

  • Provides comprehensive revenue management capabilities, including revenue forecasting, recognition, and reporting.

  • Ensures compliance with revenue recognition standards, such as ASC 606 and IFRS 15.

  • Automates revenue calculations based on contract terms and milestones.

Analytics and Reporting:

  • Offers robust reporting and analytics tools to track sales performance, quote-to-cash metrics, and revenue metrics.

  • Provides real-time insights into sales pipeline, pricing effectiveness, and revenue trends.

  • Helps sales teams make data-driven decisions and identify areas for improvement.

Salesforce Quote-to-Cash integrates seamlessly with other Salesforce products, such as Sales Cloud and Service Cloud, as well as third-party systems, allowing for a unified and efficient sales process. It enhances collaboration between sales, finance, and operations teams, ensuring smooth transitions from quoting to contract management and billing.

Salesforce Quote-to-Cash Benefits:

  • Streamlined sales process from quote generation to cash transactions.

  • Accurate and consistent quoting with CPQ functionality.

  • Improved sales efficiency with guided selling features.

  • Enhanced revenue management through forecasting and recognition.

  • Efficient contract lifecycle management, reducing risks and improving compliance.

  • Seamless integration with Salesforce products and third-party systems.

  • Improved collaboration between sales, finance, and operations teams.

  • Enhanced customer experience with quick quotes and streamlined billing.

  • Real-time insights and analytics for data-driven decision-making.

  • Scalability and flexibility to adapt to changing business needs.

Reviews from Real Users

PeerSpot user, systems Engineer at a security firm, states that "The stability is pretty solid”, but also adds, "The solution is a little bit slow sometimes.”


Sample Customers
CDI Spaces, SMEP, Crunch, Sciemetric Instruments, Manufacturers Edge, Vizergy, Restless Development, Camfed, Venture Technologies, Blue Clover Devices, Summa Technologies, Inc, NewVoiceMedia Ltd. Lottoland
Birst, Bluecat, Cloudera, Deltek, Touring, Mitsubishi Electric, Mulesoft, Telus
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company26%
Energy/Utilities Company10%
Manufacturing Company10%
Construction Company8%
Company Size
No Data Available
VISITORS READING REVIEWS
Small Business28%
Midsize Enterprise12%
Large Enterprise60%

Certinia Services Billing is ranked 15th in Billing Software while Salesforce Quote-to-Cash is ranked 6th in Billing Software with 1 review. Certinia Services Billing is rated 0.0, while Salesforce Quote-to-Cash is rated 7.0. On the other hand, the top reviewer of Salesforce Quote-to-Cash writes "Solution for quoting customers, but could be faster". Certinia Services Billing is most compared with , whereas Salesforce Quote-to-Cash is most compared with IBM Maximo, QuickBooks, Stripe Billing, Zuora and NetSuite ERP.

See our list of best Billing Software vendors.

We monitor all Billing Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.