We performed a comparison between IceWarp and Trellix Collaboration Security based on real PeerSpot user reviews.
Find out what your peers are saying about Google, Microsoft, Zimbra and others in Email Applications."The groupware module is the most valuable feature."
"IceWarp has multiple applications that are easy to use for many people."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"It has great communication capabilities for team chatting and web conferences."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"An effective, functional, very good tool for controlling resources."
"The solution's voice services work well for our company."
"The product helps reduce the number of malicious emails reaching the user's inbox."
"What I find most valuable with the solution is that it can integrate with cloud solutions, such as Google and Microsoft. Additionally, the solution is easy to use."
"The product protects my email."
"The solution's most valuable feature is its simplicity. It's very user-friendly."
"The initial setup is simple."
"FireEye Email Security is easy to use."
"I like FireEye's filtering, spam digests, and its advanced threat review of email flow. It also has a broad range of riskware rules you can deploy."
"The auto-remediation feature is valuable."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"Our customers sometimes have problems receiving mail."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"Sometimes especially zero-day spam emails can be passed to the user's inbox."
"If they want to be the primary or best solution, they need to have better email management features."
"The reporting aspect of the solution needs improvement."
"The solution is not easy to set up. However, we have employees that have the knowledge that can do the difficult implementation. It would be better if the process was easier."
"I would like the solution to be able to automatically quarantine the malicious emails before getting to the user's mailbox and continue with regular email operations. This could result in the user clicking the email before the purge operation is completed."
"The spam detection feature could be better."
"I would like to see this solution become more flexible."
"The solution must provide features to scan QR codes for threats."
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IceWarp is ranked 6th in Email Applications with 15 reviews while Trellix Collaboration Security is ranked 17th in Email Security with 12 reviews. IceWarp is rated 8.6, while Trellix Collaboration Security is rated 8.6. The top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". On the other hand, the top reviewer of Trellix Collaboration Security writes "Protects from advanced malware and phishing attacks; useful dashboard". IceWarp is most compared with Google Workspace, Zimbra Collaboration, Microsoft Exchange, Zoho Mail and KerioConnect, whereas Trellix Collaboration Security is most compared with Cisco Secure Email, Proofpoint Email Protection, Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP) and Trend Micro Email Security.
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