We performed a comparison between IRONSCALES and Trellix Collaboration Security based on real PeerSpot user reviews.
Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through."
"The stability is good."
"For me, the mobile app is most valuable. All other features are also very useful, but the mobile app makes it really easy for me to manage on the go. I don't have to be at my desk. I could be at the shops, or it could be in the evening when I am out, and I can get a notification on my phone that there is an incident that has been raised. I can sort it out very quickly without having to be at my work PC."
"AI-driven phishing detection and incident remediation are valuable. It saves time from having to do manual analysis and investigation, and we also get alerts for phishing emails."
"The report function through Gmail is probably the most valuable feature. The next most valuable features are simulation and training."
"I would say the most valuable feature is what they call Themis. It's like a virtual analyst that uses the decisions that system admins make to generate a score for whether an email is legitimate, spam, or phishing. It gets better based on the decisions that we make over time. The automation piece is great as well. The integrated approach of email security combined with employee awareness training is excellent."
"Their anti-phishing platform is absolutely fantastic. The automated AI piece is amazing, and their technical support is fantastic."
"The biggest benefit is that we get fewer phishing and spam emails, so using IRONSCALES has made our environment much safer."
"We can control this solution from the cloud and are able to access it from wherever we are."
"The product protects my email."
"The initial setup is simple."
"The auto-remediation feature is valuable."
"I like FireEye's filtering, spam digests, and its advanced threat review of email flow. It also has a broad range of riskware rules you can deploy."
"FireEye Email Security is easy to use."
"We have had very good results from the use of FireEye Email Security. We are very comfortable with this technology, but I don't know if it's necessary to move into the cloud, we will check other technologies and study them. Additionally, the solution has good integration."
"FireEye Email Security helps us prevent spam and phishing emails and all other business-compromised email attacks."
"Its UI could be improved. My pet peeve with a lot of these cloud-based systems is that a lot of times, the interface for the management is a little clunky. If you live and breathe IRONSCALES all day long, you'll obviously know where everything is just from muscle memory, but the system is not designed for people to be in it all day long. You're only supposed to occasionally look at it. When things get moved around, it is not necessarily that intuitive. I'm an IT guy, and I can pretty much take the worst UI and figure it out, but the menus and the options in the interface could be a little cleaner graphically. If you have a quick problem that you want to resolve, it takes a little bit of digging in the admin console, whereas it should take a few clicks up front."
"There is a feature called Account Takeover, which isn't what I want it to be able to do. I know that they're working on that, but when they first started the Account Takeover feature in incident management, it didn't have much information. It didn't have any usability to it. I already had tools in place that were better."
"In addition to integrated training, they should also have personalized training that you don't have to do as part of a phishing campaign or a simulation."
"The integration with Google Suite needs to be better. it's something they can work on."
"I would like it if IRONSCALES had some sort of reminder mechanism, meaning IRONSCALES knows if a user completed the training or not. As long as it hasn't been completed, it keeps reminding every so often, alerts the manager, etc. Right now, it is all in the hands of the employee, and not all of them continue the process, which is a shame."
"There's room for improvement in the campaign management. IRONSCALES has many built-in templates that I use, but you can also build templates from scratch. However, the interface for creating custom templates needs to be updated."
"IRONSCALES should bundle more features together instead of separating them and charging additional licensing fees."
"I would love to see the indication of compromise and how the solution utilizes open source resources. It would be good to see that included in the paid versions. It would be a small addition but add a lot of value for clients."
"Sometimes especially zero-day spam emails can be passed to the user's inbox."
"I would like the solution to be able to automatically quarantine the malicious emails before getting to the user's mailbox and continue with regular email operations. This could result in the user clicking the email before the purge operation is completed."
"The solution needs better support."
"The spam detection feature could be better."
"FireEye needs single sign-on. They say it's on their roadmap. They should also implement support for Microsoft Authenticator app for 2FA."
"The solution must provide features to scan QR codes for threats."
"The solution is not easy to set up. However, we have employees that have the knowledge that can do the difficult implementation. It would be better if the process was easier."
"The custom tailoring is limited."
More Trellix Collaboration Security Pricing and Cost Advice →
IRONSCALES is ranked 3rd in Secure Email Gateway (SEG) with 11 reviews while Trellix Collaboration Security is ranked 9th in Secure Email Gateway (SEG) with 12 reviews. IRONSCALES is rated 9.2, while Trellix Collaboration Security is rated 8.6. The top reviewer of IRONSCALES writes "It has an easy installation that can be done in a matter of minutes". On the other hand, the top reviewer of Trellix Collaboration Security writes "Protects from advanced malware and phishing attacks; useful dashboard". IRONSCALES is most compared with Microsoft Defender for Office 365, Avanan, Sublime Security, Perception Point Advanced Email Security and Cisco Secure Email, whereas Trellix Collaboration Security is most compared with Cisco Secure Email, Proofpoint Email Protection, Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP) and Trend Micro Email Security. See our IRONSCALES vs. Trellix Collaboration Security report.
See our list of best Secure Email Gateway (SEG) vendors.
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