We performed a comparison between Symantec Endpoint Detection and Response and Trellix Endpoint Security (ENS) based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Fortinet is very user-friendly for customers."
"The price is low and quite competitive with others."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The solution was relatively easy to deploy."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"In Symantec, we have found that the most important feature is Application and Device Control."
"The solution is scalable."
"The most valuable features of this product include network isolation for machines and the ability to work with a consistent and defined set of virtual machines."
"The solution can scale well."
"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good."
"I like Symantec EDR's device control and USB security features."
"The solution has great blocking features."
"IPS and the user interface are good features."
"Provides good mobile device protection."
"The response part of EDR was most valuable. We used that to separate the endpoint from the network. We utilized the solution during the instant response. We were also utilizing advanced malware detection capabilities, but we benefited the most from its help with the response."
"It is very valuable in finding out unknown malware."
"The most valuable network security feature is the network sandbox solution. This sandbox feature works on traffic flow."
"The features we have found most valuable have been containment as well as the ability to triage agent activities."
"It is scalable and stable and the initial setup is the easiest part of using the product."
"FireEye Endpoint Security is easy to use and lightweight compared to others."
"The installation phase of the solution was very easy."
"The solution is not stable."
"Making the portal mobile friendly would be helpful when I am out of office."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"We find the solution to be a bit expensive."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The support needs improvement."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP."
"One potential area for improvement in Symantec EDR is the reporting engine."
"The Symantec portfolio is not big enough to cover the organization in all 360 degrees."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"The interface is very complicated."
"The solution’s scalability and stability could be improved."
"Reporting is a major issue, as it is not user friendly."
"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."
"They could also increase or improve the scalability because to my knowledge the biggest bandwidth can only support up to 10 gigs of input."
"The product needs to reduce the usage of RAM and CPU."
"The solution can be expensive."
"The performance could be better. I noticed that it slows down a bit."
"They have something called Managed Detection and Response. They get intel from their customers, and that intel is shared with the rest of FireEye's customers. I want to subscribe to their intel, but that is not available to us."
"You do not have access to all the features when you use the Trellix web interface. For example, you cannot do device or drive encryption from the web interface. Also, when we're working with customers, it's sometimes challenging to get sales support. Delays mean we might lose an opportunity. Lastly, Trellix lacks some documentation about custom features."
"The central monitoring dashboard needs improvement."
"The customization capabilities of the solution are an area where it lacks, so it would be great if our company could customize the solution to meet the demands of our customers."
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Symantec Endpoint Detection and Response is ranked 25th in Endpoint Detection and Response (EDR) with 28 reviews while Trellix Endpoint Security (ENS) is ranked 18th in Endpoint Detection and Response (EDR) with 48 reviews. Symantec Endpoint Detection and Response is rated 7.6, while Trellix Endpoint Security (ENS) is rated 7.6. The top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". On the other hand, the top reviewer of Trellix Endpoint Security (ENS) writes "It integrates well with other solutions, but the vendor needs more of a local presence and faster response". Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, Bitdefender GravityZone EDR and Fidelis Elevate, whereas Trellix Endpoint Security (ENS) is most compared with Trellix Endpoint Security, Microsoft Defender for Endpoint, CrowdStrike Falcon, Trellix Endpoint Detection and Response (EDR) and Open EDR. See our Symantec Endpoint Detection and Response vs. Trellix Endpoint Security (ENS) report.
See our list of best Endpoint Detection and Response (EDR) vendors.
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