We performed a comparison between Netsurion and Trellix Helix based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Sentinel has an intuitive, user-friendly way to visualize the data properly. It gives me a solid overview of all the logs. We get a more detailed view that I can't get from the other SIEM tools. It has some IP and URL-specific allow listing"
"I like the ability to run custom KQL queries. I don't know if that feature is specific to Sentinel. As far as I know, they are using technology built into Azure's Log Analytics app. Sentinel integrates with that, and we use this functionality heavily."
"The ability of all these solutions to work together natively is essential. We have an Azure subscription, including Log Analytics. This feature automatically acts as one of the security baselines and detects recommendations because it also integrates with Defender. We can pull the sysadmin logs from Azure. It's all seamless and native."
"Sentinel is a Microsoft product, so they provide very robust use cases and analytic groups, which are very beneficial for the security team. I also like the ability to integrate data sources into the software for on-premise and cloud-based solutions."
"Native integration with Microsoft security products or other Microsoft software is also crucial. For example, we can integrate Sentinel with Office 365 with one click. Other integrations aren't as easy. Sometimes, we have to do it manually."
"I like the KQL query. It simplifies getting data from the table and seeing the logs. All you need to know are the table names. It's quite easy to build use cases by using KQL."
"The solution offers a lot of data on events. It helps us create specific detection strategies."
"The most valuable feature is the performance because unlike legacy SIEMs that were on-premises, it does not require as much maintenance."
"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."
"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."
"What I like most about Netsurion is the level of visibility and reporting."
"Netsurion has its own security operations center, where it tracks information that comes across our telemetry."
"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."
"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."
"I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective."
"Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred."
"The most valuable features include predefined use cases and threatening states."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."
"There is a wider thing called Jupyter Notebooks, which is around the automation side of things. It would be good if there are playbooks that you can utilize without having to have the developer experience to do it in-house. Microsoft could provide more playbooks or more Jupyter Notebooks around MITRE ATT&CK Framework."
"They need to work with other security vendors. For example, we replaced our email gateway with Symantec, but we couldn't collect these logs with Azure Sentinel. Instead of collecting these logs with Azure Sentinel, we are collecting them on Qradar. We couldn't do it with Sentinel, which is a problem for us."
"The learning curve could be improved. I am still learning it. We were able to implement the basic features to get them up and running, but there are still so many things that I don't know about all its features. They have a lot of features that we have not been able to use or apply. If they could work on reducing the solution's learning curve, that would be good. While there is a training course held by Microsoft to learn more about this solution, there is a cost associated with it."
"We do have in-built or out-of-the-box metrics that are shown on the dashboard, but it doesn't give the kind of metrics that we need from our environment whereby we need to check the meantime to detect and meantime to resolve an incident. I have to do it manually. I have to pull all the logs or all the alerts that are fed into Sentinel over a certain period. We do this on a monthly basis, so I go into Microsoft Sentinel and pull all the alerts or incidents we closed over a period of thirty days."
"We'd like to see more connectors."
"In terms of features I would like to see in future releases, I'm interested in a few more use cases around automation. I do believe a lot of automation is available, and more is in progress, but that would be my area of interest."
"We're satisfied with the comprehensiveness of the security protection. That said, we do have issues sometimes where there have been global outages and we need to raise a ticket with Microsoft."
"Sometimes, it is hard for us to estimate the costs of Microsoft Sentinel."
"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."
"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."
"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."
"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."
"They have their programs and tools that you have to put into your own environment. We basically ingest all the log data and then push it out to them. I wish it was a little bit different than that where we just push directly towards them. I do not know if that is a function that they thought would be better in terms of security, but I wish that instead of doing that, it should go from the device to them and not from the device to another system and then out to them. There seem to be some drawbacks to doing that."
"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."
"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."
"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."
"Integrations could be improved, and the dashboard could be a little better."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"It should have more cloud connectors. It could also be cheaper."
Netsurion is ranked 15th in Security Information and Event Management (SIEM) with 24 reviews while Trellix Helix is ranked 32nd in Security Information and Event Management (SIEM) with 7 reviews. Netsurion is rated 8.4, while Trellix Helix is rated 8.6. The top reviewer of Netsurion writes "The SOC center monitors, hunts, and notifies us of threats around the clock". On the other hand, the top reviewer of Trellix Helix writes "Helps prevent email attacks, like phishing and email spoofing attacks". Netsurion is most compared with Arctic Wolf Managed Detection and Response, CyberHat CYREBRO and Wazuh, whereas Trellix Helix is most compared with LogRhythm SIEM, Splunk Enterprise Security, Trellix ESM, IBM Security QRadar and USM Anywhere. See our Netsurion vs. Trellix Helix report.
See our list of best Security Information and Event Management (SIEM) vendors.
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