We performed a comparison between FireEye Managed Defense [EOL] and Redscan ThreatDetect based on real PeerSpot user reviews.
Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, SentinelOne and others in Managed Detection and Response (MDR)."The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"Binary Defense has a human service department that provides live monitoring for our systems."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"The case interface is Binary Defense MDR's most valuable feature."
"The installation was straightforward."
"It is a very scalable solution."
"The stability is very reliable."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"I would like to see more frequent check-ins with our security status."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"The current reporting system could benefit from improvement."
"I would like to get more reports from Binary Defense about what they're blocking."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"The only feature needing improvement which comes to mind is the need for better pricing for the licensing."
"Its user interface could be better."
"If they could provide a solution for smartphones and for tablets that would be very helpful as we have some people accessing information from these types of devices."
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FireEye Managed Defense [EOL] doesn't meet the minimum requirements to be ranked in Managed Detection and Response (MDR) with 2 reviews while Redscan ThreatDetect is ranked 37th in Managed Detection and Response (MDR). FireEye Managed Defense [EOL] is rated 9.0, while Redscan ThreatDetect is rated 9.0. The top reviewer of FireEye Managed Defense [EOL] writes "Stable solution with a good customer support service ". On the other hand, the top reviewer of Redscan ThreatDetect writes "Reliable with great technical support and excellent alerts". FireEye Managed Defense [EOL] is most compared with , whereas Redscan ThreatDetect is most compared with Red Canary MDR.
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