We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The installation was straightforward."
"It is stable and scalable. It has good technical support."
"Sophos MTR will stop the threat as it is happening. Intercept X, which is a part of it, has the ability to roll back, so the attack is undone. And then the advanced edition of MTR lets me handle the threat by talking on the phone. I don't have to deal with it. I don't have to just go through emails back and forth. We don't have to pay extra for Rapid Response services. If something is happening, they're right on top of it."
"The most valuable feature is threat hunting."
"The most valuable aspect of this solution is the ability to interact with the firewall and workstations seamlessly to shut down the threats. Additionally, you are able to control the workstations remotely."
"The only feature needing improvement which comes to mind is the need for better pricing for the licensing."
"One of the limitations that we have found is with communications and the languages in different countries."
"Once in a great while, an update fails."
"It could be more secure."
"There is room for improvement in performance and upgrades."
"I believe there is a per-seat license"
"The cost of the solution is based on how many users use it."
FireEye Managed Defense is a managed detection and response (MDR) service that combines industry-recognized cyber security expertise, FireEye technology and unparalleled knowledge of attackers to help minimize the impact of a breach.
Threat Notification Isn’t the Solution – It’s a Starting Point
Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.
With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.
FireEye Managed Defense is ranked 10th in Managed Detection and Response (MDR) with 1 review while Sophos Managed Threat Response is ranked 6th in Managed Detection and Response (MDR) with 4 reviews. FireEye Managed Defense is rated 9.0, while Sophos Managed Threat Response is rated 8.6. The top reviewer of FireEye Managed Defense writes "The MDR team does a good job of giving us limited, periodic briefings". On the other hand, the top reviewer of Sophos Managed Threat Response writes "Stops threats as they happen". FireEye Managed Defense is most compared with Trend Micro Managed XDR, CrowdStrike Falcon Complete, Arctic Wolf AWN CyberSOC and Cisco MDR, whereas Sophos Managed Threat Response is most compared with CrowdStrike Falcon Complete, Secureworks Red Cloak MDR, SentinelOne Vigilance, Binary Defense MDR and Expel SOC-as-a-Service.
See our list of best Managed Detection and Response (MDR) vendors.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.