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Compare Five9 vs. Focus Contact Center

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Five9 Logo
1,570 views|1,335 comparisons
Focus Contact Center Logo
20 views|9 comparisons
Ranking
3rd
Views
1,570
Comparisons
1,335
Reviews
0
Average Words per Review
0
Rating
N/A
23rd
Views
20
Comparisons
9
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
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Overview

Five9 is a leading provider of cloud software for the contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with reliable, secure, compliant, and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results. For more information visit www.five9.com.

- Multichannel communications in the cloud: phone, email, chat, social media, www; - Full process automation in communications, sales and customer care based on gathered customer data; - Inbound communication: IVR, queuing; - Outbound communication: telemarketing campaigns, surveys, sales follow-ups and closings; - Intuitive and simple design, implementation and data analysis; - Compatible Mobile Apps;

Offer
Learn more about Five9
Learn more about Focus Contact Center
Sample Customers
SiemensPhone.comAmerican SupportCitrixNetSuiteGreenwood Hallhttp://www.five9.com/customers
Decathlon
Top Industries
VISITORS READING REVIEWS
Computer Software Company26%
Comms Service Provider19%
Financial Services Firm6%
Healthcare Company5%
No Data Available

Five9 is ranked 3rd in Contact Center Platforms while Focus Contact Center is ranked 23rd in Contact Center Platforms. Five9 is rated 0.0, while Focus Contact Center is rated 0.0. On the other hand, Five9 is most compared with Amazon Connect, Cisco Webex Contact Center, Genesys Cloud, Cisco CCX and Cisco Contact Center Enterprise, whereas Focus Contact Center is most compared with .

See our list of best Contact Center Platforms vendors.

We monitor all Contact Center Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.