Five9 is a leading provider of cloud software for the contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with reliable, secure, compliant, and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results. For more information visit www.five9.com.
- Multichannel communications in the cloud: phone, email, chat, social media, www; - Full process automation in communications, sales and customer care based on gathered customer data; - Inbound communication: IVR, queuing; - Outbound communication: telemarketing campaigns, surveys, sales follow-ups and closings; - Intuitive and simple design, implementation and data analysis; - Compatible Mobile Apps;
Five9 is ranked 3rd in Contact Center Platforms while Focus Contact Center is ranked 23rd in Contact Center Platforms. Five9 is rated 0.0, while Focus Contact Center is rated 0.0. On the other hand, Five9 is most compared with Amazon Connect, Cisco Webex Contact Center, Genesys Cloud, Cisco CCX and Cisco Contact Center Enterprise, whereas Focus Contact Center is most compared with .
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