Compare Five9 vs. Interactive Intelligence PureCloud

Five9 is ranked 1st in Contact Center as a Service (CCaaS) while Interactive Intelligence PureCloud is ranked 3rd in Contact Center as a Service (CCaaS). Five9 is rated 0, while Interactive Intelligence PureCloud is rated 0. On the other hand, Five9 is most compared with Cisco Contact Center Enterprise, Genesys and Cisco CCX, whereas Interactive Intelligence PureCloud is most compared with Five9, Aspect and 8x8 Virtual Contact Center.
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Five9 Logo
1,315 views|835 comparisons
Interactive Intelligence PureCloud Logo
220 views|151 comparisons
Ranking
Views
1,315
Comparisons
835
Reviews
1
Average Words per Review
0
Avg. Rating
7.0
Views
220
Comparisons
151
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 15% of the time.
Compared 15% of the time.
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Five9
Genesys
Overview

Five9 is a leading provider of cloud software for the contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with reliable, secure, compliant, and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results. For more information visit www.five9.com.

We built our cloud call center software from the ground up so you get a complete customer engagement solution to serve your needs both today and tomorrow.

With PureCloud, you get:

  • Simple pricing, month-to-month terms
  • A true cloud architecture that provides continuous improvements
  • A feature-rich solution for complete customer engagement
  • Unparalleled reliability and disaster recovery
  • Amazon Web Services elastic infrastructure with limitless capacity
  • IP telephony services like porting existing and adding new numbers 
  • A modern web and mobile user experience
  • Lightning-fast deployment
Offer
Learn more about Five9
Learn more about Interactive Intelligence PureCloud
Sample Customers
SiemensPhone.comAmerican SupportCitrixNetSuiteGreenwood Hallhttp://www.five9.com/customersQuicken
We monitor all Contact Center as a Service (CCaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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