Compare Five9 vs. Mitel Contact Center Solutions

Five9 is ranked 2nd in Contact Center Infrastructure with 2 reviews while Mitel Contact Center Solutions is ranked 7th in Contact Center Infrastructure. Five9 is rated 8.6, while Mitel Contact Center Solutions is rated 0. The top reviewer of Five9 writes "We have moved to the email service provided by Five9, and are able to handle interactions much better". On the other hand, Five9 is most compared with Cisco Contact Center Enterprise, Genesys and Cisco CCX, whereas Mitel Contact Center Solutions is most compared with Aastra Solidus eCare, Genesys and Five9.

Five9

Mitel Contact Center Solutions

Five9

Read 2 Five9 reviews.

1,322 views|840 comparisons

Mitel Contact Center Solutions

549 views|476 comparisons

Most Helpful Review

Kyle Routh

IT Admin at a insurance company

Extremely easy to manage and maintain. Though well worth it, seems a bit pricey.

Five9 lets us call all over the country using local area codes to set appointments for our agents everywhere from our central office.

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Ranking
2nd out of 17 in Contact Center Infrastructure Views 1,322 Comparisons 840 Reviews 2 Average Words per Review 352 Avg. Rating 8.5	7th out of 17 in Contact Center Infrastructure Views 549 Comparisons 476 Reviews 0 Average Words per Review 0 Avg. Rating N/A
Top Comparisons
Cisco Contact Center Enterprise vs. Five9 Compared 16% of the time. Genesys vs. Five9 Compared 15% of the time. Cisco CCX vs. Five9 Compared 13% of the time. See more Five9 competitors » + Add more products to compare	Aastra Solidus eCare vs. Mitel Contact Center Solutions Compared 27% of the time. Genesys vs. Mitel Contact Center Solutions Compared 18% of the time. Five9 vs. Mitel Contact Center Solutions Compared 14% of the time. See more Mitel Contact Center Solutions competitors » + Add more products to compare
Also Known As
	Contact Center Solutions
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Five9	Mitel
Overview
Five9 is a leading provider of cloud software for the contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with reliable, secure, compliant, and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results. For more information visit www.five9.com.	Mitel Contact Center Solutions contact center application that helps your business to empower customers with self-service capabilities and leverage the power. Core Platforms include: MiContact Center Office designed for the MiVoice Office 250 (formerly MiVoice Office) platform, is an entry-level solution for contact centers or workgroups with up to 100 agents. MiContact Center Business is a multichannel and cloud-ready solution designed to power customer-centric organizations with up to 1,200 agents. MiContact Center Enterprise (formerly MiContact Center Solidus) is built for the MiVoice MX-ONE platform and also supports 3rd party communication servers (Cisco formally tested) and mixed estate environments. MiContact Center Enterprise is an all-in-one contact center with a single software stream for seamless growth, feature extension and deployment flexibility. Supporting up to 1,500 agents on a single system, MiContact Center Enterprise scales to 15,000 concurrent agents in a network under a resilient environment.
Offer
Learn more about Five9 Learn More	Learn more about Mitel Contact Center Solutions Learn More
Sample Customers
SiemensPhone.comAmerican SupportCitrixNetSuiteGreenwood Hallhttp://www.five9.com/customers	Centrinex, eNerds, Food for the Poor, Aerial Capital Group, The City of Charles Sturt, Subaru Canada, Canary Wharf, Niko Group, London Borough of Enfield, MedQuist, Iconstruye, Twente Region, Hand Picked Hotels, East Midlands Ambulance Service, HotelBeds

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