Compare Five9 vs. Mitel Contact Center Solutions
Ranking  | |
Views 1,491 Comparisons 1,061 Reviews 0 Average Words per Review 0 Rating N/A | Views 657 Comparisons 575 Reviews 0 Average Words per Review 0 Rating N/A |
Popular Comparisons | |
 Compared 33% of the time.  Compared 14% of the time.  Compared 12% of the time.  Compared 11% of the time.  Compared 2% of the time. |  Compared 38% of the time. Compared 23% of the time. Compared 13% of the time.  Compared 9% of the time. |
Also Known As | |
| Contact Center Solutions | |
Learn | |
| Five9 | Mitel |
Overview | |
Five9 is a leading provider of cloud software for the contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with reliable, secure, compliant, and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results. For more information visit www.five9.com. | Mitel Contact Center Solutions contact center application that helps your business to empower customers with self-service capabilities and leverage the power. Core Platforms include: MiContact Center Office designed for the MiVoice Office 250 (formerly MiVoice Office) platform, is an entry-level solution for contact centers or workgroups with up to 100 agents. MiContact Center Business is a multichannel and cloud-ready solution designed to power customer-centric organizations with up to 1,200 agents. MiContact Center Enterprise (formerly MiContact Center Solidus) is built for the MiVoice MX-ONE platform and also supports 3rd party communication servers (Cisco formally tested) and mixed estate environments. MiContact Center Enterprise is an all-in-one contact center with a single software stream for seamless growth, feature extension and deployment flexibility. Supporting up to 1,500 agents on a single system, MiContact Center Enterprise scales to 15,000 concurrent agents in a network under a resilient environment. |
Offer | |
Learn more about Five9 | Learn more about Mitel Contact Center Solutions |
Sample Customers | |
| SiemensPhone.comAmerican SupportCitrixNetSuiteGreenwood Hallhttp://www.five9.com/customers | Centrinex, eNerds, Food for the Poor, Aerial Capital Group, The City of Charles Sturt, Subaru Canada, Canary Wharf, Niko Group, London Borough of Enfield, MedQuist, Iconstruye, Twente Region, Hand Picked Hotels, East Midlands Ambulance Service, HotelBeds |
Top Industries | |
Computer Software Company26% Comms Service Provider18% Government7% Financial Services Firm7% | No Data Available |
Five9 is ranked 3rd in Contact Center Infrastructure while Mitel Contact Center Solutions is ranked 5th in Contact Center Infrastructure. Five9 is rated 0.0, while Mitel Contact Center Solutions is rated 0.0. On the other hand, Five9 is most compared with Amazon Connect, Avaya IX Contact Center, Genesys Cloud, Cisco CCX and NICE inContact CXone, whereas Mitel Contact Center Solutions is most compared with Aastra Solidus eCare, Genesys Cloud, Cisco Contact Center Enterprise and SAP Business Communications Manager.
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