FlexNet Manager vs VMware Service Manager comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between FlexNet Manager and VMware Service Manager based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management.
To learn more, read our detailed IT Asset Management Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a stable solution.""The best thing about FlexNet Manager for my clients is its strong grip on managing licenses and ensuring they stick to their contracts.""I like the way it does its compliance. I like its discovery, and I like the fact that it keeps separate hardware and assets and provides easy accessibility to raw data.""So the solution has a really great licensing module, and they're constantly keeping up with the newest trends."

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"All of the features are very suitable for us. It is also a stable solution.""We have installed a physical server for failover. We need to configure cluster on everything. But with VMware, we do not need to cluster. We get automatically seven physical nodes failover. If one fails we have no issues.""It provides us with improved maintenance cycles."

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Cons
"One area that could use improvement is the deployment of Flexera agents.""They could improve their reporting. I'd particularly like them to allow you to schedule it.""There is room for improvement in the purchasing module. There are things I would change in that. Also, the automation components, like having the contracts, scheduling, and notifications embedded into the application, which they've been promising to do since 2014.""The hardware and connectors in the product have certain shortcomings where improvements are required."

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"Its automation feature needs improvement. They can include the vRealize Automation feature in this solution.""It needs to improve user roles and access rights.""Not a ten because the price is high."

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Pricing and Cost Advice
  • "It was certainly on a par with the price we were paying for Snow License Manager. It wasn't overly expensive."
  • "I can say that from a price perspective, you can go for FlexNet Manager if you have a very small environment."
  • More FlexNet Manager Pricing and Cost Advice →

  • "The price depends on different enterprises. As compared to Citrix, VMware is reasonable."
  • More VMware Service Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Based on the enterprise-level packages that my company purchases, I can say that from a price perspective, you can go for FlexNet Manager if you have a very small environment. ServiceNow is better if… more »
    Top Answer:The hardware and connectors in the product have certain shortcomings where improvements are required. FlexNet Manager's connectors are not that good, especially when compared to what Flexera provides… more »
    Top Answer:During my tenure from 2018 to 2022 with Intel, my primary client was a global network with a significant presence in Europe, particularly Germany. I provided services using Flexera's FlexNet Manager… more »
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    Ranking
    13th
    out of 48 in IT Asset Management
    Views
    425
    Comparisons
    212
    Reviews
    2
    Average Words per Review
    530
    Rating
    8.0
    23rd
    out of 48 in IT Asset Management
    Views
    518
    Comparisons
    245
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    FlexNet Manager Suite, FlexNet Manager Suite for Enterprises
    Learn More
    Overview

    Flexera manages and optimizes enterprise software regardless of location, from the desktop to the datacenter to the cloud. We give mid-size enterprises a growth path and a roadmap for success.

    VMware Service Manager automates IT Service Management by providing a powerful workflow engine to drive IT Service processes.
    Sample Customers
    Foray Technologies, BMC
    Seventy Seven Energy Inc., Symantec, KBC, Vodafone, Region Hovedstaden, Bank Audi, Hewlett-Packard, BT Global Services, Edogawa City Council, HDFC Bank Limited, Bank Al Bilad, ABN AMRO N.V. Singapore, Savvis, Abu Dhabi Ports Company, SAP AG, Fundaments, T-Systems
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company14%
    Financial Services Firm12%
    Manufacturing Company10%
    Energy/Utilities Company7%
    VISITORS READING REVIEWS
    Government15%
    Financial Services Firm15%
    Manufacturing Company9%
    Computer Software Company9%
    Company Size
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise11%
    Large Enterprise74%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise24%
    Large Enterprise54%
    Buyer's Guide
    IT Asset Management
    March 2024
    Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    FlexNet Manager is ranked 13th in IT Asset Management with 5 reviews while VMware Service Manager is ranked 23rd in IT Asset Management. FlexNet Manager is rated 8.2, while VMware Service Manager is rated 7.2. The top reviewer of FlexNet Manager writes "Suitable for those with dedicated budgets and an interest in exploring advanced functionalities". On the other hand, the top reviewer of VMware Service Manager writes "It needs to improve user roles and access rights. It provides us with improved maintenance cycles". FlexNet Manager is most compared with ServiceNow and X-Formation LM-X License Manager, whereas VMware Service Manager is most compared with ServiceNow and BMC Remedy .

    See our list of best IT Asset Management vendors.

    We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.