Compare FLS VISITOUR vs. Freshdesk

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FLS VISITOUR Logo
57 views|22 comparisons
Freshdesk Logo
2,664 views|2,193 comparisons
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Top Answer: The organization that is possible with other departments is the solution's most valuable aspect.
Top Answer: In terms of features, I can't think of anything that's lacking. It's a solid solution. I've only been using the solution for four months. It hasn't been long enough for me to know everything about the… more »
Top Answer: We primarily use the solution for issue ticketing.
Ranking
19th
Views
57
Comparisons
22
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
2nd
Views
2,664
Comparisons
2,193
Reviews
1
Average Words per Review
297
Avg. Rating
10.0
Popular Comparisons
Compared 23% of the time.
Compared 19% of the time.
Compared 5% of the time.
Compared 5% of the time.
Also Known As
VISITOUR
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FLS
Freshworks
Overview

FLS VISITOUR provides the real-time software for route planning and appointment scheduling in the field service. It provides the following solutions:

    • DISPATCHING offers the top features- Real-Time Tour optimization, Automation, Data Management, Data Exchange, Data Protection and Multi-Channel Communication.
    • CUSTOMER SERVICE, provides Real-time scheduling, Appointments optimized routes, 24/7 client self-service through the appointment web portal with intuitive operation, Information on field service arrival times through real-time data from the mobile solution and High first-time fix rate through precise allocation of the appropriate staff, equipment, and necessary replacement parts.
    • IT DEPARTMENT, offers Allocation: Best practice process models and tools for smooth planning, implementation, and productive operation, Data security: Protection of sensitive client and staff data through security-oriented system architecture, encryption, and comprehensive role and rights management, Integration: Flexible connection to numerous ERP and CRM solutions over state-of-the-art interface technology and Centralized monitoring and life cycle management of large installations over FLS ENTERPRISE SERVER CONTROL.
    Freshdesk is a full-fledged cloud based customer support solution that offers everything a business needs to deliver exceptional support. Unlike competing products with steep pricing tiers and hidden strings, Freshdesk is priced affordably, and is free forever for the first three agents. Built with an emphasis on usability, Freshdesk offers all the tools a company needs to wow its customers - robust multichannel capability, integrated game mechanics to supercharge agent productivity, smart automations and a lot more. From startups to enterprises, more than 80,000 businesses of all sizes use Freshdesk to streamline their support processes. Freshdesk is part of the Freshworks product family, whose products include Freshservice IT Service Management Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.
    Offer
    Learn more about FLS VISITOUR
    Learn more about Freshdesk
    Sample Customers
    Selecta Group, Elite GamingHonda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Computer Software Company28%
    Retailer13%
    Comms Service Provider9%
    K 12 Educational Company Or School7%
    FLS VISITOUR is ranked 19th in Field Service Management while Freshdesk is ranked 2nd in Field Service Management with 1 review. FLS VISITOUR is rated 0.0, while Freshdesk is rated 10.0. On the other hand, the top reviewer of Freshdesk writes "Stable and scalable with a straightforward setup". FLS VISITOUR is most compared with , whereas Freshdesk is most compared with JIRA Service Desk, ServiceNow, ManageEngine ServiceDesk Plus, Freshservice and Microsoft Dynamics CRM.

    See our list of best Field Service Management vendors.

    We monitor all Field Service Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.