We performed a comparison between Forcepoint Email Security [EOL] and IceWarp based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"The technical support is good and quick to resolve issues."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"The good part is that you don't have to configure it, which is very convenient."
"Defender helps us prioritize threats across our organization."
"Unlike other competitors, it doesn't cause any performance issues."
"Forcepoint Email Security is a good solution, and I don't have any issues with it. I found anti-spam and anti-spyware the most valuable features of Forcepoint Email Security."
"The most valuable features of Forcepoint Email Security are the integration with other solutions. It provides a more secure infrastructure and views for the customers from the DLP. You can work on URLs, files, and advanced inspections that will protect the customers."
"I like how versatile the options are. For example, we can set it where we are able to access and browse Facebook but we are denied the ability to post photos. There is also that ability integrate with Office 365 - SharePoint app."
"The filtering of the solution is very good. You can do URL filtering and, while you need a custom URL to filter under other solutions like Symantec, here the solution covers most categories and the database."
"It's easier to deploy than other options."
"All of the filtering features are very nice."
"The feature I find most valuable is the web, email and DLP integration."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"IceWarp has multiple applications that are easy to use for many people."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The solution's voice services work well for our company."
"The groupware module is the most valuable feature."
"The solution has a very good log-in to the UI when compared to other solutions."
"An effective, functional, very good tool for controlling resources."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"The phishing and spam filters could use some improvement."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"The custom alerts have to improve a lot."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"Forcepoint Email Security is stable, but it could be improved."
"Customer support could be better."
"The pricing could always be just a little bit better."
"It's quite difficult to learn this solution, it's not an entry level product. If you are a skilled user you will think it's a very useful tool, but if you are not a skilled user, you'll think it is very difficult to learn."
"The reporting functionality needs to be improved, as it is not customizable."
"I would like to see some improvement like cloud application and integration capabilities and the classification part is missing from the DLP."
"I would like for deployment to be simplified."
"Technical support is lacking. It could be a lot better."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"Our customers sometimes have problems receiving mail."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
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Forcepoint Email Security [EOL] doesn't meet the minimum requirements to be ranked in Email Security with 14 reviews while IceWarp is ranked 6th in Email Applications with 15 reviews. Forcepoint Email Security [EOL] is rated 7.8, while IceWarp is rated 8.6. The top reviewer of Forcepoint Email Security [EOL] writes "Easy to use and setup and expands well". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". Forcepoint Email Security [EOL] is most compared with Proofpoint Email Protection, whereas IceWarp is most compared with Google Workspace, Zimbra Collaboration, Microsoft Exchange, Zoho Mail and KerioConnect.
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