We performed a comparison between Forcepoint Secure Web Gateway and Symantec Proxy based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"Real-time analytics."
"The policies are category-based, so knowledge of another content URL is not compulsory."
"It has protected clients against cyberattacks."
"The most valuable feature is the categorization, where you can allow general access to an application but limit specific features."
"I have found the web content filtering and malware filter the most valuable."
"The tool categorizes the user profiles which is very comfortable."
"The most valuable feature is the ability to allow or block sites by category."
"Email Sandbox, DLP and Proxy."
"Global Intelligence Network is the best feature of the product."
"The initial setup of Symantec Proxy is easy."
"The developer's assistance is valuable, enabling seamless integration which allows for a comprehensive view of categories, even if not certified by the link."
"We can address and rectify issues promptly, resulting in consistently positive outcomes."
"The solution is scalable."
"The most valuable feature is the caching."
"What I found most valuable in Symantec Proxy is that it doesn't have any limitations. It also has a simple configuration, with only one window pane, unlike Zscaler, which has multiple window panes. Deploying the agent is also more straightforward in Symantec Proxy."
"The tool's most valuable features are content-to-content filtration and SCCM protection."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"But the deployment could be easier. It might take from one day to three days. Usually, that involves an engineer from the vendor and a working team at the enterprise."
"The reporting must be improved."
"To access the root of the product for troubleshooting you must have a data engineer. This is the big issue with Forcepoint. The support community is not good."
"The Sandbox solution should be integrated with the NIST to handle whatever new vulnerabilities or new sites are identified as potential threats."
"A room for improvement in Forcepoint Secure Web Gateway is the support it offers. It's very bad. What I'd like to see in the next release of the product is for it to be less complicated because at the moment Forcepoint Secure Web Gateway is more complicated than other products. Sometimes issues come up that you can't solve without the support team. For example, you should write the root password to fix the issue. In the next release of the product, it would be good if it had an easy-to-use interface. Troubleshooting issues in Forcepoint Secure Web Gateway should be less complicated as well."
"There should be more hardware models available and the application control could improve."
"The firewall doesn't have any features because some customers are requesting they will install the firewall without licensing. At this time we cannot go further without licensing. Licensing is a must with Forcepoint Web Security firewalls."
"The reporting could be improved."
"The initial setup can be somewhat complex, and deploying the system can take some time."
"There are performance issues with all of the proxies."
"Improvements in log availability would greatly enhance its overall effectiveness."
"One area for improvement in Symantec is the lack of a reporting server or dashboard integration with SIM."
"Support response time and case resolution could be improved."
"The platform's pricing needs improvement."
"The solution is quite complex."
"The user interface could be improved, and the price could be lower as well."
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Forcepoint Secure Web Gateway is ranked 6th in Secure Web Gateways (SWG) with 47 reviews while Symantec Proxy is ranked 15th in Secure Web Gateways (SWG) with 18 reviews. Forcepoint Secure Web Gateway is rated 7.8, while Symantec Proxy is rated 7.2. The top reviewer of Forcepoint Secure Web Gateway writes "Simple to set up, reliable, and offers great reporting". On the other hand, the top reviewer of Symantec Proxy writes "A user-friendly solution with good technical support". Forcepoint Secure Web Gateway is most compared with Zscaler Internet Access, Cisco Umbrella, Fortinet FortiProxy, Fortinet FortiGate SWG and Cisco Web Security Appliance, whereas Symantec Proxy is most compared with Skyhigh Security, Netskope Next Gen Secure Web Gateway, McAfee Web Gateway Cloud Service, Zscaler Internet Access and Trend Micro Web Security. See our Forcepoint Secure Web Gateway vs. Symantec Proxy report.
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