Most Helpful Review
Find out what your peers are saying about Forcepoint Web Security vs. Zscaler Internet Access and other solutions. Updated: January 2020.
396,781 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
In terms of functionality, Forcepoint is the best web proxy available.
The most valuable feature of Forcepoint Web Security is creating the easy to install further policies that are deployed through the Forcepoint security manual at some stage. Just drag and drop and the policies are there.
It has protected clients against cyberattacks.
Giving visibility to people's actions in the network, while keeping attackers out: across data centers, offices, branches, and the cloud.
Most valuable features are content filtering and monitoring.
The scanning feature is impressive, because they do not introduce a big latency to the traffic.
Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network.
The most valuable feature is bandwidth control.
The solution offers a distributed organization to master and to control all of the endpoints.
The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that.
The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours.
All internet access flows through the Zscaler proxy, regardless of whether people are in office or remote. I have greater control site access and I minimize the number of compromises that we experience to almost none.
Whether you are in a hotel somewhere, or in Africa, it does not matter. You will get the Zscaler protection presence anywhere.
The solution should be better able to support itself and operate faster. Sometimes the technical support team takes too long to respond.
The firewall doesn't have any features because some customers are requesting they will install the firewall without licensing. At this time we cannot go further without licensing. Licensing is a must with Forcepoint Web Security firewalls.
Ease of use could be improved.
There are several issues with the product. Version 8.4 can only be managed with a CLI, they removed the nice GUI interface from version 8.1. The load-balancing needs massive improvements. The incident lists don’t sync between appliances, they need to be manually edited for each one.
I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies.
Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this.
It also needs better integration with other applications as well. There are some restrictions.
Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage.
In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution.
In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem.
It needs better integration with other applications. It takes a fair amount of regular activity to apply the by-passes because it is very strict in its restrictions and frequently you have to go in and open things up to allow the workforce to work.
The pricing is an issue. It is expensive if you have all of your users in the same location. It is expensive compared to other firewalls on the market.
Pricing and Cost Advice
The pricing on Forcepoint Web Security is fair. Fair pricing at current market rates, if you are comparing with the competition.
Our monthly fee is around R3000.
Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee.
The pricing is an issue. It is expensive compared to other firewalls on the market.
Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).
out of 24 in Web Security Gateways
Average Words per Review
out of 24 in Web Security Gateways
Average Words per Review
Compared 34% of the time.
Compared 18% of the time.
Compared 15% of the time.
Compared 27% of the time.
Compared 13% of the time.
Compared 8% of the time.
Also Known As
|Websense Web Security, Forcepoint TRITON||ZIA|
|Websense Web Security blocks web threats to reduce malware infections, decrease help desk incidents and free up valuable IT resources. It has more than 100 security and filtering categories, hundreds of web application and protocol controls, and 60-plus reports with customization and role-based access.|
Zscaler Web Security provides unmatched security, visibility and control, going beyond the basics of web content filtering. Delivered in the cloud, Zscaler includes award-winning web security integrated with our robust network security platform that features advanced threat protection, real-time analytics and forensics. You'll get protection across every user, location and device, including laptops, smartphones, tablets and Internet of Things devices.
For more details:
Learn more about Forcepoint Web Security
Learn more about Zscaler Internet Access
|Adventist Health, Alphawest, Amadori, Anoka County, Compartamos Banco, Davies Turner, EverBank, iGATE, Karlstad Municipality, Lake Michigan Credit Union, Scavolini, Smurfit Kappa, Toyota||Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group|
Financial Services Firm25%
Software R&D Company29%
Comms Service Provider19%
Financial Services Firm7%
K 12 Educational Company Or School6%
Software R&D Company26%
Comms Service Provider16%
Financial Services Firm6%