We performed a comparison between Forescout Platform and Quest KACE Systems Management based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Compliance solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup is quite simple. It's not too complex or difficult to set up."
"The scalability is good."
"It has helped with improving our security posture in terms of controlling the access of rogue devices into our network through identification. We have been able to prevent rogue device activities on the network, check the health of the system, and ensure remediation."
"The most valuable feature is the ease of deployment, which does not require the use of an agent."
"The visibility is the main benefit. We now know how many devices are connected, what the use for each device is and what kind of devices we have in our environment."
"The interface is easy to use."
"Being able to actively identify the client without a certificate allows you to control every device on your network regardless of the make, model, and software running. This allows for end-to-end security."
"The most valuable features of the Forescout Platform are NAC for sharing, Network Access Control, and port sharing of the devices."
"This solution makes it easy to control assets and upgrade all types of software."
"I am impressed by the service desk ticketing and asset management."
"Asset management is most valuable. It is essential for all customers. The other features are also useful, but asset management is most important."
"We have our KACE agent deployed on all of our workstations and servers, and it provides us with reports on the hardware and software inventory for those."
"The scripting part increases IT productivity because of the specialized software in our environments for students' courses. You need to use software which is not programmed by developers. A lot of software for building houses or other things is developed by normal guys, who do not have much skill in programming. When you need to install this type of software, it is very difficult. You have to install registry keys, etc. For that, it is very good to use the scripting part of this solution. So, you can automate this part as well."
"The most valuable feature is the imaging of computers through the SDA... Being able to do that so quickly with the SDA, and to then use the SMA for reinstalling software, has been huge for our productivity."
"I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it."
"The service desk can be configured and customized to better serve our environment."
"Search - needs boolean functionality (or pseudo operand now working)."
"In the next release of the solution, it could benefit from being more flexible to allow for more freedom."
"As a product, there is nothing to complain about. However, they should improve their overall support. You need that level of knowledge, that level of information is clearly not available. First and foremost, that information is not accessible. The second point to mention is that once you purchase the later support and services. That is, they will continue to charge you for every service."
"This solution is not that easy to scale but this depends on a company's needs."
"Forescout Platform could improve the vulnerability management as well as the control on the endpoint, which needs to be connected to my network."
"I believe that the overall user experience has not always been preferable."
"Forescout Platform isn't flexible with connections to devices like printers and forces you to re-enter details like the MAC address after any breakdowns."
"The solution's customer support is bad and should be improved."
"KACE implemented the possibility of reducing the network speed of the KACE agent. You can set it so that it takes whatever network speed you want or you can set it to 5 Mb, to save network speed. You set it for all the computers, but it would be preferable to separate between VPN connections in our home office and the local area. It would be great to be able to set separate speeds for different VLANs."
"It could be designed a little bit more intuitively in terms of administration."
"The customization of the interface needs improvement for things like end user tickets. While the functionality is good, some of that UI stuff does need improvement."
"We had issues with the tool's support. We are a Dutch firm and everything has to be in Dutch. We were not able to do the alerts. You were required to tweak them a lot to get them in the language that you preferred. The solution's support depended on the person that you got online. Sometimes, the response was fast and other times you needed to wait a long time. The support also depended on the levels of support that you had requested."
"It took a little bit of time to figure out how to use the KACE Service Desk. I like the way that I'm able to customize it. But when it comes to how our techs are able to use it, it's not as functional as our current solution, which is BMC FootPrints Service Desk."
"There should be a mini toolbox, like the competitors of KACE have, with the small features for KACE administrators. That would make their lives easier. If you are troubleshooting a specific endpoint, remote control is available as is Wake-on-LAN. But if you want to execute some commands, you have to use a third-party tool, the PS tool. If they would integrate those small things, it would make KACE more powerful."
"I think it should have the ability to have the applications automatically update. It would be really helpful if this would override what the user might choose to do."
"The KACE Go Mobile App crashes a lot, and it always has. I would love to see that get fixed because it's very convenient when it does work properly, but most of the time it does not."
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Forescout Platform is ranked 4th in Endpoint Compliance with 69 reviews while Quest KACE Systems Management is ranked 5th in Endpoint Compliance with 38 reviews. Forescout Platform is rated 8.4, while Quest KACE Systems Management is rated 8.8. The top reviewer of Forescout Platform writes "We can go granular on each endpoint, quarantine non-compliant machines, and target vulnerabilities through scripting". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". Forescout Platform is most compared with Cisco ISE (Identity Services Engine), Aruba ClearPass, Fortinet FortiNAC, Nozomi Networks and Armis, whereas Quest KACE Systems Management is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix and Red Hat Ansible Automation Platform. See our Forescout Platform vs. Quest KACE Systems Management report.
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