We performed a comparison between ForgeRock and Fortinet FortiToken based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management."The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"We create and define the permissions and configurations for the users."
"I like the intelligent authentication feature."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"The token-based authentication is good and modern aspect."
"Bangladesh is a price-sensitive market, and FortiToken is popular because it's more affordable than the Palo Alto and Cisco authentication solutions. Fortinet has a local director for Bangladesh, so they can deliver solutions to customers quickly."
"I appreciate that it provides comprehensive security. It is tailored to this specific purpose, and it excels in fulfilling this purpose."
"I believe FortiToken is the simplest to implement."
"The product provides secure access to our internal server."
"The integrated Fortinet security with the app that allows you to easily do the two-factor authentication is most valuable."
"I love the push-button authentication on FortiToken Mobile. It's also great that the soft token automatically reloads the OTP at intervals, so I always have a fresh code to enter."
"The initial setup is easy. You receive a QR code via email, scan it, and add it. No complicated procedures involved."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"The product's support services in the French language are not free."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"The solution's documentation is not very good, and they do not give more details."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"The solution comes with two firewalls as a bundle. In that bundle, most of the individual users can be assigned to mobile users. However, in cases of technical difficulties, users may accidentally remove the mobile application. In normal scenarios, we get back to the activation key and assign it again."
"It needs a lot of coupling with their other Fortinet products. To implement FortiToken, I most probably need to couple it with FortiAuthenticator for full implementation. An RSA token can be used with many devices, whereas Fortinet FortiToken is always linked to only one FortiGate device. If I want to reuse the token across five or six FortiGates, I would have to get the FortiAuthenticator product. I can't use one token to connect to different FortiGates, and I need to get another product to enable this functionality. They should also improve the support for their mobile client. There should be a more detailed roadmap for the operating systems being supported. Some of our users were using an old iOS iPhone, and they were forced to get a newer phone because FortiToken didn't support that version of iOS. Similarly, there may be a version of Android that is not supported, so the users need to change the phone. This was one of the reasons why our deployment took longer."
"The tool could be a little cheaper."
"The solution could introduce a mobile application instead of a physical product."
"Fortinet FortiToken should improve its push notifications."
"Fortinet support has some room for improvement. It has taken a long time to resolve some issues or find a workaround."
"Configuration can be confusing due to the lack of community and context-sensitive help. We've had to rely on technical support, which slows down the setup process."
"It could be integrated better if you could have your FortiToken, and the license would allow you to work across multiple FortiGate solutions."
ForgeRock is ranked 4th in Access Management with 27 reviews while Fortinet FortiToken is ranked 4th in Authentication Systems with 20 reviews. ForgeRock is rated 8.0, while Fortinet FortiToken is rated 8.2. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Fortinet FortiToken writes "A stable and scalable solution that provides an affordable and perpetual license". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas Fortinet FortiToken is most compared with Fortinet FortiAuthenticator, Microsoft Entra ID, Cisco Duo, Yubico YubiKey and RSA SecurID.
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