We performed a comparison between ForgeRock and Fortra's Powertech Identity & Access Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management."Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"We create and define the permissions and configurations for the users."
"I like the way it is handling authentication and authorization."
"The most valuable features of ForgeRock are social login and data protection."
"Easy to navigate, handle and manage the applications."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"HelpSystems Powertech's feature that I have found most valuable is its flexibility. It is able to be extended. A lot of the products these days, especially the ones on the cloud, are limited and can't handle all the use cases. Often there is not even a way to customize the application to meet uncommon use cases and HelpSystems provides an infrastructure that lends itself to the ability to be customized."
"We would like this solution to be developed for use with mobile applications."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"They should improve the solution by include reporting."
"The solution's documentation is not very good, and they do not give more details."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"In terms of what could be improved, I would say the support of the product. It's hard to get support for it. I think this is emblematic of the fact that they don't have a lot of employees who have long-term experience with it."
Earn 20 points
ForgeRock is ranked 4th in Access Management with 27 reviews while Fortra's Powertech Identity & Access Manager is ranked 37th in Privileged Access Management (PAM). ForgeRock is rated 8.0, while Fortra's Powertech Identity & Access Manager is rated 5.0. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Fortra's Powertech Identity & Access Manager writes "Inexperienced support for old product, but good flexibility for use case customization". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas Fortra's Powertech Identity & Access Manager is most compared with .
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