We performed a comparison between ForgeRock and SAP Customer Data Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management."Installation and configuration are pretty easy for ForgeRock OpenIDM."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"The most valuable features of ForgeRock are social login and data protection."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"I like the intelligent authentication feature."
"The most valuable features are that it is easy to manage and it's stable."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"We would like this solution to be developed for use with mobile applications."
"Automatic Deployment needs improvement. it could be made easier."
"They should improve the solution by include reporting."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"I have struggled to give different access to different users in the same application."
Earn 20 points
ForgeRock is ranked 4th in Access Management with 27 reviews while SAP Customer Data Cloud is ranked 2nd in Social Login. ForgeRock is rated 8.0, while SAP Customer Data Cloud is rated 8.0. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of SAP Customer Data Cloud writes "Enables us to sell products which creates significant revenue but their disaster recovery needs improvement". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas SAP Customer Data Cloud is most compared with Auth0, SAP Identity Management, Okta Workforce Identity and Symantec VIP Access Manager.
We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.