We performed a comparison between ForgeRock and Gluu based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management."The product is easy to set up."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"Easy to customize and adaptable to any environment."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"The most valuable features of ForgeRock are social login and data protection."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"Most of the features are related to banking within this particular IT industry. Security and the market are also important features."
"Gluu has a mobile app catering to field workers. Normal workers use the web app, a complete cloud-based solution. They log in on any device and access the system."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"The solution could improve by adding more advertising and marketing."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"The solution's deployment should be made easier."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"The solution's documentation is not very good, and they do not give more details."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"I would like to see features around federation, authentication, authorization, and AI APIs with a ChatGPT interface."
"The tool integrates AI into the process modeling aspect. I believe this addition will significantly enhance usability. Additionally, it might be beneficial to have the capability to import content from other tools into this platform. Our platform follows its business process modeling notation standard, which differs from BPM. It uses a simpler notation, making it easier. The ability to import content from other tools could accommodate users accustomed to different standards."
ForgeRock is ranked 4th in Access Management with 27 reviews while Gluu is ranked 18th in Access Management with 2 reviews. ForgeRock is rated 8.0, while Gluu is rated 8.6. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Gluu writes "Facilitates improvement through feedback collection, quizzes, and event data generation". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas Gluu is most compared with Auth0, Microsoft Entra ID, OpenIAM Access Manager, Amazon Cognito and Okta Workforce Identity.
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We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.