CyberArk Identity vs ForgeRock comparison

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CyberArk Logo
814 views|674 comparisons
94% willing to recommend
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3,231 views|2,186 comparisons
91% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between CyberArk Identity and ForgeRock based on real PeerSpot user reviews.

Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed CyberArk Identity vs. ForgeRock Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"CyberArk Identity is a mature product.""It has machine learning and can help clients to learn the environment and understand what is happening.""The setup, via cloud, is simple.""The initial setup of CyberArk Identity was straightforward.""The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS.""The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization.""The most valuable features of CyberArk Identity are its ability to control access to administrative staff.""I found the solution to be stable."

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"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks.""ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined.""I like the intelligent authentication feature.""Installation and configuration are pretty easy for ForgeRock OpenIDM.""The support is good and prompt.""Easy to customize and adaptable to any environment.""ForgeRock has CIAM, which other products didn't have, and they have DevOps ready.""Easy to navigate, handle and manage the applications."

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Cons
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support.""CyberArk Identity's GUI is an area with certain shortcomings that need improvement.""We would like to see an improvement in the ability to manage mobile devices.""The solution could be easier to use and I found it to be very complex involving many steps.""CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area.""The OpenID features could improve in CyberArk Identity.""They could improve their UI and make everything more user-friendly.""In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."

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"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement.""It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers.""We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced.""I think the upgrade process is sometimes a little complicated and there are failures that occur.""In an upcoming release, the solution could improve by limiting the need to do customizations.""The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution.""As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively.""The solution's deployment should be made easier."

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Pricing and Cost Advice
  • "We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
  • "There is an initial license and then there is a subscription needed."
  • "I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
  • "The pricing of CyberArk Identity is competitive."
  • "There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
  • "In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
  • "CyberArk Identity is an expensive solution."
  • "It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
  • More CyberArk Identity Pricing and Cost Advice →

  • "It's a bit pricey and could be more competitive."
  • "We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
  • "Its price is comparable to other products in the market."
  • "Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
  • "The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
  • "The pricing of the solution is fair but I do not have the full details."
  • "ForgeRock's pricing is more competitive than other products."
  • "ForgeRock is an expensive solution."
  • More ForgeRock Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
    Top Answer:Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched.
    Top Answer:In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for… more »
    Top Answer:The most valuable features of ForgeRock are social login and data protection.
    Top Answer:The solution's deployment should be made easier.
    Ranking
    8th
    out of 37 in Access Management
    Views
    814
    Comparisons
    674
    Reviews
    12
    Average Words per Review
    462
    Rating
    7.8
    4th
    out of 37 in Access Management
    Views
    3,231
    Comparisons
    2,186
    Reviews
    10
    Average Words per Review
    481
    Rating
    8.4
    Comparisons
    Also Known As
    Idaptive
    ForgeRock Identity Platform, ForgeRock OpenIDM
    Learn More
    Overview

    CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.

    CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.

    • Single Sign-On (SSO) simplifies user access by providing a single authentication point for multiple applications.
    • Multi-Factor Authentication (MFA) adds an extra layer of security by requiring additional verification methods.
    • Lifecycle Management automates user account provisioning and deprovisioning, aligning with HR processes and compliance requirements.
    • Privileged Access Management secures and monitors access to critical systems and data by privileged users.

    According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.

    IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.

    ForgeRock is a comprehensive open-source identity and access management solution designed to meet the unique needs of your users and workforce. With ForgeRock you can orchestrate, manage, and secure the complete lifecycle of identities in any cloud or hybrid environment. ForgeRock allows you to set up bot detection, identity proofing, and risk-based authentication.

    With ForgeRock, you can define access policies and automate the management of the identity lifecycle all from a central, easy to use, and graphical dashboard. ForgeRock Access Management allows you to build safe authentication using options like passwordless and usernameless logins, single sign-on, biometrics, contextual analytics, and behavioral authentication. When threats appear, you can swiftly change how your users access your most sensitive applications and provide users with secure access to the applications, systems, and resources they need on demand.

    ForgeRock Benefits and Key Features

    • Elevate your security and efficiency: Consolidating your legacy systems under one single platform provides reliable, unified control over all your user identities and access-related policies. ForgeRock Access Management also supports scaling existing policies for application onto new setups.

    • Passwordless authentication: Implementing passwordless authentication is simple with ForgeRock Access Management. You can easily replace user-selected passwords with other options, such as easy multi-factor authentication, biometrics, and SSO.

    • Identity governance: ForgeRock Identity Governance is a modern, AI-driven identity governance solution. By leveraging ForgeRock generated analysis reports, you can identify and apply appropriate user access, automate high-confidence access approvals, recommend certification for low-risk accounts, and review high-risk and inappropriate user access privileges. In addition, you can grant and enforce access to systems, applications, and infrastructure according to established policies.

    Reviews from Real Users

    ForgeRock stands out among its competitors for a number of reasons. Two major ones are its robust identity and access tools and its being easy to manage and scale with one central dashboard.

    PeerSpot users note the effectiveness of these features. A technology solutions leader at an outsourcing company writes, “We need it for multiple clients, multiple implementations. Not all of them are necessarily a multi-tenant solution. We need a very versatile solution that can do a lot of work, but from a single instance that we can centralize authentications and we don't duplicate the efforts and that's where ForgeRock seems to do better.”

    Mohamed B., a cyber security consultant at a tech company, writes, "Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users. ForgeRock secured our system so that it is accessed only by authorized people, and it implemented the SSO."

    Sample Customers
    MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
    Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
    Top Industries
    REVIEWERS
    Financial Services Firm30%
    Computer Software Company30%
    Insurance Company10%
    Consumer Goods Company10%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company14%
    Insurance Company8%
    Manufacturing Company7%
    REVIEWERS
    Financial Services Firm27%
    Media Company9%
    Legal Firm9%
    Outsourcing Company9%
    VISITORS READING REVIEWS
    Financial Services Firm22%
    Computer Software Company13%
    Government7%
    Insurance Company7%
    Company Size
    REVIEWERS
    Small Business53%
    Midsize Enterprise11%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise13%
    Large Enterprise65%
    REVIEWERS
    Small Business37%
    Midsize Enterprise15%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise9%
    Large Enterprise73%
    Buyer's Guide
    CyberArk Identity vs. ForgeRock
    March 2024
    Find out what your peers are saying about CyberArk Identity vs. ForgeRock and other solutions. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    CyberArk Identity is ranked 8th in Access Management with 17 reviews while ForgeRock is ranked 4th in Access Management with 27 reviews. CyberArk Identity is rated 8.2, while ForgeRock is rated 8.0. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, SailPoint IdentityIQ and PingFederate, whereas ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder. See our CyberArk Identity vs. ForgeRock report.

    See our list of best Access Management vendors.

    We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.