ForgeRock vs ObserveIT comparison

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Executive Summary

We performed a comparison between ForgeRock and ObserveIT based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management.
To learn more, read our detailed Access Management Report (Updated: April 2024).
767,667 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The support is good and prompt.""Easy to customize and adaptable to any environment.""We have found the identity and access management tools in the solution to be particularly useful for our organization.""Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process.""I like the way it is handling authentication and authorization.""The most valuable features of ForgeRock are social login and data protection.""We create and define the permissions and configurations for the users.""ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."

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"ObserveIT is small, easy to use, easy to deploy, and is not complicated, so it's more generally suited for only SMBs. It's a good value with a cheaper price."

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Cons
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant.""The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution.""In an upcoming release, the solution could improve by limiting the need to do customizations.""Automatic Deployment needs improvement. it could be made easier.""The identity management model needs a bit of improvement.""They should improve the solution by include reporting.""It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement.""I think the upgrade process is sometimes a little complicated and there are failures that occur."

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"ObserveIT is not scalable and it's not for the medium to large corporations. It's for the smaller environments. For the larger corporations, we have other scalable solutions."

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Pricing and Cost Advice
  • "It's a bit pricey and could be more competitive."
  • "We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
  • "Its price is comparable to other products in the market."
  • "Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
  • "The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
  • "The pricing of the solution is fair but I do not have the full details."
  • "ForgeRock's pricing is more competitive than other products."
  • "ForgeRock is an expensive solution."
  • More ForgeRock Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable features of ForgeRock are social login and data protection.
    Top Answer:The solution's deployment should be made easier.
    Top Answer:In addition to responsesfrom Xavier Suriol and reviewer1324719, also consider ObserveIT from Proofpoint.
    Top Answer: Hello All, I hope you had a merry Christmas. In this case it is as simple as it is. Just take Proofpoint ObserveIT - many companies in the public and financial sector have been using it for years… more »
    Ranking
    4th
    out of 37 in Access Management
    Views
    3,231
    Comparisons
    2,186
    Reviews
    10
    Average Words per Review
    481
    Rating
    8.4
    2nd
    Views
    625
    Comparisons
    353
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    ForgeRock Identity Platform, ForgeRock OpenIDM
    Learn More
    Overview

    ForgeRock is a comprehensive open-source identity and access management solution designed to meet the unique needs of your users and workforce. With ForgeRock you can orchestrate, manage, and secure the complete lifecycle of identities in any cloud or hybrid environment. ForgeRock allows you to set up bot detection, identity proofing, and risk-based authentication.

    With ForgeRock, you can define access policies and automate the management of the identity lifecycle all from a central, easy to use, and graphical dashboard. ForgeRock Access Management allows you to build safe authentication using options like passwordless and usernameless logins, single sign-on, biometrics, contextual analytics, and behavioral authentication. When threats appear, you can swiftly change how your users access your most sensitive applications and provide users with secure access to the applications, systems, and resources they need on demand.

    ForgeRock Benefits and Key Features

    • Elevate your security and efficiency: Consolidating your legacy systems under one single platform provides reliable, unified control over all your user identities and access-related policies. ForgeRock Access Management also supports scaling existing policies for application onto new setups.

    • Passwordless authentication: Implementing passwordless authentication is simple with ForgeRock Access Management. You can easily replace user-selected passwords with other options, such as easy multi-factor authentication, biometrics, and SSO.

    • Identity governance: ForgeRock Identity Governance is a modern, AI-driven identity governance solution. By leveraging ForgeRock generated analysis reports, you can identify and apply appropriate user access, automate high-confidence access approvals, recommend certification for low-risk accounts, and review high-risk and inappropriate user access privileges. In addition, you can grant and enforce access to systems, applications, and infrastructure according to established policies.

    Reviews from Real Users

    ForgeRock stands out among its competitors for a number of reasons. Two major ones are its robust identity and access tools and its being easy to manage and scale with one central dashboard.

    PeerSpot users note the effectiveness of these features. A technology solutions leader at an outsourcing company writes, “We need it for multiple clients, multiple implementations. Not all of them are necessarily a multi-tenant solution. We need a very versatile solution that can do a lot of work, but from a single instance that we can centralize authentications and we don't duplicate the efforts and that's where ForgeRock seems to do better.”

    Mohamed B., a cyber security consultant at a tech company, writes, "Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users. ForgeRock secured our system so that it is accessed only by authorized people, and it implemented the SSO."

    The biggest security problem today is people. Insiders are responsible for 90% of security incidents, per the 2015 Verizon DBIR Report. Organizations need to manage security risk from vendors, privileged users and high-risk users. ObserveIT captures video playback of policy violations and comprehensive metadata related to what people are doing, with this information, you can easily search and see what happened without translating logs or investigating across multiple systems.

    Try a free 15-day trial of ObserveIT today.

    Sample Customers
    Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
    Coca Cola, Allianz, Premiere League, Xerox, AIG, Cigna, Starbucks, Revlon, Toshiba, Nissan and more.
    Top Industries
    REVIEWERS
    Financial Services Firm27%
    Media Company9%
    Legal Firm9%
    Outsourcing Company9%
    VISITORS READING REVIEWS
    Financial Services Firm22%
    Computer Software Company13%
    Government7%
    Insurance Company7%
    VISITORS READING REVIEWS
    Financial Services Firm23%
    Computer Software Company13%
    Manufacturing Company9%
    Government8%
    Company Size
    REVIEWERS
    Small Business37%
    Midsize Enterprise15%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise9%
    Large Enterprise73%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise18%
    Large Enterprise64%
    Buyer's Guide
    Access Management
    April 2024
    Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management. Updated: April 2024.
    767,667 professionals have used our research since 2012.

    ForgeRock is ranked 4th in Access Management with 27 reviews while ObserveIT is ranked 2nd in User Activity Monitoring. ForgeRock is rated 8.0, while ObserveIT is rated 8.4. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of ObserveIT writes "Easy to implement and configure. Ticketing and incident workflow can be improved. ". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas ObserveIT is most compared with Teramind, CyberArk Privileged Access Manager, Ekran System, Splunk User Behavior Analytics and Dtex Systems.

    We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.