We performed a comparison between ForgeRock and ObserveIT based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management."The support is good and prompt."
"Easy to customize and adaptable to any environment."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"I like the way it is handling authentication and authorization."
"The most valuable features of ForgeRock are social login and data protection."
"We create and define the permissions and configurations for the users."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"ObserveIT is small, easy to use, easy to deploy, and is not complicated, so it's more generally suited for only SMBs. It's a good value with a cheaper price."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"Automatic Deployment needs improvement. it could be made easier."
"The identity management model needs a bit of improvement."
"They should improve the solution by include reporting."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"ObserveIT is not scalable and it's not for the medium to large corporations. It's for the smaller environments. For the larger corporations, we have other scalable solutions."
ForgeRock is ranked 4th in Access Management with 27 reviews while ObserveIT is ranked 2nd in User Activity Monitoring. ForgeRock is rated 8.0, while ObserveIT is rated 8.4. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of ObserveIT writes "Easy to implement and configure. Ticketing and incident workflow can be improved. ". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas ObserveIT is most compared with Teramind, CyberArk Privileged Access Manager, Ekran System, Splunk User Behavior Analytics and Dtex Systems.
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