We performed a comparison between ForgeRock and One Identity Manager based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."
"The most valuable aspects of Omada Identity for me are the automation capabilities."
"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"Omada's most valuable aspect is its usability."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."
"The most valuable features of ForgeRock are social login and data protection."
"We create and define the permissions and configurations for the users."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"Easy to customize and adaptable to any environment."
"I like the way it is handling authentication and authorization."
"Easy to navigate, handle and manage the applications."
"It is easy to extend the product for custom purposes."
"One Identity Manager's account creation feature stands out as its most valuable functionality."
"I rate One Identity nine out of 10 for stability. We haven't seen any downtime. It has worked smoothly since it went into production."
"The solution is flexible. You can customize it a lot. You can can build connectors, connecting them to a new application, and so on."
"One Identity Manager is flexible and offers numerous connectors that enable us to serve as the core component of the system, as well as to construct our own connectors using the API."
"The most valuable features are centralized Identity Management, robust Access Governance, and One Identity Manager workflow automation."
"The solution offers good integration with other environments such as SAP and Active Directory, et cetera."
"One Identity enables us to provide users with permissions for only the roles that they need. We can use segmentation to ensure that users don't have roles that can cause trouble in the business."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"The user interface should have a more flexible design, where you can change it to your requirement."
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"If you're running Omada on a cloud service, you may have some issues deploying the newest release. Sometimes, the latest release doesn't adapt to the processes we have already installed. Identity Access Management is a critical system for our organization, and we need to ensure that everyone has the same access as they did before the release."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"The solution could improve by adding more advertising and marketing."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"The product's support services in the French language are not free."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"More integration with SAP and with the internet of things would be good. We also have system devices that we could manage as identities, so that would be a feature to add."
"Integration with various applications should be made smoother. It is very difficult right now for regular implementers. Access reviews are another thing that is not that good in the solution. It needs improvement."
"It is particularly slow if you are using it in a large organization."
"The initial setup was quite complex because you run into some existing policies that the company already had. There was some trouble with some inconsequential policies."
"The user experience is good, but it can be improved. There are a lot of features in the administration part, and they need better documentation. For example, they need to explain the main reason for a feature, and what the tables are in the database. It needs better documentation about all the features that are in the solution."
"One Identity has a self-service portal but many customers need a helpdesk where they can go in and request. To make that happen we need to do a lot of customization. Maybe that could be improved..."
"The initial setup was complex. We have a lot of different systems. The journey from implementing to joining all the systems was difficult."
"The technical support is non-existent. It is not worth talking about."
ForgeRock is ranked 5th in Identity Management (IM) with 27 reviews while One Identity Manager is ranked 3rd in Identity Management (IM) with 74 reviews. ForgeRock is rated 8.0, while One Identity Manager is rated 8.0. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and IBM Security Verify Access, whereas One Identity Manager is most compared with SailPoint IdentityIQ, Oracle Identity Governance, Cisco ISE (Identity Services Engine), EVOLVEUM midPoint and RSA Identity Governance and Lifecycle. See our ForgeRock vs. One Identity Manager report.
See our list of best Identity Management (IM) vendors.
We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.