We performed a comparison between ForgeRock and PingID based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We create and define the permissions and configurations for the users."
"I like the way it is handling authentication and authorization."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"The most valuable features of ForgeRock are social login and data protection."
"Easy to navigate, handle and manage the applications."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"The solution is stable. We haven't experienced any bugs or glitches."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"It provides ease of connecting all our devices."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"It's pretty stable as a product."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"We use the product to run different reports."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"The product's support services in the French language are not free."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"They should improve the solution by include reporting."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"The solution should allow for better integration with other platforms and the UBT."
"It has a long way to go until it is a cloud-based solution."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"PingID would benefit from a better user interface for integration."
ForgeRock is ranked 4th in Access Management with 27 reviews while PingID is ranked 7th in Authentication Systems with 14 reviews. ForgeRock is rated 8.0, while PingID is rated 8.4. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". ForgeRock is most compared with SailPoint IdentityIQ, Microsoft Entra ID, Auth0, Symantec Siteminder and Saviynt, whereas PingID is most compared with Microsoft Entra ID, PingFederate, SailPoint IdentityIQ, RSA SecurID and Symantec Siteminder. See our ForgeRock vs. PingID report.
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