We performed a comparison between ForgeRock and RSA SecurID Access based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management."ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"I like the intelligent authentication feature."
"The most valuable features are that it is easy to manage and it's stable."
"The support is good and prompt."
"It is a scalable solution."
"The most valuable features of RSA SecurID Access are push notifications, multifactor authentication, and ease of integration and deployment."
"I think it is really good when it comes to the hard token side of things."
"I would say that the two-factor authentication and the ease of installation and configuration are the most valuable features of this solution."
"One of the most valuable feature is the ID soft token and hard token."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"We would like this solution to be developed for use with mobile applications."
"They should improve the solution by include reporting."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"The solution's deployment should be made easier."
"Sometimes, we encounter issues with other applications that are not compatible with RSA SecurID Access and require expert troubleshooting. At those times, we need additional support from an implementation perspective. This is an area where Oracle can improve as there is no substitute for reliable and efficient support."
"The interface needs to improve a lot. It should be easier to manage and navigate."
"There are different compliances across the globe; RSA SecurID Access could be more complaint-based."
"It doesn't offer an agent-based or reverse-proxy-based approach to integration, which could enhance its flexibility."
ForgeRock is ranked 4th in Access Management with 27 reviews while RSA SecurID Access is ranked 8th in Authentication Systems with 9 reviews. ForgeRock is rated 8.0, while RSA SecurID Access is rated 7.8. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of RSA SecurID Access writes "Enhanced security, reliable, helpful technical support, and easy to install". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas RSA SecurID Access is most compared with Yubico YubiKey, Microsoft Entra ID, PingID, Fortinet FortiToken and Cisco ISE (Identity Services Engine).
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