We performed a comparison between ForgeRock and Saviynt based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Omada's most valuable aspect is its usability."
"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."
"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"User-friendly solution."
"I like the intelligent authentication feature."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"We create and define the permissions and configurations for the users."
"I like the way it is handling authentication and authorization."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"The support is good and prompt."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"Saviynt has a lot of potential with many features available for users."
"The product has a great attestation feature."
"This product works well out of the box and if you don’t want to do a lot of configuration then this is the best tool."
"Saviynt provides built-in access recommendations, while SailPoint IdentityNow offers access recommendations through a separate AI integration that requires additional licensing. Saviynt functions as a unified platform for various business operations, consolidating user and access data from multiple sources into a single platform. This allows for leveraging the same user base and data across different business functions, including access governance, privileged access management, data access governance, and third-party access governance. In contrast, SailPoint is a decoupled tool, requiring separate integration for managing access and permissions, especially for unstructured data. Saviynt's approach is more integrated and streamlined, providing a unified platform for access recommendations and various business operations."
"It's a highly functional system and a very well rounded solution. The onboarding of applications is solid. Their user access reviews are very good. Their role-based model and their identity life cycle stuff are solid. It's a very well rounded, strong product."
"Saviynt risk-based access requests and intelligent access controls have made a significant impact on our company."
"The product is flexible to use."
"We have found the implementation process to be very easy."
"I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today."
"Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect."
"It is not possible to customize reports on Omada Identity."
"I would like to search on date fields, which is not possible now."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"Omada's reporting functionality is limited and could benefit from greater customization."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"The identity management model needs a bit of improvement."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"The solution's documentation is not very good, and they do not give more details."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"The solution's deployment should be made easier."
"The product lacks a broad user base which makes it difficult sometimes to find answers to questions about the product."
"The custom application integration is a little complex, and this tool doesn't provide so many plugins or additional applications."
"The company needs to do more to establish standard practices within the product itself that are common in the industry."
"The solution does not work very well as the number of users increases."
"We sometimes experience performance issues when the solution fails to process the data between two different applications."
"The biggest drawback is that for every change you want to make, you have to go back to them and ask for it."
"UI and support could be improved. The frequent updates and version changes can be disruptive for large organizations. Not every month, a large organization can go with the changes. Saviynt needs to consider this carefully."
"The solution is hosted on AWS cloud, and there is some dependency that affects our bottom line."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while Saviynt is ranked 4th in Identity Management (IM) with 20 reviews. ForgeRock is rated 8.0, while Saviynt is rated 7.4. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Saviynt writes "Offers a good alerting system and integrates with SIEM solutions but main difficulty was the integration process". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and One Identity Manager, whereas Saviynt is most compared with SailPoint IdentityIQ, Microsoft Entra ID, CyberArk Privileged Access Manager, Okta Workforce Identity and SAP Identity Management. See our ForgeRock vs. Saviynt report.
See our list of best Identity Management (IM) vendors.
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