We performed a comparison between ForgeRock and Symantec Privileged Access Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management."We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"I like the way it is handling authentication and authorization."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"Easy to navigate, handle and manage the applications."
"The support is good and prompt."
"We have received good support from the tech support team."
"Password Management and Session Recording. The simplicity and ease that it is to be up and running out-of-the-box is very much appreciated."
"It is great for identity governance."
"One of the key things for us about the product is around its simplicity. Being able to put in the technology that allows the business to remove complexity and also allow the security improvements."
"The interface is very friendly, colorful, and bold."
"Whoever built it from the ground up, they understand how an organization is laid out."
"You can do A2A integration. You can have your own script, which can then run outside of PA to retrieve the password and perform other tasks."
"Stability is solid as a rock."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"The solution's documentation is not very good, and they do not give more details."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"The product's support services in the French language are not free."
"The solution could improve by adding more advertising and marketing."
"It's difficult to locate the reports, there are limits on what reports can be run from the GUI, and the report formats are lacking."
"We experience stability issues after every patch upgrade. This is a place where CA needs to improve drastically."
"We have to do a lot of manual work to automate features."
"I’m no fan of Java as an application front-end, as it tends to have issues depending on what browser one’s using."
"The service account management functionality needs to be extended to application pools, SQL database, PowerShell scripts, service account discovery, etc."
"They should include some assignments in the test environment to explore the product's features."
"It'd be great if you just stuck in your PIV card and Windows popped up, asked you for your password. You typed it in, then it remembered your credentials."
"They need to do a little bit more on the mainframe side."
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ForgeRock is ranked 4th in Access Management with 13 reviews while Symantec Privileged Access Manager is ranked 18th in Privileged Access Management (PAM) with 3 reviews. ForgeRock is rated 8.0, while Symantec Privileged Access Manager is rated 7.8. The top reviewer of ForgeRock writes "It's easier to customize and maintain our code". On the other hand, the top reviewer of Symantec Privileged Access Manager writes "Allows IT and consultants to access the infrastructure environment but needs more security and better support". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas Symantec Privileged Access Manager is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), BeyondTrust Endpoint Privilege Management and ARCON Privileged Access Management.
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