ForgeRock vs Symantec Privileged Access Manager comparison

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Executive Summary

We performed a comparison between ForgeRock and Symantec Privileged Access Manager based on real PeerSpot user reviews.

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To learn more, read our detailed Access Management Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks.""I like the way it is handling authentication and authorization.""This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it.""Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users.""ForgeRock has CIAM, which other products didn't have, and they have DevOps ready.""The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users.""Easy to navigate, handle and manage the applications.""The support is good and prompt."

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"We have received good support from the tech support team.""Password Management and Session Recording. The simplicity and ease that it is to be up and running out-of-the-box is very much appreciated.""It is great for identity governance.""One of the key things for us about the product is around its simplicity. Being able to put in the technology that allows the business to remove complexity and also allow the security improvements.""The interface is very friendly, colorful, and bold.""Whoever built it from the ground up, they understand how an organization is laid out.""You can do A2A integration. You can have your own script, which can then run outside of PA to retrieve the password and perform other tasks.""Stability is solid as a rock."

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Cons
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced.""We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work.""The solution's documentation is not very good, and they do not give more details.""It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers.""In an upcoming release, the solution could improve by limiting the need to do customizations.""The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI.""The product's support services in the French language are not free.""The solution could improve by adding more advertising and marketing."

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"It's difficult to locate the reports, there are limits on what reports can be run from the GUI, and the report formats are lacking.""We experience stability issues after every patch upgrade. This is a place where CA needs to improve drastically.""We have to do a lot of manual work to automate features.""I’m no fan of Java as an application front-end, as it tends to have issues depending on what browser one’s using.""The service account management functionality needs to be extended to application pools, SQL database, PowerShell scripts, service account discovery, etc.""They should include some assignments in the test environment to explore the product's features.""It'd be great if you just stuck in your PIV card and Windows popped up, asked you for your password. You typed it in, then it remembered your credentials.""They need to do a little bit more on the mainframe side.​"

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Pricing and Cost Advice
  • "It's a bit pricey and could be more competitive."
  • "We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
  • "Its price is comparable to other products in the market."
  • "Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
  • "The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
  • "The pricing of the solution is fair but I do not have the full details."
  • "ForgeRock's pricing is more competitive than other products."
  • "ForgeRock is an expensive solution."
  • More ForgeRock Pricing and Cost Advice →

  • "Don’t go with an agent model. Don’t go with a model that has you buying a thousand different parts. Go with PAM that gives you everything, or you’ll just be paying costs of implementing another tool that PAM would have just given you up front."
  • "The prices are not low, but one can ask for a discount. It’s not the cheapest PAM solution."
  • "Appliances are relatively cheap, don’t skimp. Make sure you have redundancy, high availability, and enough appliances to manage the concurrent workload."
  • "Cost-wise, CA was better compared to others in the market. ​"
  • "Pricing is fair compared to other top vendors."
  • "The licensing is simple and scalable."
  • "I would prefer better licensing options for the 20-100 users we have at a given time."
  • "It is more expensive than other solutions on the market."
  • More Symantec Privileged Access Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Installation and configuration are pretty easy for ForgeRock OpenIDM.
    Top Answer:ForgeRock's pricing is more competitive than other products. I worked on a very big project about ten years ago. Oracle was extremely aggressive on pricing, and they go based on the number of users… more »
    Top Answer:Customization can be a difficult job.
    Top Answer:We can check the activities in the server for fragile files and documents in case of any issues.
    Top Answer:The product's pricing depends on the agreement. They offer per-device, per-user, or monthly and yearly licensing models.
    Top Answer:There should be some training platform similar to Microsoft and IBM. We can't find useful documentation or YouTube videos to learn about the process. They should include some assignments in the test… more »
    Ranking
    4th
    out of 36 in Access Management
    Views
    3,330
    Comparisons
    2,257
    Reviews
    10
    Average Words per Review
    481
    Rating
    8.4
    Views
    901
    Comparisons
    571
    Reviews
    3
    Average Words per Review
    424
    Rating
    6.7
    Comparisons
    Also Known As
    ForgeRock Identity Platform, ForgeRock OpenIDM
    CA PAM, Xceedium Xsuite, CA Privileged Access Manager
    Learn More
    Overview

    ForgeRock is a comprehensive open-source identity and access management solution designed to meet the unique needs of your users and workforce. With ForgeRock you can orchestrate, manage, and secure the complete lifecycle of identities in any cloud or hybrid environment. ForgeRock allows you to set up bot detection, identity proofing, and risk-based authentication.

    With ForgeRock, you can define access policies and automate the management of the identity lifecycle all from a central, easy to use, and graphical dashboard. ForgeRock Access Management allows you to build safe authentication using options like passwordless and usernameless logins, single sign-on, biometrics, contextual analytics, and behavioral authentication. When threats appear, you can swiftly change how your users access your most sensitive applications and provide users with secure access to the applications, systems, and resources they need on demand.

    ForgeRock Benefits and Key Features

    • Elevate your security and efficiency: Consolidating your legacy systems under one single platform provides reliable, unified control over all your user identities and access-related policies. ForgeRock Access Management also supports scaling existing policies for application onto new setups.

    • Passwordless authentication: Implementing passwordless authentication is simple with ForgeRock Access Management. You can easily replace user-selected passwords with other options, such as easy multi-factor authentication, biometrics, and SSO.

    • Identity governance: ForgeRock Identity Governance is a modern, AI-driven identity governance solution. By leveraging ForgeRock generated analysis reports, you can identify and apply appropriate user access, automate high-confidence access approvals, recommend certification for low-risk accounts, and review high-risk and inappropriate user access privileges. In addition, you can grant and enforce access to systems, applications, and infrastructure according to established policies.

    Reviews from Real Users

    ForgeRock stands out among its competitors for a number of reasons. Two major ones are its robust identity and access tools and its being easy to manage and scale with one central dashboard.

    PeerSpot users note the effectiveness of these features. A technology solutions leader at an outsourcing company writes, “We need it for multiple clients, multiple implementations. Not all of them are necessarily a multi-tenant solution. We need a very versatile solution that can do a lot of work, but from a single instance that we can centralize authentications and we don't duplicate the efforts and that's where ForgeRock seems to do better.”

    Mohamed B., a cyber security consultant at a tech company, writes, "Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users. ForgeRock secured our system so that it is accessed only by authorized people, and it implemented the SSO."

    CA Privileged Access Manager is a simple-to-deploy, automated, proven solution for privileged access management in physical, virtual and cloud environments. It enhances security by protecting sensitive administrative credentials such as root and administrator passwords, controlling privileged user access, proactively enforcing policies and monitoring and recording privileged user activity across all IT resources.  It includes CA PAM Server Control (previously CA Privileged Identity Manager) for fine-grained protection of critical servers

    Sample Customers
    Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
    NEOVERA, Telesis, eSoft
    Top Industries
    REVIEWERS
    Financial Services Firm27%
    Legal Firm9%
    Outsourcing Company9%
    Security Firm9%
    VISITORS READING REVIEWS
    Financial Services Firm22%
    Computer Software Company13%
    Insurance Company7%
    Government7%
    REVIEWERS
    Retailer20%
    Financial Services Firm20%
    Logistics Company15%
    Government10%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm14%
    Manufacturing Company13%
    Comms Service Provider11%
    Company Size
    REVIEWERS
    Small Business37%
    Midsize Enterprise15%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise9%
    Large Enterprise73%
    REVIEWERS
    Small Business28%
    Midsize Enterprise9%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise5%
    Large Enterprise78%
    Buyer's Guide
    Access Management
    March 2024
    Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    ForgeRock is ranked 4th in Access Management with 13 reviews while Symantec Privileged Access Manager is ranked 18th in Privileged Access Management (PAM) with 3 reviews. ForgeRock is rated 8.0, while Symantec Privileged Access Manager is rated 7.8. The top reviewer of ForgeRock writes "It's easier to customize and maintain our code". On the other hand, the top reviewer of Symantec Privileged Access Manager writes "Allows IT and consultants to access the infrastructure environment but needs more security and better support". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas Symantec Privileged Access Manager is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), BeyondTrust Endpoint Privilege Management and ARCON Privileged Access Management.

    We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.