We performed a comparison between ForgeRock and Symantec Privileged Access Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management."ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"The most valuable features of ForgeRock are social login and data protection."
"The support is good and prompt."
"We create and define the permissions and configurations for the users."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"I like the way it is handling authentication and authorization."
"One of the key things for us about the product is around its simplicity. Being able to put in the technology that allows the business to remove complexity and also allow the security improvements."
"CA PAM is working well for us."
"It will provide us with more security."
"The DB clustering is a really good benefit of using CA PAM."
"You can do A2A integration. You can have your own script, which can then run outside of PA to retrieve the password and perform other tasks."
"The interface is very friendly, colorful, and bold."
"It's easy to use and easy to configure."
"The product is very scalable in terms of concurrent sessions that it can handle at a time, number of device it can support, accounts that it can manage, or number of nodes that you can deploy in a cluster."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"They should improve the solution by include reporting."
"The product's support services in the French language are not free."
"The solution's documentation is not very good, and they do not give more details."
"The solution's deployment should be made easier."
"Automatic Deployment needs improvement. it could be made easier."
"The solution could improve by adding more advertising and marketing."
"I would like this solution to be simpler. It should have a one-click access that works together with AWS."
"The setup is complex."
"They need to do a little bit more on the mainframe side."
"The management console could be improved."
"We experience stability issues after every patch upgrade. This is a place where CA needs to improve drastically."
"I’m no fan of Java as an application front-end, as it tends to have issues depending on what browser one’s using."
"I wish it could create local accounts on desktops."
"We have to do a lot of manual work to automate features."
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ForgeRock is ranked 4th in Access Management with 27 reviews while Symantec Privileged Access Manager is ranked 18th in Privileged Access Management (PAM) with 50 reviews. ForgeRock is rated 8.0, while Symantec Privileged Access Manager is rated 7.8. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Symantec Privileged Access Manager writes "Allows IT and consultants to access the infrastructure environment but needs more security and better support". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas Symantec Privileged Access Manager is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), BeyondTrust Endpoint Privilege Management and ARCON Privileged Access Management.
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