We performed a comparison between ForgeRock and Symantec VIP Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"The most valuable features of ForgeRock are social login and data protection."
"Easy to customize and adaptable to any environment."
"I like the way it is handling authentication and authorization."
"The product is easy to set up."
"I like the intelligent authentication feature."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"We create and define the permissions and configurations for the users."
"It offers more platform support, like Apple, Android, and Microsoft."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"It is easy to use."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"Cloud-based service and management."
"The VPN we are using is good and working quite well."
"The identity management model needs a bit of improvement."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"Automatic Deployment needs improvement. it could be made easier."
"They should improve the solution by include reporting."
"The solution could improve by adding more advertising and marketing."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"The solution's deployment should be made easier."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"Geofencing needs improvement."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"It is challenging to use when installing a new version."
"In the next release, I would like the ability to work offline with remote access."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
ForgeRock is ranked 4th in Access Management with 27 reviews while Symantec VIP Access Manager is ranked 12th in Access Management with 15 reviews. ForgeRock is rated 8.0, while Symantec VIP Access Manager is rated 8.4. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Symantec VIP Access Manager writes "With its mobile application, this tool offers a convenient and user-friendly experience to its users". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas Symantec VIP Access Manager is most compared with Microsoft Entra ID, Check Point Remote Access VPN, Yubico YubiKey, RSA SecurID and Q-Bot. See our ForgeRock vs. Symantec VIP Access Manager report.
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