We performed a comparison between ForgeRock and Symantec VIP Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the intelligent authentication feature."
"The support is good and prompt."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"I like the way it is handling authentication and authorization."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"We create and define the permissions and configurations for the users."
"It is easy to use."
"The VPN we are using is good and working quite well."
"Cloud-based service and management."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"It offers more platform support, like Apple, Android, and Microsoft."
"It's a good tool. It's pretty straightforward."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"We would like this solution to be developed for use with mobile applications."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"They should improve the solution by include reporting."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"The solution could improve by adding more advertising and marketing."
"Geofencing needs improvement."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"In the next release, I would like the ability to work offline with remote access."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
ForgeRock is ranked 4th in Access Management with 27 reviews while Symantec VIP Access Manager is ranked 12th in Access Management with 15 reviews. ForgeRock is rated 8.0, while Symantec VIP Access Manager is rated 8.2. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Symantec VIP Access Manager writes "With its mobile application, this tool offers a convenient and user-friendly experience to its users". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas Symantec VIP Access Manager is most compared with Microsoft Entra ID, Check Point Remote Access VPN, Yubico YubiKey, RSA SecurID Access and Okta Workforce Identity. See our ForgeRock vs. Symantec VIP Access Manager report.
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