ForgeRock vs Symantec VIP Access Manager comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between ForgeRock and Symantec VIP Access Manager based on real PeerSpot user reviews.

Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ForgeRock vs. Symantec VIP Access Manager Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I like the intelligent authentication feature.""The support is good and prompt.""ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined.""ForgeRock has CIAM, which other products didn't have, and they have DevOps ready.""We have found the identity and access management tools in the solution to be particularly useful for our organization.""I like the way it is handling authentication and authorization.""ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations.""We create and define the permissions and configurations for the users."

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"It is easy to use.""The VPN we are using is good and working quite well.""Cloud-based service and management.""The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance.""The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity.""The product is useful for providing user access from an in-built office server as we follow the work-from-home model.""It offers more platform support, like Apple, Android, and Microsoft.""It's a good tool. It's pretty straightforward."

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Cons
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI.""We would like this solution to be developed for use with mobile applications.""The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution.""They should improve the solution by include reporting.""As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively.""We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work.""In an upcoming release, the solution could improve by limiting the need to do customizations.""The solution could improve by adding more advertising and marketing."

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"Geofencing needs improvement.""I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial.""It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor.""Every time that I have a new phone or computer, it takes a little longer to deploy it.""In the next release, I would like the ability to work offline with remote access.""The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved.""Maybe Symantec could consider providing a step-by-step guide for first-time users.""If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."

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Pricing and Cost Advice
  • "It's a bit pricey and could be more competitive."
  • "We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
  • "Its price is comparable to other products in the market."
  • "Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
  • "The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
  • "The pricing of the solution is fair but I do not have the full details."
  • "ForgeRock's pricing is more competitive than other products."
  • "ForgeRock is an expensive solution."
  • More ForgeRock Pricing and Cost Advice →

  • "Licensing and pricing seems very fair."
  • "There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
  • "There are additional costs for maintenance."
  • "I can say that the solution is worth the money."
  • More Symantec VIP Access Manager Pricing and Cost Advice →

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    765,234 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The most valuable features of ForgeRock are social login and data protection.
    Top Answer:The solution's deployment should be made easier.
    Top Answer:The product is useful for providing user access from an in-built office server as we follow the work-from-home model.
    Top Answer:The pricing would most likely charge per user based on how many accounts have access to the IT managers.
    Top Answer:The product's connection speed needs improvement. Sometimes, I need help connecting my mobile to the main office's system due to a version upgrade. It is challenging to use when installing a new… more »
    Ranking
    4th
    out of 36 in Access Management
    Views
    3,330
    Comparisons
    2,257
    Reviews
    10
    Average Words per Review
    481
    Rating
    8.4
    12th
    out of 36 in Access Management
    Views
    1,360
    Comparisons
    1,168
    Reviews
    3
    Average Words per Review
    490
    Rating
    8.0
    Comparisons
    Also Known As
    ForgeRock Identity Platform, ForgeRock OpenIDM
    Symantec VIP
    Learn More
    Overview

    ForgeRock is a comprehensive open-source identity and access management solution designed to meet the unique needs of your users and workforce. With ForgeRock you can orchestrate, manage, and secure the complete lifecycle of identities in any cloud or hybrid environment. ForgeRock allows you to set up bot detection, identity proofing, and risk-based authentication.

    With ForgeRock, you can define access policies and automate the management of the identity lifecycle all from a central, easy to use, and graphical dashboard. ForgeRock Access Management allows you to build safe authentication using options like passwordless and usernameless logins, single sign-on, biometrics, contextual analytics, and behavioral authentication. When threats appear, you can swiftly change how your users access your most sensitive applications and provide users with secure access to the applications, systems, and resources they need on demand.

    ForgeRock Benefits and Key Features

    • Elevate your security and efficiency: Consolidating your legacy systems under one single platform provides reliable, unified control over all your user identities and access-related policies. ForgeRock Access Management also supports scaling existing policies for application onto new setups.

    • Passwordless authentication: Implementing passwordless authentication is simple with ForgeRock Access Management. You can easily replace user-selected passwords with other options, such as easy multi-factor authentication, biometrics, and SSO.

    • Identity governance: ForgeRock Identity Governance is a modern, AI-driven identity governance solution. By leveraging ForgeRock generated analysis reports, you can identify and apply appropriate user access, automate high-confidence access approvals, recommend certification for low-risk accounts, and review high-risk and inappropriate user access privileges. In addition, you can grant and enforce access to systems, applications, and infrastructure according to established policies.

    Reviews from Real Users

    ForgeRock stands out among its competitors for a number of reasons. Two major ones are its robust identity and access tools and its being easy to manage and scale with one central dashboard.

    PeerSpot users note the effectiveness of these features. A technology solutions leader at an outsourcing company writes, “We need it for multiple clients, multiple implementations. Not all of them are necessarily a multi-tenant solution. We need a very versatile solution that can do a lot of work, but from a single instance that we can centralize authentications and we don't duplicate the efforts and that's where ForgeRock seems to do better.”

    Mohamed B., a cyber security consultant at a tech company, writes, "Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users. ForgeRock secured our system so that it is accessed only by authorized people, and it implemented the SSO."

    Symantec VIP Access Manager is the next generation control platform that integrates Single Sign-On (SSO) with strong authentication, access control, and user management. It offers users and administrators control, convenience, and compliance for public and private cloud- based applications. Symantec VIP Access Manager solves cloud security problems using identity and/or context-based access control across multiple cloud applications. In the cloud, where a traditional enterprise perimeter doesn't exist, this solution fills the gap. Through Symantec VIP Access Manager, administrators can define policies that utilize the built-in user directory or existing identity management infrastructure to enforce security and compliance for applications without getting in the way of productivity. Symantec VIP Access Manager can also protect and consolidate access management for on-premise web applications. It also simplifies compliance auditing for cloud applications by consolidating logs across all applications it protects.

    Sample Customers
    Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
    Maine Medical Center, Aria S.p.A
    Top Industries
    REVIEWERS
    Financial Services Firm27%
    Legal Firm9%
    Outsourcing Company9%
    Security Firm9%
    VISITORS READING REVIEWS
    Financial Services Firm22%
    Computer Software Company13%
    Government7%
    Insurance Company7%
    REVIEWERS
    Energy/Utilities Company11%
    Security Firm11%
    Legal Firm11%
    Government11%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company13%
    Healthcare Company12%
    Government8%
    Company Size
    REVIEWERS
    Small Business37%
    Midsize Enterprise15%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise9%
    Large Enterprise73%
    REVIEWERS
    Small Business25%
    Midsize Enterprise13%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise11%
    Large Enterprise69%
    Buyer's Guide
    ForgeRock vs. Symantec VIP Access Manager
    March 2024
    Find out what your peers are saying about ForgeRock vs. Symantec VIP Access Manager and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    ForgeRock is ranked 4th in Access Management with 27 reviews while Symantec VIP Access Manager is ranked 12th in Access Management with 15 reviews. ForgeRock is rated 8.0, while Symantec VIP Access Manager is rated 8.2. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Symantec VIP Access Manager writes "With its mobile application, this tool offers a convenient and user-friendly experience to its users". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas Symantec VIP Access Manager is most compared with Microsoft Entra ID, Check Point Remote Access VPN, Yubico YubiKey, RSA SecurID Access and Okta Workforce Identity. See our ForgeRock vs. Symantec VIP Access Manager report.

    See our list of best Access Management vendors.

    We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.