ForgeRock vs UserLock comparison

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Executive Summary

We performed a comparison between ForgeRock and UserLock based on real PeerSpot user reviews.

Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ForgeRock vs. UserLock Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process.""We create and define the permissions and configurations for the users.""Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users.""Easy to navigate, handle and manage the applications.""The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent.""Easy to customize and adaptable to any environment.""The product is easy to set up.""ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."

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"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice.""The most valuable features are two-factor authentication and real-time logon monitoring."

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Cons
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement.""They should improve the solution by include reporting.""We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced.""We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work.""The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable.""We would like this solution to be developed for use with mobile applications.""The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI.""The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."

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"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home.""I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."

More UserLock Cons →

Pricing and Cost Advice
  • "It's a bit pricey and could be more competitive."
  • "We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
  • "Its price is comparable to other products in the market."
  • "Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
  • "The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
  • "The pricing of the solution is fair but I do not have the full details."
  • "ForgeRock's pricing is more competitive than other products."
  • "ForgeRock is an expensive solution."
  • More ForgeRock Pricing and Cost Advice →

  • "You will be hard-pressed to find better pricing."
  • More UserLock Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable features of ForgeRock are social login and data protection.
    Top Answer:The solution's deployment should be made easier.
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    Ranking
    4th
    out of 37 in Access Management
    Views
    3,231
    Comparisons
    2,186
    Reviews
    10
    Average Words per Review
    481
    Rating
    8.4
    13th
    out of 37 in Access Management
    Views
    318
    Comparisons
    232
    Reviews
    1
    Average Words per Review
    506
    Rating
    10.0
    Comparisons
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    Compared 19% of the time.
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    Compared 12% of the time.
    Microsoft Entra ID logo
    Compared 10% of the time.
    Auth0 logo
    Compared 8% of the time.
    Symantec Siteminder logo
    Compared 6% of the time.
    Cisco Duo logo
    Compared 64% of the time.
    Microsoft Entra ID logo
    Compared 9% of the time.
    Silverfort logo
    Compared 6% of the time.
    Aruba ClearPass logo
    Compared 5% of the time.
    Also Known As
    ForgeRock Identity Platform, ForgeRock OpenIDM
    Learn More
    Overview

    ForgeRock is a comprehensive open-source identity and access management solution designed to meet the unique needs of your users and workforce. With ForgeRock you can orchestrate, manage, and secure the complete lifecycle of identities in any cloud or hybrid environment. ForgeRock allows you to set up bot detection, identity proofing, and risk-based authentication.

    With ForgeRock, you can define access policies and automate the management of the identity lifecycle all from a central, easy to use, and graphical dashboard. ForgeRock Access Management allows you to build safe authentication using options like passwordless and usernameless logins, single sign-on, biometrics, contextual analytics, and behavioral authentication. When threats appear, you can swiftly change how your users access your most sensitive applications and provide users with secure access to the applications, systems, and resources they need on demand.

    ForgeRock Benefits and Key Features

    • Elevate your security and efficiency: Consolidating your legacy systems under one single platform provides reliable, unified control over all your user identities and access-related policies. ForgeRock Access Management also supports scaling existing policies for application onto new setups.

    • Passwordless authentication: Implementing passwordless authentication is simple with ForgeRock Access Management. You can easily replace user-selected passwords with other options, such as easy multi-factor authentication, biometrics, and SSO.

    • Identity governance: ForgeRock Identity Governance is a modern, AI-driven identity governance solution. By leveraging ForgeRock generated analysis reports, you can identify and apply appropriate user access, automate high-confidence access approvals, recommend certification for low-risk accounts, and review high-risk and inappropriate user access privileges. In addition, you can grant and enforce access to systems, applications, and infrastructure according to established policies.

    Reviews from Real Users

    ForgeRock stands out among its competitors for a number of reasons. Two major ones are its robust identity and access tools and its being easy to manage and scale with one central dashboard.

    PeerSpot users note the effectiveness of these features. A technology solutions leader at an outsourcing company writes, “We need it for multiple clients, multiple implementations. Not all of them are necessarily a multi-tenant solution. We need a very versatile solution that can do a lot of work, but from a single instance that we can centralize authentications and we don't duplicate the efforts and that's where ForgeRock seems to do better.”

    Mohamed B., a cyber security consultant at a tech company, writes, "Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users. ForgeRock secured our system so that it is accessed only by authorized people, and it implemented the SSO."

    Two Factor Authentication & Access Management for Windows Active Directory.

    UserLock helps administrators to manage and secure access for every user, without obstructing employees or frustrating IT.

    Two Factor Authentication on Windows logon, RDP, IIS and VPN connections. UserLock supports 2FA using authenticator applications which include Google Authenticator, Microsoft Authenticator and LastPass Authenticator, or programmable hardware tokens such as YubiKey and Token2.

    Single Sign-On: Secure and frictionless access to Microsoft 365 and other Cloud Applications, using on-premise Active Directory credentials.

    Access Restrictions: Using the contextual information around a user’s logon, UserLock will authorize, deny or limit how a user can access the network, once authenticated.

    Access Monitoring: Track and alert on all users’ logon and logoff activity in real-time. Interact remotely with any session and respond to login behavior. 

    Access Auditing: Record and report on all user connection events to provide a central audit across the whole network.

    Sample Customers
    Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
    Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
    Top Industries
    REVIEWERS
    Financial Services Firm27%
    Media Company9%
    Legal Firm9%
    Outsourcing Company9%
    VISITORS READING REVIEWS
    Financial Services Firm22%
    Computer Software Company13%
    Government7%
    Insurance Company7%
    VISITORS READING REVIEWS
    Computer Software Company10%
    Government10%
    Financial Services Firm9%
    Construction Company8%
    Company Size
    REVIEWERS
    Small Business37%
    Midsize Enterprise15%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise9%
    Large Enterprise74%
    VISITORS READING REVIEWS
    Small Business40%
    Midsize Enterprise13%
    Large Enterprise47%
    Buyer's Guide
    ForgeRock vs. UserLock
    March 2024
    Find out what your peers are saying about ForgeRock vs. UserLock and other solutions. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    ForgeRock is ranked 4th in Access Management with 27 reviews while UserLock is ranked 13th in Access Management. ForgeRock is rated 8.0, while UserLock is rated 10.0. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of UserLock writes "Affordable, easy to use, and integrates well with Active Directory". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas UserLock is most compared with Cisco Duo, Microsoft Entra ID, Fortinet FortiAuthenticator, Silverfort and Aruba ClearPass. See our ForgeRock vs. UserLock report.

    See our list of best Access Management vendors.

    We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.