We performed a comparison between Fortinet FortiAuthenticator and PingID based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fulfilled our requirement at a good price."
"I appreciate its ability to provide multi-factor authentication, but it's primarily focused on this function."
"The two-step authentication provides a higher level of security."
"The feature I value the most is the one-time passwords because it helps to authenticate users so you know the timing of their usage."
"FortiAuthenticator is a very good solution. It is all jury-based. FortiAuthenticator is very easy for anyone to understand how it works and be able to take action."
"The most valuable features are the performance and ease of use."
"It reduces the need for network administrator intervention by allowing the user to perform their own registration and resolve their own password problems and issues."
"We have not had issues with Fortinet FortiAuthenticator. It is stable."
"It provides ease of connecting all our devices."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"It's pretty stable as a product."
"This is a user-friendly solution."
"The solution is stable. We haven't experienced any bugs or glitches."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"It can not use SQL to query FortiAnalyzer directly."
"The speed of deployment on the cloud could be improved. It took a few days when it should have been just two days"
"The integration with third-party tools must be better."
"Integration with FortiGate could be more fluid."
"For improvement, Fortinet needs to ensure that they provide quick support to users...Fortinet sometimes needs to respond to users facing issues within an hour."
"I would like to see more support from Fortinet with tech support people who have as much expertise on the authenticator as they do on their firewalls."
"The customization capability of Fortinet FortiAuthenticator is not very flexible."
"The only way the solution could be improved is if it were cheaper."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"In the beginning, the initial setup was very complex."
"PingID would benefit from a better user interface for integration."
"The product is not customizable."
Fortinet FortiAuthenticator is ranked 3rd in Authentication Systems with 52 reviews while PingID is ranked 7th in Authentication Systems with 14 reviews. Fortinet FortiAuthenticator is rated 8.0, while PingID is rated 8.4. The top reviewer of Fortinet FortiAuthenticator writes "A reasonably priced solution that can be scaled toward different functionalities and offers flexible SMS messaging". On the other hand, the top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". Fortinet FortiAuthenticator is most compared with Cisco ISE (Identity Services Engine), Fortinet FortiToken, Fortinet FortiNAC, Microsoft Entra ID and Cisco Duo, whereas PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and RSA SecurID. See our Fortinet FortiAuthenticator vs. PingID report.
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