Fortinet FortiAuthenticator vs Tools4ever HelloID comparison

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Executive Summary

We performed a comparison between Fortinet FortiAuthenticator and Tools4ever HelloID based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO).
To learn more, read our detailed Single Sign-On (SSO) Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The feature I value the most is the one-time passwords because it helps to authenticate users so you know the timing of their usage.""It integrates very tightly with the rest of the Fortinet ecosystem.""The solution is easy to learn and makes it easy for our users to add FortiToken. It's very easy to integrate if you have other Fortinet devices.""The most valuable feature is the OTP on the mobile phone.""The product's on-premise version doesn't have recurring costs.""The initial setup is a valuable point on Fortinet products. Most of the time, putting the theory into practice on the devices is quite friendly and straightforward. As long as you can read English you can find your way around the solution and make it work. This is a high value point on Fortinet - the way everything is laid out in the web UI is user-friendly and quite straightforward. The UI is quite simple.""Fortinet FortiAuthenticator is an easy-to-use solution.""The initial setup of Fortinet FortiAuthenticator is easy."

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"The most valuable feature is the option to use SSO from different sources such as Microsoft AD, ADFS, Azure AD, SAML, form-based, etc.""The Single Sign-On capabilities are endless and we haven't found a single app so far that couldn't be set up for SSO.""Now we can easily control who has access to which client or client application.""You don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it."

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Cons
"The speed of deployment on the cloud could be improved. It took a few days when it should have been just two days""The product must provide full support for third-party FIDO security keys.""Lacks a simplified two-factor authentication process.""A better integration with other vendors.""For improvement, Fortinet needs to ensure that they provide quick support to users...Fortinet sometimes needs to respond to users facing issues within an hour.""I would like to see more support from Fortinet with tech support people who have as much expertise on the authenticator as they do on their firewalls.""We would like to see Linux-based operating systems be able to integrate with FortiAuthenticator to get two-factor authentication running on them. as well. This is a shortcoming that I have faced a few times already.""We have issues with HA (high availability). These should be addressed in future releases."

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"Integration with other Tools4ever applications such as SSRPM and IAM would be nice.""Sometimes it generates a username that is not unique, but at the time of this writing, it is not possible to generate a new one that is unique.""When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have.""I would like to have the built-in provisioning module improved."

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Pricing and Cost Advice
  • "I would start off with a VM including the base license and scale according to the number of users you need to authenticate."
  • "You can pay as you go with them. You purchase a base license and add to it as needed."
  • "The product could be more competitively priced."
  • "It costs more to license the high-availability option."
  • "The licensing structure is cost-effective for us compared to some of the other solutions that have recurring monthly costs."
  • "FAC is an affordable solution for Middle Range (200E/400E) and also needs a package of mobility agents (2,000) perpetual."
  • "The cost of the license could be less expensive. The license is paid on a yearly basis."
  • "We pay for licensing on a yearly basis."
  • More Fortinet FortiAuthenticator Pricing and Cost Advice →

  • "In terms of costs and pricing, this solution is worth every penny."
  • "Since HelloID is very reasonably priced, the return-on-investment is fast."
  • More Tools4ever HelloID Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product's on-premise version doesn't have recurring costs.
    Top Answer:We pay a yearly support cost for the solution. It is very small. The cost of FortiToken is high. I rate the pricing a five out of ten.
    Top Answer:Fortinet FortiAuthenticator's initial setup process could be easier.
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    Comparisons
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    Rating
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    22nd
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    314
    Comparisons
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    Also Known As
    FortiAuthenticator
    HelloID
    Learn More
    Overview

    Fortinet FortiAuthenticator is the primary secure point of approved access into the Fortinet network, authorizing users, reviewing access permissions, and relaying the information to all Fortigate devices for comparison with identity-based protocols. Fortinet FortiAuthenticator is a top-ranked authorization and SSO solution.

    Appropriate secure access is fundamental to every role in an enterprise ecosystem. It is an integral function of every organization to ensure that every access and privilege is secure and to mitigate any possible risk to an organization. Approved users should only have access to the necessary information when they need it, from the appropriate location(s) to safeguard an organization's security at all times.

    Fortinet FortiAuthenticator is available as an appliance, virtual machine, or in the cloud.

    Fortinet FortiAuthenticator Methods

    • FSSO: FortiAuthenticator Single sign-on user will easily identify users and assign role or group access based on preset identity-based protocols. FortiAuthenticator integrates well with third-party LDAP or active directories, is very flexible, and combines these methods to provide effective security.

    • Active Directory Polling: Active directory access is securely identified by consistent polling of domain controllers. As users log in, username, IP address, and other details are logged into the database and can be shared across devices as directed by FortiAuthenticator protocols.

    • FortiAuthenticator Portal and Widgets: If a user system does not support AP polling, or for other reasons it is not feasible, FortiAuthenticator offers a unique secure authentication portal. Users can be manually authenticated and, to diminish the effect of numerous logins, an intuitive set of widgets is available to integrate into an organization's ecosystem that will automatically grant access to users when they access the organization's intranet homepage.

    • RADIUS Accounting Login: For organizations that use RADIUS authentication, RADIUS Accounting is available for user identification. This process will prompt user access information (IP and group, etc.) and eliminate the need for multiple levels of authentication.

    Reviews from Real Users

    Ernesto C., Presales Engineer at a comms service provider, shares,

    ”Key Features and Benefits

    1. Two-factor/OTP Authentication with FortiToken: Enforce user-based policies. Fortitoken is available in soft and hard versions for flexible usage. Most Valuable in Mobile Phones App for OTP.
    2. Integration with LDAP and AD: This solution integrates with existing enterprise systems and technologies from diverse vendors of user information management systems.
    3. LPAD/AD/RADIUS/SYSLOG/KERBEROS/REST API/FSSO and Web Portals: There is flexible integration with these services.
    4. It is usable in network, WAN, wireless, and VPN Scenarios.
    5. The domain and guest-users support are good.”

    Ibrahim M., Senior Network & Security Engineer at a tech services company, relates, "The initial setup is a valuable point on Fortinet products. Most of the time, putting the theory into practice on the devices is quite friendly and straightforward. As long as you can read English you can find your way around the solution and make it work. This is a high value point on Fortinet - the way everything is laid out in the web UI is user-friendly and quite straightforward. The UI is quite simple."




    HelloID makes accessing applications easy by seamlessly integrating into an organization's portal where users already go for other information. It can also be offered through a familiar URL if a portal interface is not desired. By integrating HelloID into an existing portal, organizations make it simple for users to quickly find and access all the applications they need from a single dashboard. Once logged into the portal, the user sees an overview of the available cloud applications (e.g. Google Apps, Salesforce, Office 365, LinkedIn, Twitter, etc.) and simply clicks on that application's icon.

    Sample Customers
    Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
    Willis Independent School District, David Douglas School District
    Top Industries
    REVIEWERS
    Computer Software Company29%
    Comms Service Provider13%
    Healthcare Company8%
    Marketing Services Firm4%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider10%
    Government8%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Government14%
    Educational Organization8%
    University8%
    Company Size
    REVIEWERS
    Small Business56%
    Midsize Enterprise27%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise51%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise17%
    Large Enterprise60%
    Buyer's Guide
    Single Sign-On (SSO)
    March 2024
    Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO). Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Fortinet FortiAuthenticator is ranked 5th in Single Sign-On (SSO) with 50 reviews while Tools4ever HelloID is ranked 22nd in Single Sign-On (SSO). Fortinet FortiAuthenticator is rated 8.0, while Tools4ever HelloID is rated 9.8. The top reviewer of Fortinet FortiAuthenticator writes "A reasonably priced solution that can be scaled toward different functionalities and offers flexible SMS messaging". On the other hand, the top reviewer of Tools4ever HelloID writes "A flexible solution for application management, and facilitated centralization of our IAM". Fortinet FortiAuthenticator is most compared with Cisco ISE (Identity Services Engine), Fortinet FortiToken, Microsoft Entra ID, Fortinet FortiNAC and Cisco Duo, whereas Tools4ever HelloID is most compared with Okta Workforce Identity, Microsoft Entra ID and Microsoft Entra External ID.

    See our list of best Single Sign-On (SSO) vendors.

    We monitor all Single Sign-On (SSO) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.