Mark BonnamyTechnical Director at Ridgewall Ltd
Enayat GalsulkarSenior Information Security Consultant at Future Telecom
Mike ParsonsSenior CyberSecurity Architect and Mentor at BlueTeamAssess LLC
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"I am really satisfied with the technical support."
"It is a very stable program."
"The solution's integration capabilities are excellent. It's one of the best features."
"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
"The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it."
"One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned."
"The initial setup of this solution is easy."
"When the user gets authenticated, I can assign a different VPN or network to each user."
"Compared to other similar solutions, it is faster in connecting."
"Fortinet FortiClient is not disruptive, and its interface is great. It has an in-built VPN, which is very useful."
"It is a feature-rich product that is easy to use and install without sacrificing security."
"It has a very easy-to-use interface. It has ease of management, and all the modules are there. SKUs are also easily identifiable. Whatever is required in the firewall is already there in it. It's very advanced, and analytics reporting is very good. They also have cloud reporting. You get all the services that are available for your device in the cloud. You just have to subscribe. It's very easy. There's a lot of demand for this solution because it's an all-in-one solution. The throughput is very high."
"It supports securely connections for VPN users from outside our environment during the lockdown."
"It seems to be more scalable than we thought."
"After that, the client switched to Sophos to get the protection they lacked. It either works or it doesn’t and Sophos works."
"The most valuable features are the range and restriction."
"The forensics within the solution are quite good. The ransomware mitigation is also impressive."
"There are products that are technically stronger. However, this product has everything in one solution, which makes it a strong endpoint option."
"It is not just a simple virus scanning product. It handles more advanced needs."
"I find the security heartbeat feature with synchronized security very useful. It's a very nice feature that allows you to basically switch off an endpoint. When an endpoint has got a virus or something like that, or it's infected or compromised, you can isolate it from the network, but only if you've got an XG Firewall as well. It also provides ease of use. It is the only antivirus that can recognize 25 out of the 36 ransomware and virus techniques that have been often used in terms of the behavior base using heuristics. It's beautiful, utterly amazing. No other antivirus can do that."
"The thing that I like about it is the synchronized security. You can tie endpoint protection and firewalls and a whole range of other services and products. You can get your servers taken in under this."
"Sophos Intercept X is easy to install and has a lower price than similar solutions."
"I would like more seamless integration."
"The technical support is very slow."
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
"The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
"We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"FortiClient is not communicating with the new version of the firewall."
"I think that FortiClient can enhance the multifactor authentication."
"When we change our endpoint, we have to connect again, which means having to enter our credentials and permissions."
"There isn't much to improve in terms of features and comparison with other vendors. It just needs to stay more up to date in catching the malware. The user interface may be improved, which would be a minor enhancement. Unlike central management, in endpoint security, the end users don't need to keep looking at the endpoint user interface. The technology is the most important thing in endpoint security."
"Technical support needs to determine priority level based on the cases rather than the support package bundle."
"The only thing that is lacking in this product is the support. Their support can be improved."
"It takes too long to install."
"The user interface could be more inviting."
"They might want to offer an MSP model for licensing, to offer the solution as a software as a service."
"To be a perfect product, the price would have to be a bit better."
"The ADR functionalities feel like they aren't mature enough. It hasn't been a long time since Sophos has offered reproduction. Due to the fact that it's so young, it has fewer functionalities than other and more mature ADR solutions."
"This product does not handle USB drives well."
"The pricing could be a bit lower to match the normal retail pricing."
"The problem is that if you have a lot of different components going on, each managed under a different umbrella, then you're going to be spending a lot of time hopping back and forth between the different components to see, "Well, I got hit here. What did my firewall see? I got hit in the firewall, the firewall says it allowed that attack in, did it land on anything to compromise any of my endpoints?""
"Integration with firewall solutions could be better."
"When there is an event generated by either the firewall or Intercept X, and the originating IP address is the same, these should be merged into a single event rather than two."
"The price is very good."
"The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
"There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
"The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
"We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds."
"FortiClient is quite reasonably priced."
"The pricing is reasonable."
"The pricing is good because you get and end-to-end security solution in one package price."
"The cost per port is very less as compared to the other technologies."
"We are using the free version of this product."
"Generally, Fortinet is not cheap. The features that are available for free are only for FortiClient VPN clients, not other solutions. It includes web security, antivirus, and one more feature."
"Pricing is an area that I would like to see improved, as it could be lower."
"The price is reasonable compared to competitors, it is very good."
"The price is pretty good."
"When you start going to the EDR technologies and the MTR, it is a little bit expensive. It's a very good technology, and obviously, you're going to pay for it, but the pricing could do a little bit of work."
"We were able to eliminate the ransomware using the one-month, full-featured trial license."
"Licensing is based on the number of users. They give a discount for editors who are considered as important members. From what I know, Sophos products are not expensive. If you have a license extension, you just need to contact the editor or partner to change the mode of licensing or extend the license to cover more people."
"Intercept X for endpoints is around $35 per user per year. The server version is $95 per server per year."
"I find the pricing to be a little bit expensive, although it is acceptable, for now."
"The price of this product should be reduced because it is a little high."
"The pricing is average for software like this, but you can purchase additional services if you wish."
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
FortiClient is a fabric agent that delivers endpoint protection, endpoint compliance, and secure access in a single, lightweight, lightweight client, providing visibility, information, and control to your endpoints. In addition, it enables secure, remote connectivity to the security fabric. It also integrates network and endpoint with segmentation and automation. FortiClient enables unified endpoint awareness by sharing endpoint telemetry with the security fabric. It is compatible with third-party EDR (endpoint detection and response and anti-malware solutions.
The FortiClient fabric agent can:
• Report on the status of a device, including firmware version and applications running.
• Send all suspicious files to a fabric sandbox.
• Enforce USB control, application control, URL filtering, and firmware upgrade policies.
• Provide application firewall service and malware protection.
• Enable devices to connect securely to the security fabric over either ZTNA tunnels or VPN (IPsec or SSL), both encrypted. The connection to the security fabric can be either a SASE service or a FortiGate next-generation firewall.
You can purchase FortiClient with one of three levels of capability:
Zero Trust security - The ZTNA edition enables both VPN and ZTNA encrypted tunnels, as well as USB device control and URL filtering.
Endpoint security - The EPP/APT edition adds AI-based NGAV (next-generation antivirus), application firewall, endpoint quarantine, and support for cloud sandbox.
Cloud-based endpoint security
Benefits and Features
• Fabric agent leverages integrations and provides telemetry information to the rest of the Fortinet security fabric.
• SAAS control and web/content filtering
• Dynamic access control helps with automation and simplifies compliance.
• Software inventory management enables visibility as well as management of licenses.
• Automated response detects and isolates any endpoints that may be compromised.
• ZTNA delivers better remote access and consistent application access policies
• Managed endpoint security services remotely assist with setup, configuration, deployment, vulnerability monitoring, and overall monitoring of endpoint security.
Reviews from Real Users:
IT Central Station users like that FortiClient is easy to use and integrates well with other solutions. They also appreciate the richness of its features and find it to be inexpensive in comparison to other products that require separate purchases for separate features.
Sophos Intercept X stops the widest range of attacks with a unique combination of deep learning malware detection, exploit prevention, anti-ransomware, and more.
Fortinet FortiClient is ranked 13th in Endpoint Protection for Business (EPP) with 21 reviews while Sophos Intercept X is ranked 6th in Endpoint Protection for Business (EPP) with 52 reviews. Fortinet FortiClient is rated 8.2, while Sophos Intercept X is rated 8.4. The top reviewer of Fortinet FortiClient writes "Provides good endpoint security at low price". On the other hand, the top reviewer of Sophos Intercept X writes "Great reporting and good training with a pretty straightforward setup". Fortinet FortiClient is most compared with Fortinet FortiEDR, OpenVPN Access Server, Cisco AnyConnect Secure Mobility Client, Microsoft Defender for Endpoint and Cortex XDR by Palo Alto Networks, whereas Sophos Intercept X is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, Cortex XDR by Palo Alto Networks and Check Point Harmony Endpoint. See our Fortinet FortiClient vs. Sophos Intercept X report.
See our list of best Endpoint Protection for Business (EPP) vendors.
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