We performed a comparison between Fortinet FortiClient and Trend Micro ServerProtect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"NGAV and EDR features are outstanding."
"It is stable and scalable."
"EMS central reporting with fabric connectivity to FortiGate and FortiAnalyser is great and has seamless integration which makes managing 3000 devices a breeze."
"The Fortinet FortiClient is simple to use."
"The return on investment was very reasonable. It was low cost and it functioned, so the return on investment was excellent."
"FortiClient has good signatures, good protection and, up until recently, it integrated really well with our firewall."
"It is a fantastic product. Its overall security is valuable. We are very impressed with the web filtering and the application firewall it provides."
"This solution makes it easier to work from home."
"I use the tool to connect server to an ISP Data Center."
"The service is centralized."
"Scalable security solution with virtualization and virtual patching functions, able to provide full security that's specific to the service, e.g. it handles virtual machines better."
"Virtual Batching and the intelligent anti-malware components are valuable security tools."
"I use this solution for data blocking, software protection, and frame protection."
"Able to quarantine any malware."
"The most valuable features are the anti-malware and antivirus capabilities."
"The initial setup is very straightforward."
"It helps us quickly address potential issues and provides us with valuable insights."
"Allows us to protect OneDrive and SharePoint, and emails too."
"The solution should address emerging threats like SQL injection."
"The only minor concern is occasional interference with desired programs."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"We'd like to see more one-to-one product presentations for the distribution channels."
"FortiEDR can be improved by providing more detailed reporting."
"It takes about two business days for initial support, which is too slow in urgent situations."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The dashboard isn't easy to access and manage."
"It has a horrible performance. It is one of the most unstable VPNs I have ever used."
"As far as I can tell, the solution only has one single function, so they could expand its functionality."
"I would like to see endpoint detection and response included."
"Technical support is awful. Their online response time is not prompt. They should not respond after four or five days. Their support guys are not competent enough. Small issues are taking time."
"There is room for improvement by increasing the solution's knowledge base."
"Cloud services are very expensive for us."
"Initially, the support was very poor. It is getting better, but they should continue to improve this."
"The reports could be easier to set up."
"Notifications are not very good with Trend Micro."
"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."
"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
"Could include additional features such as an intrusion prevention system."
"The endpoint protection could always be stronger."
"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."
"Trend Micro is a little bit complicated when it comes to setting up special policies."
"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility."
Fortinet FortiClient is ranked 16th in Endpoint Protection Platform (EPP) with 85 reviews while Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews. Fortinet FortiClient is rated 8.0, while Trend Micro ServerProtect is rated 7.8. The top reviewer of Fortinet FortiClient writes "Easy to set up and user-friendly with good support ". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". Fortinet FortiClient is most compared with OpenVPN Access Server, Microsoft Defender for Endpoint, Microsoft Azure VPN Gateway, Kaspersky Endpoint Security for Business and Ivanti Connect Secure, whereas Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint, Kaspersky Endpoint Detection and Response Optimum and Bitdefender GravityZone Enterprise Security. See our Fortinet FortiClient vs. Trend Micro ServerProtect report.
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