We performed a comparison between Fortinet FortiClient and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The product's initial setup phase is very easy."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Fortinet is very user-friendly for customers."
"The technical support from Fortinet and local vendors is good."
"It is very easy and useful. A normal user with basic information can easily connect to any environment."
"We find the VPN features valuable."
"The integration of VPN services with endpoint security is valuable."
"The most valuable feature is that it's easy to deploy. Deployment, configuration, and troubleshooting are very easy."
"The most valuable feature of Fortinet FortiClient is dual authentication and the VPN is secure."
"This solution makes it easier to work from home."
"Fortinet FortiClient is easy to use, and the single-access managed login is pretty good."
"The most valuable features of the solution are ransomware protection, device control, and DLP."
"The configuration is easy."
"Installation is easy."
"The most valuable features are the behavior monitoring, behavior analysis, and web reputation service."
"The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically."
"The solution gives users peace of mind that, form an endpoint perspective, they are protected once it is installed."
"We haven't had any compatibility issues. It's quite stable and it's a good tool in preventing actual viruses or malware."
"The scalability works well."
"We find the solution to be a bit expensive."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The only minor concern is occasional interference with desired programs."
"ZTNA can improve latency."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The SIEM could be improved."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"There should be more frequent releases or updates."
"The tool is expensive."
"While I cannot think of new features to add, it would be nice if the reports were improved, to have these sent automatically."
"The solution could improve by providing analytics or detailed reports."
"For buying or deploying it with additional features, apart from VPN client, web security, or antivirus, I would like to see the USB key blocking function included in this solution for endpoint security. For endpoint security, you need antivirus and all of the features included in antivirus software these days, web security, and USB key locking feature. If it is implemented in a way that in one package, you have all the primary features needed for security these days, it would be nice. All of those features will probably be additionally charged as it is a web security feature on FortiClient."
"There isn't much to improve in terms of features and comparison with other vendors. It just needs to stay more up to date in catching the malware. The user interface may be improved, which would be a minor enhancement. Unlike central management, in endpoint security, the end users don't need to keep looking at the endpoint user interface. The technology is the most important thing in endpoint security."
"When we change our endpoint, we have to connect again, which means having to enter our credentials and permissions."
"The only thing that is lacking in this product is the support. Their support can be improved."
"It could be faster in responding to new threats like ransomware."
"Trend Micro Smart Protection could improve the false positive with some integrations with other solutions and automated reporting. The reports should allow the user to set up some customer trigger alerts instead of the user having to look at the report manually. Additionally, the responses from sender detection and response feature could improve."
"Trend Micro Smart Protection could improve automatic scanning because sometimes it pops up when I am doing my work. It would be helpful to have a feature to have it only automatically scan when the system is on standby mode. I would be able to be more efficient with my work. Additionally, security could improve."
"Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that."
"It is onsite. It does have its challenges in terms of scalability."
"The only notable concern is the level of support in the particular region of Sri Lanka. Following events in the past two years, the quality of technical support has regrettably declined."
"Recently our end users are feeling that their system resources are too occupied and slowed because of the Trend Micro agent - that the agent is doing lots and lots of background activities which include that Application Control, Advanced Threat Protection. We raised the complaint with them and are waiting for their technical support. The support could be faster for all the Trend Micro solutions."
"The pricing of the solution can be improved."
Fortinet FortiClient is ranked 16th in Endpoint Protection Platform (EPP) with 85 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 38 reviews. Fortinet FortiClient is rated 8.0, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Fortinet FortiClient writes "Easy to set up and user-friendly with good support ". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Fortinet FortiClient is most compared with OpenVPN Access Server, Microsoft Defender for Endpoint, Microsoft Azure VPN Gateway, Kaspersky Endpoint Security for Business and Ivanti Connect Secure, whereas Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, Microsoft Defender for Endpoint, CrowdStrike Falcon and Cortex XDR by Palo Alto Networks. See our Fortinet FortiClient vs. Trend Micro Smart Protection report.
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