We compared Fortinet FortiEDR and Microsoft Defender for Endpoint based on our user's reviews in several parameters.
Fortinet FortiEDR requires improvements in user interface, setup process, documentation, and reporting capabilities. Users appreciate its threat detection capabilities and customer service. Microsoft Defender for Endpoint features comprehensive threat protection, real-time monitoring, and efficient incident response. Users praise its customer service, pricing, and effectiveness in threat detection but suggest some areas for improvement. Overall, Fortinet FortiEDR focuses on enhancements in usability and reporting, while Microsoft Defender for Endpoint emphasizes comprehensive threat protection and real-time monitoring.
Features: Fortinet FortiEDR is praised for its advanced threat detection, seamless integration, and user-friendly interface. Microsoft Defender for Endpoint excels in comprehensive threat protection, real-time monitoring, and effective incident response capabilities.
Pricing and ROI: The setup cost for Fortinet FortiEDR is reported to be straightforward and hassle-free, requiring minimal effort. Customers also appreciate the flexibility of licensing options that allow them to choose the most suitable model. Similarly, with Microsoft Defender for Endpoint, users found the pricing reasonable, setup process straightforward, and licensing options flexible for different organizational needs., Fortinet FortiEDR offers a positive ROI based on user feedback. Microsoft Defender for Endpoint also has a positive ROI, with users praising its performance, effectiveness, and real-time insights.
Room for Improvement: Fortinet FortiEDR could benefit from improvements in user interface, ease of use, setup process, documentation, training resources, reporting capabilities, and dashboards. Microsoft Defender for Endpoint has areas for enhancement according to user feedback.
Deployment and customer support: Based on user reviews, the implementation duration for Fortinet FortiEDR varies, with some users taking three months for deployment and a week for setup. Microsoft Defender for Endpoint also has varying reviews, with some users taking three months for deployment and a week for setup. It is important to consider the context in which these timeframes are mentioned., Customers have reported positive experiences with the customer service of both Fortinet FortiEDR and Microsoft Defender for Endpoint. However, Fortinet is praised for its excellent assistance and guidance, while Microsoft is commended for the helpfulness, efficiency, and promptness of their support team.
The summary above is based on 106 interviews we conducted recently with Fortinet FortiEDR and Microsoft Defender for Endpoint users. To access the review's full transcripts, download our report.
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"This is stable and scalable."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Ability to get forensics details and also memory exfiltration."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The product's initial setup phase is very easy."
"NGAV and EDR features are outstanding."
"This product is flexible, and it is very easy to get updates from the Microsoft website."
"It can reach our applications and PC activities in the cloud."
"Microsoft Defender for Endpoint comes pre-installed in Microsoft Windows."
"It's one of the best antiviruses on the market."
"Microsoft Defender for Endpoint's WCS function, a content filtering solution, has proven to be the most useful, stable, and reliable option for our current needs."
"Defender is stable. The performance is good."
"The features I have found most valuable are the ransomware and malware protection. The solution detects malware live and whenever it detects suspicious activity, it quarantines it."
"We apply the DLP policies across a range of endpoints and it is very accurate when reporting vulnerabilities, including those in email attachments."
"The dashboard isn't easy to access and manage."
"Making the portal mobile friendly would be helpful when I am out of office."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"ZTNA can improve latency."
"We'd like to see more one-to-one product presentations for the distribution channels."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Microsoft Defender for Endpoint is not as robust, and you cannot customize it much, so that's a challenge."
"It could be easier when it comes to managing exceptions."
"From an audit point of view, our auditors would like to have more reports on how things are used, if things go wrong, and how they went wrong. For example, if something got a warning, "Why?" So, we would like more versatility for tracing and reporting. That would improve the product, as long as the user interface doesn't get bogged down."
"We encountered some issues when we were trying to enable automatic updates from our group policy."
"It can be more secure."
"Monitoring can always be better, onboarding can be a little bit faster, log collection could be easier, they could streamline the dashboard. They could maybe split it up into different workspaces and have the ability to segment groups a little bit more."
"Auto recovery is the most important feature that we would need from this solution. For decryption, similar to Malwarebytes, there should be something to be able to recover the data up to the last normal status. Its ability to recover data to the last normal copy must not exceed 5 to 10 minutes."
"The solution should be updated by Microsoft with new features from time to time."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
Fortinet FortiEDR is ranked 13th in Endpoint Detection and Response (EDR) with 30 reviews while Microsoft Defender for Endpoint is ranked 1st in Endpoint Detection and Response (EDR) with 182 reviews. Fortinet FortiEDR is rated 8.0, while Microsoft Defender for Endpoint is rated 8.0. The top reviewer of Fortinet FortiEDR writes "A proactive solution that works as a proactive upgrade from a firewall". On the other hand, the top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". Fortinet FortiEDR is most compared with Fortinet FortiClient, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and ESET Endpoint Protection Platform, whereas Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient. See our Fortinet FortiEDR vs. Microsoft Defender for Endpoint report.
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