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Fortinet FortiFone vs Genesys PureConnect comparison

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Fortinet Logo

Fortinet FortiFone

75 views|46 comparisons
Genesys Logo

Genesys PureConnect

Read 1 Genesys PureConnect review
85 views|73 comparisons
100% willing to recommend
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Buyer's Guide
IP Telephony & Unified Communications
March 2024
Executive Summary

We performed a comparison between Fortinet FortiFone and Genesys PureConnect based on real PeerSpot user reviews.

Find out what your peers are saying about Cisco, Digium, Genesys and others in IP Telephony & Unified Communications.
To learn more, read our detailed IP Telephony & Unified Communications Report (Updated: March 2024).
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Featured Review
Use Fortinet FortiFone?
Mohamed-Saber
Provides great functionality
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Questions from the Community
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What do you like most about Genesys PureConnect?
Top Answer:Can integrate with a lot of gateways in voice.
What needs improvement with Genesys PureConnect?
Top Answer:As of now, they are doing great in all areas and they keep improving their services
What is your primary use case for Genesys PureConnect?
Top Answer:There are many use cases for Genesys, as it has almost all the channels needed to have a better customer experience which will increase customer satisfaction.
Ranking
14th
out of 24 in IP Telephony & Unified Communications
Views
75
Comparisons
46
Reviews
0
Average Words per Review
0
Rating
N/A
3rd
out of 24 in IP Telephony & Unified Communications
Views
85
Comparisons
73
Reviews
1
Average Words per Review
192
Rating
9.0
Comparisons
Also Known As
Interactive Intelligence Customer Interaction Center, CIC
Learn More
Fortinet
Genesys
Overview

FortiVoice and FortiFone

  • Easy to use, affordable, and reliable
  • Full range of business-class phone features
  • Seamlessly integrates mobile workers
  • Complete line of business phones to accomodate your needs

Gives your contact center a standards-based, multichannel software platform to blend all media types with your business systems.

Sample Customers
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Americas Credit Union, Nowa Era, ING Bank, SJ Traffic Control, Western & Southern Life, Thomas Cook Northern Europe, Raiffeisen Bank, T-Mobile Austria, BOS Bank, mBank, Lasik MD, Allianz, Memira, Goteborg Energi AB
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company18%
Financial Services Firm13%
Manufacturing Company9%
Insurance Company7%
Company Size
No Data Available
VISITORS READING REVIEWS
Small Business19%
Midsize Enterprise12%
Large Enterprise70%
Buyer's Guide
IP Telephony & Unified Communications
March 2024
Download Free Report
Find out what your peers are saying about Cisco, Digium, Genesys and others in IP Telephony & Unified Communications. Updated: March 2024.
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767,847 professionals have used our research since 2012.

Fortinet FortiFone is ranked 14th in IP Telephony & Unified Communications while Genesys PureConnect is ranked 3rd in IP Telephony & Unified Communications with 1 review. Fortinet FortiFone is rated 0.0, while Genesys PureConnect is rated 9.0. On the other hand, the top reviewer of Genesys PureConnect writes "Provides great functionality". Fortinet FortiFone is most compared with , whereas Genesys PureConnect is most compared with Genesys Cloud CX, NICE CXone, Cisco Jabber, Kamailio SIP Server and Calabrio WFM.

See our list of best IP Telephony & Unified Communications vendors.

We monitor all IP Telephony & Unified Communications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.