We compared Netskope Next Gen Secure Web Gateway and Fortinet FortiGate SWG based on our users' reviews across four parameters. After reading all of the collected data, you can find our conclusion below.
Netskope Next Gen Secure Web Gateway users find the pricing reasonable and the setup process straightforward. The ROI appears positive, with improved security, increased productivity, and reduced risks. It is praised for its ease of use, advanced analytics, and reliable customer support. Fortinet FortiGate SWG offers valuable features such as robust web filtering capabilities, advanced threat protection measures, and comprehensive reporting tools. Pricing is considered reasonable, and setup cost is minimal. Customer service and support are highly praised for their knowledge and responsiveness.
Features: Netskope Next Gen Secure Web Gateway is valued for its robust threat detection, efficient data loss prevention, and cloud app visibility. Fortinet FortiGate SWG offers robust web filtering and advanced threat protection measures, along with an intuitive interface and comprehensive reporting capabilities.
Pricing and ROI: Netskope Next Gen Secure Web Gateway users find the pricing reasonable and competitive, with a straightforward setup process and customizable licensing options. Fortinet FortiGate SWG users also appreciate the reasonable pricing, minimal setup cost, and hassle-free licensing process without any complexities or additional expenses. Users have reported positive ROI with Netskope, emphasizing improved security, increased productivity, reduced risks, and enhanced visibility. Fortinet also provides positive ROI with noted value and advantages.
Room for Improvement: Netskope Next Gen Secure Web Gateway could enhance its user interface, reporting capabilities, performance, and integration options. Fortinet FortiGate SWG could benefit from improvements in the user interface, customization options, performance, and documentation.
Deployment and customer support: The duration required to establish Netskope Next Gen Secure Web Gateway can vary depending on factors such as company size, architecture, and existing deployment solutions. The setup process is generally described as straightforward and easy, taking anywhere from a few seconds to several weeks. The solution can be deployed on both on-premises and cloud environments. Fortinet FortiGate SWG’s setup is not complex. The deployment time varies depending on the specific requirements and size of the organization, however, it usually ranges from a few hours to a few months. Netskope Next Gen Secure Web Gateway is highly praised for its exceptional customer service that is prompt and effective. Fortinet FortiGate SWG is commended for its excellent assistance and responsiveness.
The summary above is based on interviews we conducted with Netskope Next Gen Secure Web Gateway and Fortinet FortiGate SWG users. To access the review's full transcripts, download our report.
"The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The user interface is intuitive. Anyone can configure the firewall with little knowledge of the product. The back-end is robust with good security."
"The solution is superior to Cisco in terms of security."
"The solution is easy to implement and easy to configure. The most valuable feature is FortiGate’s content filtering."
"The most valuable feature of Fortinet FortiGate SWG is inspection."
"The product's most valuable features are SD-WAN and the integration of WiFi and switches."
"The product has the most valuable configuration, offloading, and security features."
"FortiGate also makes GRE tunneling possible."
"The product is easy to install since we only need to follow the user manual, documents, and articles provided by Fortinet to install the product."
"The solution has some useful features, such as microservices. They have sandboxing that allows the prevention, encryption, and remote browser isolation."
"There are a lot of features, but the groups that are created for the policy groups available with Netskope are already relevant to any industry. So grouping the policies is the easiest part and a valuable feature."
"Prevents data leakage and protects data."
"The most valuable features of the solution are its three modules, which are SWG, ZTNA, and CASB."
"As Netskope is a cloud-based application, it is possible to analyze and distinguish personal and enterprise instances."
"Overall, the product is nice, and I like the URL filtering, CASB, and other security stacks like threat prevention."
"We can connect cloud apps and monitor them."
"It is for secure web trafficking, and it is doing what it needs to do. It allows customers to consolidate and eliminate multiple technologies onto Netskope and just kind of turn the dial and use more features, such as CASB, VPN. SWG is another feature. You can monitor and govern all the traffic."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Fortinet's support team consists of a huge networking team, because of which there is a delay in response at times."
"One area of improvement I've noticed is the lack of built-in monitoring capabilities in the firewall. Currently, we rely on third-party solutions for monitoring purposes. However, I believe the firewall itself has the potential to do a better job in this aspect. Another aspect of Fortinet that concerns me is related to redundancy. We have a setup with two firewalls working in parallel, which requires a highly adaptable configuration. However, it feels unfair that clients need to purchase two licenses, especially when one of the firewalls serves as a backup. We have noticed that other manufacturers have different policies on this matter."
"FortiGate needs to be elastic to the market's trends. It should be easy for SMBs to get the solution."
"We are providing VoIP and the IP licensing could improve in Fortinet FortiGate SWG."
"FortiGate's reporting features could provide a better picture of what is happening in the box."
"We also have FortiAnalyzer deployed here, so we want to enable the soft functionality of FortiGate and built-in compression for a firewall VPN use case. We want the ability to deploy a gateway for HTTPS enabled on this firewall. It is currently only for use in our headquarters."
"We have experienced a number of failures when trying to upgrade firmware and the process takes a long time. We only experienced this when doing major upgrades between versions."
"The graphical user interface of Fortinet FortiGate SWG is an area of concern where improvements are required."
"Netskope can only provide the high level related to threats."
"The initial setup is a bit complex in that it takes a lot of time. In order to get the product to work as you need it to, there is a lot of configuration required."
"The accuracy could be improved."
"The solution could improve the features for Zero Trust Network Access. They should add more security components to that module."
"Netskope Next Gen Secure Web Gateway needs to integrate IoT, which can help to control devices."
"Since they have the Netskope client, adding some functionality in the endpoint would be good."
"Improvement in the solution is required in certain areas where the product does not provide access to its direct end users, who use the portal as an administrator."
"The solution lacks a good reporting feature."
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Fortinet FortiGate SWG is ranked 4th in Secure Web Gateways (SWG) with 39 reviews while Netskope Next Gen Secure Web Gateway is ranked 13th in Secure Web Gateways (SWG) with 13 reviews. Fortinet FortiGate SWG is rated 8.6, while Netskope Next Gen Secure Web Gateway is rated 8.8. The top reviewer of Fortinet FortiGate SWG writes "Non-IT people could plug it in, connect it to the fiber, and get it running without IT help. ". On the other hand, the top reviewer of Netskope Next Gen Secure Web Gateway writes "Offer capability to create policy groups aligned with specific requirements for users, groups, and locations". Fortinet FortiGate SWG is most compared with Cisco Umbrella, Fortinet FortiProxy, Forcepoint Secure Web Gateway, Sangfor Internet Access Gateway (IAG) and Axis Security, whereas Netskope Next Gen Secure Web Gateway is most compared with Symantec Proxy, Cisco Umbrella, Prisma Access by Palo Alto Networks, Cisco Web Security Appliance and FortiSASE . See our Fortinet FortiGate SWG vs. Netskope Next Gen Secure Web Gateway report.
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