We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load."
"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment."
"It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."
"The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path."
"Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."
"The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering."
"There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails."
"Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job."
"This is a solid email monitoring and security system that learns and maintains a two-way dialog with email system administrators."
"The most valuable features are filtering and sandboxing."
"If there is a problem somewhere Fortinet can act on it immediately. That is very important."
"FortiMail Cloud is very fast."
"The most valuable features are the low price and its ability to integrate with other Fortinet products."
"The product is good. To date, we have not faced any challenges."
"Its administration console is very easy to use. The administration console is absolutely important because you interact with the platform through it."
"The piece that is most valuable from the Mimecast standpoint will be the sandboxing feature."
"The initial setup is very straightforward."
"It's good, it keeps the spam out."
"It does a good job for us, and its admin console is easy to use."
"Mimecast certainly helped my customers reduce phishing emails."
"It's really quite user-friendly. In terms of technical superiority and the product itself, there are no complaints. It is really cutting edge."
"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"Typically, in a phishing email, they try to use a name everybody's going to recognize, like the CEO's name or the CFO's name... With this appliance, the way it's designed at the moment, for us to really stop that with any level of confidence, we have to build a dictionary of all the names of the people we want it to check, and all the ways they could be spelled. My name would be in there as Phillip Collins, Phillip D. Collins, Phillip Dean Collins, Phil Collins, Phil D. Collins. There could be eight or 10 variations of my name that we'd have to put in the dictionary. There's no artificial intelligence to say "Phil Collins" could be all these other things, and to stop phishing from coming through in that way."
"The reporting functionality needs to be improved."
"They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."
"The product could be improved by extending reporting tools and adding options for notification."
"Networking should be simplified."
"The downside of this solution is that it is difficult to implement policies on FortiMail."
"The setup of the rules can be improved. I think it should be simplified and would be the best improvement in the system."
"It is slightly difficult to configure FortiMail in the cloud with Exchange on-premise, especially the quarantine mailbox access for end-users."
"The price could be better, it should be reduced."
"The filtering needs more flexibility."
"The detection rates are an area for improvement."
"We have subscribed to an archival service, and yet, when we have to get our data out, we have to pay a fee to get our own data. They charge an extraction fee."
"As a user, the user interface of the management console could be upgraded, for example."
"From an administrative point of view, Mimecast is a little bit cumbersome and difficult. It's not something that the end-user can easily find navigate themselves."
"Its pricing can be improved. It is a bit expensive."
"Their support should be improved. They are notorious for sending you to knowledge-based articles rather than actually talking to you, but that is, unfortunately, kind of becoming a trend with everything. In terms of features, I haven't had any complaints. However, I don't like the fact they moved to a paid training subscription model. They used to have a lot of free webinars for training, but they have started to charge for them in the past year."
"The licensing was all transferred."
"At times, we feel the pricing is a bit too high, but then, there is also room for discounts. We enjoy a lot of discounts, and that is why we are still with them. There are no costs in addition to the standard licensing fees."
"You're going to get what you pay for. If you're not willing to pay the price of Cisco, you're not going to get a product that's as good as Cisco. I don't think Cisco is overpriced, because for the last two years I've been comparing it to Microsoft and Cisco has been cheaper and given us more features."
"There are additional fees for adding features."
"Cisco Secure Email and the support are priced well. It's not cheap, but there are other solutions that offer less and cost so much. For example, Microsoft is more expensive than Cisco."
"Compared to Cisco's on-prem service, the cost is the same, but you don't have to pay for the hardware and you don't have to maintain the system, as far as upgrades and hardware failures are concerned. It is cheaper to operate on their cloud service than it is to operate with their on-prem service."
"In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost."
"A license for our company using FortiMail and FortiCare (filtering and support) was $4000."
"You only have to purchase one license for multiple participants."
"The licensing is for three years. In the beginning, we did not pay monthly, it was paid once for three years."
"It's an expensive solution."
"It is a bit expensive."
"The licensing costs are per-user for the product that you get with them."
Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.
Email has long been a favorite attack vector of cyber criminals and is often an early stage of advanced threats. But not only do you need to keep threats from getting in, you need to keep data from getting out. Fortinet’s email security solution has the highly effective, yet easy to use inbound and outbound protection you need. It comes in a large range of offerings to fit any size organization or service provider. Plus, unmatched flexibility in deployment modes and form factors means it fits perfectly in any environment.
Mimecast’s Advanced Email Security with Targeted Threat Protection uses multiple, sophisticated, detection engines and a diverse set of threat intelligence sources to protect email from spam, malware, phishing, and targeted attacks delivered as a 100% cloud-based service.
Fortinet FortiMail Cloud is ranked 7th in Email Security with 5 reviews while Mimecast Email Security with Targeted Threat Protection is ranked 6th in Email Security with 8 reviews. Fortinet FortiMail Cloud is rated 8.4, while Mimecast Email Security with Targeted Threat Protection is rated 8.4. The top reviewer of Fortinet FortiMail Cloud writes "Reliable email filtering and security that functions and learns at a high level". On the other hand, the top reviewer of Mimecast Email Security with Targeted Threat Protection writes "Protects your organization from all types of threats". Fortinet FortiMail Cloud is most compared with Fortinet FortiMail, Microsoft Defender for Office 365, Barracuda Email Security Gateway, Microsoft Exchange Online Protection and Kaspersky Security for Mail Server, whereas Mimecast Email Security with Targeted Threat Protection is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, IRONSCALES and Clearswift SECURE Email Gateway. See our Fortinet FortiMail Cloud vs. Mimecast Email Security with Targeted Threat Protection report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.