We performed a comparison between Fortinet FortiMail and IceWarp based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The good part is that you don't have to configure it, which is very convenient."
"Defender helps us prioritize threats across our organization."
"The basic features are okay and I'm satisfied with the Defender."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Fortinet FortiMail's most valuable features are antispam, antivirus, database, and data loss prevention (DLP)."
"Troubleshooting is very simple because you can see where the email was not delivered and why it would be considered as spam."
"The biggest implementation my team has done for Fortinet FortiMail was for more than five thousand people, and the most valuable feature was its anti-spam feature."
"Clean user interface and good sandbox."
"I like the anti-spam and security features of Fortinet FortiMail, and that its features complement each other."
"They have a feature called CDR, Content Disarm, Reconstruction, click protection, and DLP for encryption purposes."
"A full-featured email gateway solution that contains security threats reliably."
"The key benefits of this solution are its user-friendly interface and clear instructions, as well as the wealth of online resources and helpful health community available for support. These features make it easy for users to navigate and utilize the solution effectively."
"It has great communication capabilities for team chatting and web conferences."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"An effective, functional, very good tool for controlling resources."
"IceWarp has multiple applications that are easy to use for many people."
"The solution has a very good log-in to the UI when compared to other solutions."
"The groupware module is the most valuable feature."
"It's scalable and stable."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"I'd like some additional features any product can give me to protect our environment in a better way."
"There's room for improvement regarding the time frame for retrieving emails."
"We need a separate license and we don't know how to get the license that is required."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"The custom alerts have to improve a lot."
"Configuration requires going to a lot of places rather than just accessing one tab."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"The GUI is sometimes slow to fetch the device report and could be improved."
"The support could be faster because we've been receiving complaints from customers, they say that when they raise a ticket, it doesn't take 24 hours to respond, sometimes the support responds after three days. This is a lot of time."
"The product should work on licensing and provide more detail once the license is selected for the customer."
"High Availability needs improvement."
"The logging information is sometimes not clear or easy to understand."
"It can be easier to configure or connect to the cloud to report on the attachments."
"Improving the upgrade process, making it more user-friendly, and simplifying the management of hardware components could enhance the overall user experience and appeal of Fortinet's email security solution."
"In the Latin America market, some spam messages use Portuguese language. Some clearly spam messages would be better identified by the anti-spam if not for the language."
"Fortinet FortiMail's pricing could be improved."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"Our customers sometimes have problems receiving mail."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
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Fortinet FortiMail is ranked 5th in Email Security with 54 reviews while IceWarp is ranked 6th in Email Applications with 15 reviews. Fortinet FortiMail is rated 8.6, while IceWarp is rated 8.6. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". Fortinet FortiMail is most compared with Cisco Secure Email, Barracuda Email Security Gateway, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail Cloud and Proofpoint Email Protection, whereas IceWarp is most compared with Google Workspace, Zimbra Collaboration, Microsoft Exchange, Zoho Mail and Barracuda Email Security Gateway.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.