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Most Helpful Review
Find out what your peers are saying about Proofpoint, Cisco, Fortinet and others in Email Security. Updated: May 2021.
512,711 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering.""It does a great job of preventing spam, malware, and ransomware. I can only go by what people have told me and what I've seen, but I have not seen spam in a year and a half to two years in my own company mailbox. And there are not a lot of catches where it's catching something that should have gotten through, either.""It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well.""Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job.""There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails.""I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption.""The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done.""Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."

More Cisco Secure Email Pros »

"The most valuable features of this solution are anti-spam, sender reputation, and antivirus.""The solution is very, very stable.""The most valuable aspects of this solution are that it protects us from spam and phishing attacks. We had a lot of attacks coming in and then we deployed this solution and they stopped. We no longer have any spam or phishing issues.""This excellent email gateway minimizes spam, inspects suspicious emails and isolates infected attachments with little administrative effort.""A full-featured email gateway solution that contains security threats reliably.""The solution is very reliable and very stable.""Technical support is great. They're available 24/7 and their response time is typically within the hour.""Technical support is great. They are able to look at their patches and offer quick responses. We even have an account manager in the Middle East. They are very good."

More Fortinet FortiMail Pros »

"The solution is not hard to manage.""I have found the feature that creates seamless categorization of emails valuable. This is most likely done by having a large database to compare and to identify what are the domains that are currently spammers."

More TitanHQ SpamTitan Pros »

Cons
"The reporting functionality needs to be improved.""Typically, in a phishing email, they try to use a name everybody's going to recognize, like the CEO's name or the CFO's name... With this appliance, the way it's designed at the moment, for us to really stop that with any level of confidence, we have to build a dictionary of all the names of the people we want it to check, and all the ways they could be spelled. My name would be in there as Phillip Collins, Phillip D. Collins, Phillip Dean Collins, Phil Collins, Phil D. Collins. There could be eight or 10 variations of my name that we'd have to put in the dictionary. There's no artificial intelligence to say "Phil Collins" could be all these other things, and to stop phishing from coming through in that way.""I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate.""I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier.""We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well.""The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration.""The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations.""They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like."

More Cisco Secure Email Cons »

"The web console management interface could be improved.""I would like it if the solution could be more affordable.""The biggest room for improvement would be the deployment. It will be hard for someone who doesn't understand the interface to deploy. If you understand it, you can find your way around the problems.""The product could incorporate even more artificial intelligence to enhance the functionality, but it is a competetive and intelligent product as it.""Limited ability to upgrade hardware may lead to some performance issues that might otherwise be improved.""It would be nice if we could manage the solution from the cloud so I could handle things off-site if necessary.""There are features that other solutions have that this one is lacking, such as reporting options. I hope in future releases they advance their features list.""The only drawback to this solution is that the firmware is frequently updated, and each update results in downtime."

More Fortinet FortiMail Cons »

"The solution is very slow, it crashes and we have difficulties getting emails.""The inter mailbox email flow needs improvement. If you are in the same domain, it does not have the capability to transfer one email to the same domain through SpamTitan. They need an API for Office 365 which is currently being developed"

More TitanHQ SpamTitan Cons »

Pricing and Cost Advice
"You're going to get what you pay for. If you're not willing to pay the price of Cisco, you're not going to get a product that's as good as Cisco. I don't think Cisco is overpriced, because for the last two years I've been comparing it to Microsoft and Cisco has been cheaper and given us more features.""In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost.""The licensing was all transferred.""Compared to Cisco's on-prem service, the cost is the same, but you don't have to pay for the hardware and you don't have to maintain the system, as far as upgrades and hardware failures are concerned. It is cheaper to operate on their cloud service than it is to operate with their on-prem service.""Cisco Secure Email and the support are priced well. It's not cheap, but there are other solutions that offer less and cost so much. For example, Microsoft is more expensive than Cisco.""There are additional fees for adding features."

More Cisco Secure Email Pricing and Cost Advice »

"The licensing model for this solution is better because it is based on the box and not the number of users.""It is an expensive product.""The annual cost is $55,000.""Pricing is straight-forward and renewable without complicated pricing structures.""Pricing is based on initial license purchase and use volume.""In the future I would like it if there's a possibility to lower the price of the bandwidth and UTM. It is quite expensive.""This is a good solution and value for the money.""If you don't need the full bundle that includes everything, you have options for the small or medium enterprise environments."

More Fortinet FortiMail Pricing and Cost Advice »

"The price of this solution is low. When you do purchase everything is included in the licensing cost.""We are on a per-user or per-mailbox monthly subscription. We are happy with the price of the solution. When comparing it to other solutions it is much cheaper."

More TitanHQ SpamTitan Pricing and Cost Advice »

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Questions from the Community
Top Answer: The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment.
Top Answer: With respect to transferring policies and licenses, Smart Licensing has really improved the overall licensing model for… more »
Top Answer: The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a… more »
Top Answer: FortiMail is extremely flexible and very easy to learn. Compared to other email security products that we've tried, it… more »
Top Answer: In terms of licensing, we are using a virtual machine license for the single virtual server which it runs on. Doing it… more »
Top Answer: I have little to say about possible improvements, but the configuration for content blocking could be better. So, for… more »
Top Answer: The solution is not hard to manage.
Top Answer: The price of this solution is low. When you do purchase everything is included in the licensing cost.
Top Answer: The solution is very slow, it crashes and we have difficulties getting emails. In an upcoming release, I would like to… more »
Popular Comparisons
Also Known As
Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
FortiMail
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Overview

Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.

FortiMail appliances and virtual appliances are proven, powerful email security platforms for any size organization — from small businesses to carriers, service providers, and large enterprises. Purpose-built for the most demanding messaging systems, FortiMail appliances employ Fortinet’s years of experience in protecting networks against spam, malware, and other message-borne threats.

SpamTitan blocks spam, viruses, malware and other email threats by over 99.9%. We provide sophisticated email security for your business without making it complicated.

Offer
Learn more about Cisco Secure Email
Learn more about Fortinet FortiMail
Learn more about TitanHQ SpamTitan
Sample Customers
SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Magromer Cueros y Pieles S.A.
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Top Industries
REVIEWERS
Energy/Utilities Company21%
Retailer16%
Manufacturing Company11%
Financial Services Firm11%
VISITORS READING REVIEWS
Comms Service Provider32%
Computer Software Company21%
Financial Services Firm5%
Government5%
REVIEWERS
Manufacturing Company22%
Computer Software Company11%
Financial Services Firm11%
Transportation Company11%
VISITORS READING REVIEWS
Comms Service Provider38%
Computer Software Company19%
Government6%
Energy/Utilities Company4%
VISITORS READING REVIEWS
Computer Software Company26%
Comms Service Provider24%
Energy/Utilities Company9%
Government7%
Company Size
REVIEWERS
Small Business35%
Midsize Enterprise23%
Large Enterprise42%
VISITORS READING REVIEWS
Small Business5%
Midsize Enterprise29%
Large Enterprise66%
REVIEWERS
Small Business43%
Midsize Enterprise38%
Large Enterprise19%
No Data Available
Find out what your peers are saying about Proofpoint, Cisco, Fortinet and others in Email Security. Updated: May 2021.
512,711 professionals have used our research since 2012.

Fortinet FortiMail is ranked 3rd in Email Security with 18 reviews while TitanHQ SpamTitan is ranked 21st in Email Security with 2 reviews. Fortinet FortiMail is rated 8.6, while TitanHQ SpamTitan is rated 7.6. The top reviewer of Fortinet FortiMail writes "User-friendly, multi-platform, easy to setup and troubleshoot". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Seamless email categorization, powerful antivirus scan engines, and reliable". Fortinet FortiMail is most compared with Barracuda Email Security Gateway, Proofpoint Email Protection, Fortinet FortiMail Cloud, Microsoft Exchange Online Protection and Microsoft Defender for Office 365, whereas TitanHQ SpamTitan is most compared with Barracuda Essentials, Proofpoint Email Protection, IRONSCALES, Microsoft Exchange Online Protection and Microsoft Defender Antivirus.

See our list of best Email Security vendors.

We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.