Fortinet FortiMail vs Trend Micro Email Security comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Sep 7, 2023

We compared Fortinet FortiMail and Trend Micro Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Features: Fortinet FortiMail is highly praised for its simplicity, intuitive interface, and smooth compatibility with other Fortinet products. Trend Micro Email Security is known for its powerful antivirus engine, user-friendly administration, and reliable spam protection.

  • Room for Improvement: Fortinet FortiMail requires enhancements in integration, user management, and documentation. Trend Micro Email Security customers want better compatibility with third-party email solutions, advanced AI for rule configuration, and improved risk visibility.

  • Service and Support: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. Trend Micro Email Security's support is generally responsive and helpful, but some reviews suggest room for improvement.

  • Ease of Deployment: The setup process for Fortinet FortiMail is described as relatively easy and can be completed within a few hours or up to 14 working days. It is flexible and can be tailored to specific needs, although it may require help from technical professionals. Setting up Trend Micro Email Security is typically easy, taking around 30 minutes to an hour or two.

  • Pricing: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. Some users find Trend Micro Email Security to be costly and more suitable for larger enterprises.

  • ROI: Fortinet FortiMail provides enhanced email communication, decreased spam, stabilized collections, and altered expenses. Trend Micro Email Security users say its return on investment is hard to demonstrate.

Comparison Results: Fortinet FortiMail and Cisco Secure Email have distinct features and functionalities. Fortinet FortiMail is known for its simple setup, user-friendly interface, and effective email filtering. It can be customized and seamlessly integrated with other Fortinet products. Trend Micro excels in security features, ease of administration, and scalability. Trend Micro could benefit from improved dashboard visibility and stronger spam filtering.

To learn more, read our detailed Fortinet FortiMail vs. Trend Micro Email Security Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Does a thorough job of examining email and URLs for malicious content.""The product's scalability is good.""Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply.""The good part is that you don't have to configure it, which is very convenient.""Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors.""Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected.""It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased.""Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."

More Microsoft Defender for Office 365 Pros →

"The solution is very reliable and very stable.""Clean user interface and good sandbox.""When combining this solution with other Fortinet products, such as FortiGate, it integrates well and provides a comprehensive protection package.""This excellent email gateway minimizes spam, inspects suspicious emails and isolates infected attachments with little administrative effort.""The most valuable features of Fortinet FortiMail are its virus outbreak prevention and FortiSandbox integration.""I think the spamming feature is very valuable.""The solution is very, very stable.""Technical support is great. They're available 24/7 and their response time is typically within the hour."

More Fortinet FortiMail Pros →

"It is mostly stable.""It does a good job of ensuring users are not compromised via email.""Trend Micro has inter-domain security features that solutions from other vendors like Forcepoint lack.""The technical support is good.""The solution's initial setup process was easy since it was deployed on the cloud.""The integration capability of the solution is good.""The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution.""The best features are that it is very convenient to configure new rules onto it and it gives very good insight on what has entered my system and what the email security solution has taken action upon."

More Trend Micro Email Security Pros →

Cons
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting.""In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement.""They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are.""Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data.""One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration.""There's room for improvement regarding the time frame for retrieving emails.""We need to be able to whitelist data at the backend.""Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."

More Microsoft Defender for Office 365 Cons →

"In the Latin America market, some spam messages use Portuguese language. Some clearly spam messages would be better identified by the anti-spam if not for the language.""FortiMail's dashboard is somewhat complex and could be made simpler.""What's missing in Fortinet FortiMail is some sandbox information for some of the emails. It's probably configuration-based, where it could be configured on some emails. For example, there was malware in some emails that weren't detected in some of the Fortinet FortiMail sessions, but it should have been configured from my company's end to better catch scam emails, but overall, the solution is okay. At the moment, my company is okay with the current Fortinet FortiMail offerings, but in the past, because of a lack of understanding, my team wasn't able to quickly implement the geographical IP blocking feature. It was time-consuming to implement that feature, but that wasn't a fault of Fortinet FortiMail. The issue was from my team's end, but just by emailing the support team, that issue was resolved, so right now, there isn't any additional feature I'd like added to Fortinet FortiMail.""The solution doesn't scale easily.""The solution lacks to provide more visibility when there is a problem, and it needs to be tracked.""I have little to say about possible improvements, but the configuration for content blocking could be better. So, for example, if the email includes the line "You have a Bitcoin", I would like it to be easier to block it before it enters an inbox. Fortinet could maybe offer better or simpler help on how to do this properly.""The product's cybersecurity features could be better.""Fortinet FortiMail could improve general user management. There are no password policies for users."

More Fortinet FortiMail Cons →

"They need to adjust the spam filtering and make it stronger.""There needs to be more documentation for the product.""The only negative thing about Trend Micro Email Security is its price. It could be less expensive.""Trend Micro Email Security should introduce new features, improvements, and updates which are cost-effective and easy to deploy.""There is room for improvement in threat detection, especially for advanced attacks and business email compromise.""There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro.""While they are good, not 100% of email is protected just yet.""The patch management could improve in Trend Micro Email Security."

More Trend Micro Email Security Cons →

Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "The licensing model for this solution is better because it is based on the box and not the number of users."
  • "It is an expensive product."
  • "The annual cost is $55,000."
  • "Pricing is straight-forward and renewable without complicated pricing structures."
  • "Pricing is based on initial license purchase and use volume."
  • "In the future I would like it if there's a possibility to lower the price of the bandwidth and UTM. It is quite expensive."
  • "This is a good solution and value for the money."
  • "If you don't need the full bundle that includes everything, you have options for the small or medium enterprise environments."
  • More Fortinet FortiMail Pricing and Cost Advice →

  • "The cost is about $6,000 for 300 users for one year."
  • "The price of Trend Micro Email Security is annual. There are no additional fees."
  • "The solution is inexpensive so we recommend it to small to mid-sized businesses."
  • "Price-wise, it is a cheap solution. I rate the solution's pricing a one on a scale of one to ten, where ten is expensive. Annual payments are made for the licensing."
  • "The price of Trend Micro Email Security is more than Sophos' similar solution."
  • "Trend Micro Email Security's pricing is reasonable."
  • "The tool must improve its pricing."
  • "The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."
  • More Trend Micro Email Security Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:FortiMail possesses notable strengths, and one key feature is its store-and-forward concept.
    Top Answer:It could benefit from enhancing its functionality, especially in terms of advanced filtering. Introducing features such… more »
    Top Answer:Trend Micro constantly releases new versions and patches based on evolving needs.
    Top Answer:There is room for improvement in the support. The response time could be faster.
    Top Answer:Overall, I would rate the solution a nine out of ten. The product and implementation are good, and customers are… more »
    Comparisons
    Also Known As
    MS Defender for Office 365
    FortiMail
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    As cyber attacks become more sophisticated, it is crucial for email security solutions to offer multi-layered protection. Fortinet's proven email security platform, FortiMail, is a comprehensive multi-layered threat protection solution designed to secure users from the full spectrum of email-based threats, which includes zero-day threats, credential impersonation, spam, phishing, malware, and business email compromise (BEC) attacks.

    Fortinet FortiMail offers a variety of deployment models to best fit your organization’s email security needs. On-premises, private or public cloud, or hybrid email environments can be deployed and managed in-house by your team or managed by Fortinet’s data centers. FortiMail also employs virtual machines that provide robust scalability options and flexible deployment of email security infrastructure.

    Fortinet FortiMail Benefits

    Fortinet FortiMail provides your organization with the following benefits:

    • Eliminate message-based threats by using FortiMail’s advanced inspection capabilities before they can harm your users.
    • Flexible licensing ensures that you don’t have to create a license for each user as you scale your network upwards.

    • Achieve regulatory compliance with sophisticated messaging content archiving, quarantining, and routing tools.
    • Stop spam before it takes over your messaging system and network resources, ensuring that your messaging performance remains optimized.

    Fortinet FortiMail Benefits

    Some of Fortinet FortiMail’s top features include:

    • Spam and malware prevention: FortiMail employs advanced techniques and technologies, such as outbreak protection, impersonation detection, content disarm and reconstruction, and sandbox analysis to provide users with high-performing antispam and antimalware tools designed to prevent unwanted bulk email, ransomware, and other targeted attacks.
    • Powerful data loss prevention: Identity-based email encryption and archiving help prevent the loss of sensitive and important information and ensure that your organization adheres to compliance with corporate and industry regulations.
    • Automatic updates: Receive dynamic updates from the FortiGuard subscription services that automatically upgrade your antispam and antivirus functionality using intelligence gathered by Fortinet's dedicated global threat research team.
    • Seamless integration: Integrations with other Fortinet products and external third-party components enable companies to enhance their security by sharing indicators of compromise (IoCs) across a unified security system.
    • Easy email management: Gain full visibility over real-time email traffic with Fortinet FortiMail’s intuitive dashboards, rich reporting features, centralized quarantine tools, and end-user controls. Control email traffic with the solution’s full mail transfer agent and mail-handling capabilities. The solution’s quick-start setup wizard greatly reduces the complexity of deployment and management.

    Reviews from Real Users

    Fortinet FortiMail stands out among its competitors for a number of reasons. Two major ones are its powerful anti-virus tool and its robust spam protection capabilities.

    Flamur P., head of security management at Ipko Telecommunications, writes, "Fortinet FortiMail has a lot of valuable features. It works great. It also has an antivirus feature. Support for Fortinet FortiMail was also great when my team wanted to block some geographic IPs, but couldn't figure out how to do it. The support team provided clear communication on how to resolve that issue. Another valuable feature of Fortinet FortiMail is spam filtering which tells you how many spammy emails you've received. Based on my current use cases, I'm happy with Fortinet FortiMail."

    Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks. 

    This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email. 

    Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports. 

    With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.

    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    Magromer Cueros y Pieles S.A.
    MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
    Top Industries
    REVIEWERS
    Computer Software Company16%
    Manufacturing Company16%
    Comms Service Provider13%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm8%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Comms Service Provider19%
    Government15%
    Manufacturing Company15%
    Computer Software Company11%
    VISITORS READING REVIEWS
    Educational Organization43%
    Computer Software Company9%
    Comms Service Provider6%
    Government5%
    REVIEWERS
    Financial Services Firm23%
    Manufacturing Company23%
    Computer Software Company23%
    Consumer Goods Company8%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider10%
    Financial Services Firm8%
    Government6%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise16%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise19%
    Large Enterprise51%
    REVIEWERS
    Small Business45%
    Midsize Enterprise30%
    Large Enterprise25%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise54%
    Large Enterprise28%
    REVIEWERS
    Small Business74%
    Midsize Enterprise9%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise22%
    Large Enterprise52%
    Buyer's Guide
    Fortinet FortiMail vs. Trend Micro Email Security
    March 2024
    Find out what your peers are saying about Fortinet FortiMail vs. Trend Micro Email Security and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Fortinet FortiMail is ranked 5th in Email Security with 54 reviews while Trend Micro Email Security is ranked 8th in Email Security with 21 reviews. Fortinet FortiMail is rated 8.6, while Trend Micro Email Security is rated 8.0. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Fortinet FortiMail is most compared with Cisco Secure Email, Barracuda Email Security Gateway, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail Cloud and Mimecast Email Security, whereas Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Trend Micro InterScan Messaging Security, Barracuda Email Security Gateway and Proofpoint Email Protection. See our Fortinet FortiMail vs. Trend Micro Email Security report.

    See our list of best Email Security vendors.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.